Apple Launches Self Service Repair Program for iPhone

Apple today announced it has launched its self-service repair program for the iPhone. Announced late last year, the program will let ‌iPhone‌ 12, ‌iPhone‌ 13, and third-generation iPhone SE users conduct certain repairs at home in the United States, with plans to launch in Europe later this year.


Apple says that genuine repair manuals and Apple parts and tools will be available in a new Self Service Repair Store. In the store, customers will have access to over 200 individual parts and tools. At first, the store will include tools only for the ‌iPhone‌ 12 and ‌iPhone‌ 13 lineups and the third-generation ‌iPhone SE‌. Apple says it plans to expand the store with tools, manuals, and parts for Macs with Apple silicon chips later this year.

To conduct a repair, customers will first need to review the repair manual for their product and the specific repair on Apple's support website. After, they'll be able to order the required parts and tools from the Self Service Repair Store and begin the repair. All the tools and parts offered in the store undergo "extensive testing to ensure the highest quality, safety, and reliability," Apple says.

While customers must order the parts needed for the repair, Apple will provide a $49 kit that includes all the essential tools required to conduct repairs for customers. The rental kit will be available to customers for one week before they're needed to be sent back to Apple and are shipped free of charge. This rental option offers flexibility to customers who may not want to fully own and purchase tools for just a single repair.

The program is part of Apple's efforts to "further expand access to repairs," according to the company. Still, Apple cautions that the "vast majority" of customers should still visit a professional repair provider, such as an Apple Store, to ensure their devices are repaired safely and reliably. Over the last three years, Apple has expanded its repair network, including over 3,000 Independent Repair Providers and more than 5,000 authorized service providers worldwide.

Popular Stories

mac mini thermal architecture feature

New Mac Mini Has Modular Storage, 256GB Model Will Have Faster SSD

Friday November 8, 2024 7:06 am PST by
Apple has returned to using two 128GB storage chips in the new Mac mini with 256GB of storage, according to a partial teardown video shared on social media today. This means the base-model Mac mini with the M4 chip will not have significantly slower SSD speeds compared to higher-end configurations of the computer with 512GB, 1TB, or 2TB of storage, as multiple NAND chips allows for faster SSD...
Generic iOS 18

Everything New in iOS 18.2 Beta 2

Monday November 4, 2024 12:34 pm PST by
Apple today seeded the second betas of upcoming iOS 18.2 and iPadOS 18.2 updates to developers, and Apple is continuing to refine the Apple Intelligence capabilities. There are also a handful of smaller features that are worth knowing about. Find My Find My has a new option to Share Item Location with an "airline or trusted person" that can help you locate something that you've misplaced....
best buy holiday

Best Buy Reveals Black Friday Plans With Sitewide Sales Available Now

Friday November 8, 2024 10:05 am PST by
Black Friday sales are continuing today with Best Buy kicking off early Black Friday deals that will last for the next few days. Similar to other retailers, Best Buy's early Black Friday event includes sitewide savings on Apple products, headphones, TVs, monitors, video games, and more. Note: MacRumors is an affiliate partner with Best Buy. When you click a link and make a purchase, we may...
iphone passcode green

Cops Suspect iOS 18 iPhones Are Communicating to Force Reboots, Making Unlocking Harder

Thursday November 7, 2024 2:20 pm PST by
Law enforcement officials in Detroit, Michigan are warning other police officers about an alleged iPhone change that causes Apple devices stored for forensic examination to spontaneously restart, reports 404 Media. iPhones that are undergoing examination have apparently been rebooting, which makes them harder to unlock with brute force methods, and Michigan police think that it's due to a...
early apple watch black friday

The Best Early Black Friday Apple Watch Deals

Wednesday November 6, 2024 6:33 am PST by
Black Friday is just around the corner, and Apple Watch deals have begun appearing ahead of the shopping holiday on November 29. In this article, we'll take a look at all of the best early Black Friday Apple Watch deals, including the new Series 10 models. Note: MacRumors is an affiliate partner with some of these vendors. When you click a link and make a purchase, we may receive a small...
iCloud General Feature

Here's What's New in Apple's Updated iCloud Terms and Conditions Taking Effect Next Week

Friday September 13, 2024 7:39 am PDT by
Apple has started notifying users about an upcoming revision to its iCloud Terms and Conditions, which takes effect on Monday, September 16. We compared the text of the upcoming iCloud Terms and Conditions with the current U.S. version from September 18, 2023 and identified four key changes: "Apple ID" references have been changed to "Apple Account" throughout. iCloud users must agree to ...
M4 MacBook Pros Thumb

M4 MacBook Pro Reviews: Processor Benchmarks Impress, New Nano-Texture Option Worth the Extra $150

Thursday November 7, 2024 6:14 am PST by
The first wave of reviews of Apple's new M4-powered MacBook Pro models were published this morning. We've collected some of the latest impressions from YouTube channels and select media outlets below. Apple last month announced the new 14-inch and 16-inch MacBook Pro models, adding next-generation M4, M4 Pro, and M4 Max chips, with Thunderbolt 5 ports on higher-end models, display and camera ...

Top Rated Comments

ouimetnick Avatar
33 months ago
Seems silly to offer self service on the newest devices first, you know the devices less likely to need to be serviced/fixed. An iPhone XS or 11 is more likely to need a new battery than a 2 month old SE or 6 month old 13.

No lightning port replacement??
Score: 14 Votes (Like | Disagree)
eilavid Avatar
33 months ago
had a look around the site and the prices seem fair? the batteries cost the same as various other aftermarket sites
Score: 12 Votes (Like | Disagree)
shmob Avatar
33 months ago

Good timing, my iPhone 12 needs a new battery.
Would be more worth it to allow them to replace the battery for you. It's only $89, and the parts are $70. I would easily pay the $19 for peace of mind, and not to mention saving a lot of time.
Score: 10 Votes (Like | Disagree)
Jimmy_Banks Avatar
33 months ago
Good timing, my iPhone 12 needs a new battery.
Score: 8 Votes (Like | Disagree)
alpi123 Avatar
33 months ago
Parts such as Battery and Display require "System Configuration Tool". It's said you need to contact them after the repair to be able to remove the warnings iOS gives.


(also no international shipping as of right now, which sucks, as much as them only providing parts for the 12 and 13 models)
Score: 8 Votes (Like | Disagree)
fwmireault Avatar
33 months ago

I would much rather bring it to Apple or one of their ISPs than attempt to repair any of their small and superglued stuff myself. Besides, should anything go wrong during a self-repair, we will end up spending a double amount of time and money anyway. Not really worth it, IMO.
The self-repair movement is all about giving choice to people. You prefer to bring it to Apple Store? Good for you, but many people here can perform a repair themselves and save a decent amount of money.

I myself don't think I'll never use this program, but I can only see this as a good step in the right direction, because it gives more choices to the customer, and more choices is always better
Score: 6 Votes (Like | Disagree)