Apple Stores Can Now Update Firmware on Second-Generation AirPods

In late 2021, Apple Stores and Apple Authorized Service Providers gained access to a new "AirPods Firmware Updater" diagnostic tool for updating a customer's AirPods Pro to the latest firmware version when necessary.

AirPods Firmware Feature
In an internal memo today, obtained by MacRumors, Apple announced that the tool is now capable of updating the firmware on second-generation AirPods as well. Both the AirPods Pro and second-generation AirPods are now listed as supported models, but not the third-generation AirPods or the AirPods Max.

The tool allows technicians with access to Apple Service Toolkit 2 to install the latest firmware on a customer's AirPods in certain scenarios, such as if the customer's left or right AirPod failed to update or the customer is using a non-iOS companion device.

The firmware updater tool is for Apple's internal use only. Beyond visiting an Apple Store or Apple Authorized Service Provider, there is no direct way for customers to update the firmware on their AirPods. In general, AirPods connected to an iPhone or iPad should automatically update to the latest firmware after a short period, and it may help to keep the AirPods in their charging case and connected to a power source.

(Thanks, @StellaFudge!)

Related Roundup: AirPods 3
Buyer's Guide: AirPods (Don't Buy)
Related Forum: AirPods

Top Rated Comments

mystery hill Avatar
26 months ago
It’s ridiculous that they don’t let us force a firmware update ourselves.
Score: 19 Votes (Like | Disagree)
supergt Avatar
26 months ago
How about some release notes for said firmware updates? I'd like to know what changes are being forced on our devices.
Score: 9 Votes (Like | Disagree)
metalsiren Avatar
26 months ago

It’s ridiculous that they don’t let us force a firmware update ourselves.
lol I was about to say the same thing.
Score: 6 Votes (Like | Disagree)
RyanXM Avatar
26 months ago
Hopefully this paves the way for a standalone app for consumers...or at least the functionality to be built into iOS, iPadOS, and/or macOS.
Score: 6 Votes (Like | Disagree)
boak Avatar
26 months ago
There should be a OS/Firmware Update app just like Find My
Score: 5 Votes (Like | Disagree)
AirunJae Avatar
26 months ago
It's already been said, but they clearly need an option for the user to start the firmware update. Apple should also consider users of non-Apple devices as well, because that's absurd if Android users have to go to an Apple store for a simple update.
Score: 4 Votes (Like | Disagree)

Popular Stories

Apple car wheel icon feature yellow

Apple Cancels Electric Car Project

Tuesday February 27, 2024 11:05 am PST by
Apple has canceled all plans to release an autonomous, electric vehicle, reports Bloomberg. Apple has been working on an Apple Car for more than a decade and invested millions of dollars into development before deciding it was not a viable project. Apple's Chief Operating Officer Jeff Williams today told approximately 2,000 employees working on the Apple Car that the project was canceled,...
Beyond iPhone 13 Better Blue Face ID Single Camera Hole

Six Reasons to Wait for Next Year's iPhone 17

Thursday February 22, 2024 4:20 am PST by
Apple's iPhone development roadmap runs several years into the future and the company is continually working with suppliers on several successive iPhone models concurrently, which is why we sometimes get rumored feature leaks so far ahead of launch. The iPhone 17 series is no different, and already we have some idea of what to expect from Apple's 2025 smartphone lineup. If you plan to skip...
General Apps Messages

iOS 17.4 to Add This 'Groundbreaking' New Messaging Feature

Friday February 23, 2024 5:05 am PST by
With iOS 17.4, set to arrive in March 2024, Apple is bringing a new cryptographic security feature to iMessage called PQ3. This "groundbreaking" and "state-of-the-art" protocol provides "extensive defenses against even highly sophisticated quantum attacks," according to Apple. Let's break down what that means. Apple's iMessage service already supports end-to-end encryption, but security...
iOS 18 Mock iPhone 16 Feature Gray

iOS 18 Rumored to Be Compatible With These iPhone Models

Tuesday February 27, 2024 6:31 am PST by
iOS 18 will be compatible with the iPhone XR, and thereby also the iPhone XS and iPhone XS Max models with the same A12 Bionic chip, according to a post on X today from a private account with a proven track record of sharing build numbers for upcoming iOS updates. The post was spotted by MacRumors contributor Aaron Perris, and it has since been deleted. However, this was likely because the...
iOS 17

iOS 17.4 Coming Soon With These New Features for Your iPhone

Monday February 26, 2024 6:08 am PST by
In a press release last month, Apple confirmed that iOS 17.4 will be released in March, and the update includes several new features and changes for the iPhone. Key new features in iOS 17.4 include major App Store changes in the EU, Apple Podcasts transcripts, and an iMessage security upgrade. The update also adds new emoji and includes preparations for the launch of next-generation CarPlay...
applearcade

Game Developers Describe 'Smell of Death' Around Apple Arcade

Monday February 26, 2024 7:24 am PST by
Some game developers are dissatisfied with Apple Arcade amid concerns about the subscription service's future, a new report claims. Sources speaking to mobilegamer.biz described a "smell of death" around Apple's games subscription service and noted the difference between the company's investment in TV and music, and its interest in games. "At the very top of the company there needs to be a ...