Apple Stores Getting Tool for Updating AirPods Pro to Latest Firmware Version

Starting early next week, Apple Stores and Apple Authorized Service Providers will gain access to a new AirPods Firmware Updater diagnostic tool for updating AirPods Pro to the latest firmware, according to an internal memo obtained by MacRumors.

AirPods Pro Firmware Feature
The tool will allow technicians with access to Apple Service Toolkit 2 to download the latest firmware on a customer's AirPods Pro during repair appointments in certain scenarios, such as if one of the customer's left or right AirPods Pro failed to update, the customer is using a non-iOS device, or the customer received replacement AirPods Pro with a different firmware version than the AirPod and/or charging case still in their possession.

Apple lists the tool as being compatible with AirPods Pro with a wireless charging case or a MagSafe charging case. It's unclear if the tool will work with any other AirPods models, such as the recently released third-generation AirPods.

The tool is necessary because there is no manual way for customers to update the firmware on their AirPods. In general, AirPods connected to an iPhone or iPad should automatically update to the latest firmware after a fairly short period of time, and it may help to keep the AirPods in their charging case and connected to a power source.

As of now, the AirPods Firmware Updater will be for Apple's internal use only, with no indication that the tool will be released to the public. Twitter account @StellaFudge was first to share information about the tool earlier today.

Related Roundup: AirPods Pro
Buyer's Guide: AirPods Pro (Neutral)
Related Forum: AirPods

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Top Rated Comments

noraa Avatar
34 months ago
Or they could make it possible to just upgrade the from your iPhone or Mac… like every other device they sell. And if you’re using them on a non-Apple product, Apple could very easily create an app for the AirPods that lets you update them. This is just unnecessarily complicated.
Score: 20 Votes (Like | Disagree)
FelixDerKater Avatar
34 months ago
It shouldn't be this difficult.
Score: 17 Votes (Like | Disagree)
Apple_Robert Avatar
34 months ago
It would be great if Apple would incorporate a firmware update option in the Apple Support app, so that consumers could manually update the firmware when needed.
Score: 14 Votes (Like | Disagree)
abbstrack Avatar
34 months ago
What i need is a downgrade tool. This latest firmware update once again broke my ability to switch my airpods with deliberate intention across devices. Had a phone call come in today that i couldnt take on my phone because i couldnt move the connection from my MBP to my iPhone no matter how much i tried.

These things seriously have been a nightmare and im inclined to go back to wires after 6 months with them.
Score: 11 Votes (Like | Disagree)
Michael Scrip Avatar
34 months ago

It would be great if Apple would incorporate a firmware update option in the Apple Support app, so that consumers could manually update the firmware when needed.
Or just put a button in the normal iPhone Settings app:

Settings - General - About - AirPods - UPDATE FIRMWARE

:cool:
Score: 9 Votes (Like | Disagree)
Bandaman Avatar
34 months ago

Or just put a button in the normal iPhone Settings app:

Settings - General - About - AirPods - UPDATE FIRMWARE

:cool:
But that would be logical ... and we can't have that.
Score: 7 Votes (Like | Disagree)