iOS 15 and iPhone 13 Causing CarPlay Issues for Some Users

Adding to the list of issues facing iOS 15 and iPhone 13 users, a new, seemingly widespread bug is causing CarPlay to suddenly crash whenever a user attempts to play music, such as through Apple Music or third-party providers like Spotify.

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Dozens of posts on Apple Support [1],[2],[3],[4],[5],[6], the MacRumors Forums [1],[2],[3],[4], and Twitter include users complaining that only on their new ‌iPhone 13‌ does ‌CarPlay‌ not work correctly. According to users, attempting to play music from any ‌CarPlay‌ app causes the system to crash, but it works just fine when they try on older iPhones. As one MacRumors reader chronicles:

Updated my iPhone 11 to iOS 15, drove to store with no issues with Carplay. While there, I activated my new iPhone 13 mini (and disabled the 11) and now Carplay does not work. Trying to play any music causes it to crash and not come back. Unpaired and re-paired the phone, powered phone off and on a bunch of times, reset the stero/display, tried new cable, nothing works. Now I drive in silence, and it's miserable.

Other users report that the issue persists in either wired and wireless form. If Bluetooth does work, the active music app, such as Spotify, must stay on the screen and will stop playing if the user switches to another app. A user on the Apple Support forums explains:

I had an iPhone 12 with iOS 15, everything was working fine and dandy. I upgraded to iPhone 13 and now music does not play using CarPlay when I am using either Spotify or Apple Music. I have a 2018 Audi and I use lighting to connect to CarPlay. When I click on a song either using Spotify or Apple Music my CarPlay app shuts down. CarPlay works and does not shut down when I use Google maps or Apple podcasts. But as soon as I click on a song Apple CarPlay just shuts down.

Frustrated users have also taken to Twitter to voice their complaints, asking Apple Support for solutions, only to be referred to Apple Support articles that do little to amend the issue. Amid the lack of guidance from Apple Support, users have found that disabling EQ or the equalizer, specifically ensuring that the "Late Night" toggle is turned off within ‌Apple Music‌ settings, fixes the problem, while others have found that resetting all network settings on the iPhone also helps.

One reader of MacRumors claims that Apple Support informed them that this is a widespread issue and could be patched in an upcoming update. The ‌CarPlay‌ issue adds to a growing list of bugs in the initial release of iOS 15, including serious bugs that could cause users' photos to delete from their library, touch screen issues, and storage, ‌Apple Music‌, and widget problems.

Related Roundups: CarPlay, iPhone 13

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Top Rated Comments

Joe_ Avatar
37 months ago
Every other day I wake up, we have another iOS bug. What has Craig Federighi and the iOS team was doing during the iOS 15 Beta period?
Do we need to bang their heads together or what?
Score: 35 Votes (Like | Disagree)
TGM85 Avatar
37 months ago
You're driving it wrong.
Score: 23 Votes (Like | Disagree)
BootsWalking Avatar
37 months ago
Fast-forward five years when Apple has released their electric automobile and users run into software issues that prevent the car from driving and are told "refer to Apple Support articles [that do little to amend the issue]."
Score: 21 Votes (Like | Disagree)
yabeweb Avatar
37 months ago
Man smartworking really showed things cannot be done remotely.

iOS 15 has been released with missing features and the one not missing are bugged.
Score: 18 Votes (Like | Disagree)
Craiguyver Avatar
37 months ago
I thought you had to opt-in to get beta software.
Score: 15 Votes (Like | Disagree)
dantracht Avatar
37 months ago
What in the wild world of sports is going on over there? Did anyone read the beta test feedback or whatever the procedure is? Is there a procedure?
Score: 14 Votes (Like | Disagree)