Major Australian Healthcare Insurance Companies Now Support Apple Wallet

A number of the largest healthcare insurance companies in Australia now allow their customers to add their insurance cards to their digital Apple Wallet on their iPhone and Apple Watch, giving healthcare patients ease of access of by using their ‌iPhone‌ and Apple Watch instead of their plastic insurance card.

hicaps apple wallet support
Bupa, Medibank, nib, and GU Health have announced support through electronic payment and claims system HICAPS, and in a press release, say that thanks to digital cards and Apple Wallets, overall customer experience will now be made easier with shortened wait times and quicker cash processing times. Tania Motto, the National Australian Bank executive for Business Everyday Banking, called the new feature an "exciting enhancement."

The move allows customers to make a health insurance claim by simply holding their iPhone or Apple Watch near any HICAPS terminal in Australia – creating a true digital wallet experience. Customers can also pay for gap payments simply and securely using Apple Pay.

NAB Executive for Business Everyday Banking, Tania Motton said: "We're excited to offer health practitioners the ability to accept digital health insurance membership cards through iPhone and Apple Watch at all HICAPS terminals across Australia.

"Digital technology is rapidly changing the way merchants receive payments – with more customers choosing contactless over cash. This is an exciting enhancement that will further support those who prefer a more digital experience.

"Claims made using this method help reduce the time spent on manual processing for practitioners due to forgotten plastic cards, while putting money back in customers' bank accounts quicker," said Ms Motton.

Apple Wallet integration will work across Australia at HICAPS terminals, and specific instructions can be found on the HICAPS website.

(Thanks, Richard!)

Top Rated Comments

anthorumor Avatar
14 months ago

Even as an Australian, I don't see how this story is front page worthy for the whole world to read about lol xD
Looks like plenty of Aussies are on this site to warrant front page news! We’ve had other countries feature here, so why not us too?
Score: 8 Votes (Like | Disagree)
Wanted797 Avatar
14 months ago

What about Myki or Opal in NSW?

I wish VIC government would just get everything digital, carrying a wallet to travel either in my car or on public transport is so annoying.
I’m in NSW. Opal is one I don’t have, haven’t had to use it since COVID and work from home.

But they’re trialling it now. Also you can just tap on and off with your bank card so you can already use you phone/watch if you want to.
Score: 2 Votes (Like | Disagree)
A.wang28 Avatar
14 months ago

It sounds like you are being sarcastic.. and completely first world problems.
But just in case you're not.. you no doubt also have digital car and home keys? Both are available - for a price.

Apple will love you btw, because just imagine the pressure of you having their tech on you at all times.
Imagine that one time you lose your phone, or better yet.. the battery simply needs to drain and you can't do anything - at all.
the only reason I carry my wallet with me these days is because of the that VIC drivers licence.
Cash - no need
Medicare - Medicare app
Other memberships - all either in the Apple wallet (Woolies, Qantas) or simple barcode scanner (Flybuys)
Myki - I am driving already!

So yea, typical VIC Gov, taking its sweet time.
Score: 2 Votes (Like | Disagree)
SurferPup Avatar
14 months ago
I can‘t wait for my private health insurer to provide me with a digital card. For sometime now I do not carry my physical wallet.
Score: 2 Votes (Like | Disagree)
Starship77 Avatar
14 months ago
Nice! Worked here super easily. Just opened the myBupa app and it asked right away if I wanted to add the card. Done.
Score: 2 Votes (Like | Disagree)
oldmacs Avatar
14 months ago

but for this specific addition to the iPhone, I don’t see how necessary it could be.
If I go to the dentist, reception can swipe my private health insurance card and work out what I will be covered for.

After my appointment , they swipe the card, put in the service provided code and the health fund pays them instantly and I only have to pay the gap (if there is one).

This just means that instead of carrying my card, I can use my phone instead which is great since I don't carry a wallet and I have to remember to take my private health insurance card each time I go to an appointment for something covered under private health insurance.
Score: 2 Votes (Like | Disagree)

Related Stories

bmw car key photo

iPhone's Car Key Feature Now Supports Select 2022 Genesis and Kia Vehicles [Updated]

Wednesday March 23, 2022 9:03 am PDT by
In 2020, Apple introduced a digital car key feature that allows users to unlock and start a compatible vehicle by bringing an iPhone or Apple Watch near the driver-side door. The feature has been limited to select BMW models since launching. According to Apple, the feature has now expanded to select 2022 vehicle models from Genesis and Kia, which are both divisions of Korean automaker...
apple wallet drivers license feature

Three New iOS Features Expected for iPhones Later This Year

Sunday January 30, 2022 6:12 pm PST by
Apple finally enabled Universal Control in the macOS 12.3 and iPadOS 15.4 betas seeded a few days ago, but there are still at least three other features expected to be added to iOS later this year, including support for driver's licenses in the Wallet app. Below, we have listed new features that are planned for future iOS versions, along with a few features that are set to be expanded. Dri...
apple wallet drivers license feature

Apple Preparing for Driver's Licenses on iPhone in iOS 15.4 Beta

Tuesday February 8, 2022 12:01 pm PST by
One major iOS 15 feature that we are still waiting for is the ability to add a driver's license or state ID to the Wallet app on the iPhone and Apple Watch in participating U.S. states. Apple's website says this feature is coming in early 2022. In the meantime, Apple continues to prepare for the feature's impending launch. In the second beta of iOS 15.4 seeded today, MacRumors contributor Ste...
hyatt apple wallet 1

Apple Wallet Now Supports Hotel Keys From Some Hyatt Locations

Wednesday December 8, 2021 9:15 am PST by
iOS 15 is meant to include several new features for the Wallet app, including support for car keys, hotel keys, HomeKit house keys, and IDs. Many of the features have yet to roll out, but as of today, Apple Wallet will begin supporting hotel keys. Hyatt, a well-known hotel chain, today announced that it is adopting Apple's Wallet technology and will be introducing Apple Wallet room keys...
tap to pay on iphone credit card

Stripe Launches 'Tap to Pay on iPhone' Beta Program Ahead of 'Spring' Release

Tuesday February 8, 2022 9:28 am PST by
Stripe today announced a closed beta program for Apple's upcoming "Tap to Pay on iPhone" feature, with a sign-up form available on its website. The payment platform said the feature is "coming this spring" in the United States. Tap to Pay on iPhone will allow newer iPhones to accept payments via Apple Pay, contactless credit and debit cards, and other digital wallets, with no additional...
mir russia apple pay

Apple Closes Loophole That Allowed Mir Cardholders to Use Apple Pay in Russia

Friday March 25, 2022 1:41 pm PDT by
Apple this week suspended its Apple Pay service for the Mir card payment system in Russia, effectively closing a loophole that had allowed Russians to continue to use the Apple Pay service. According to Reuters, Mir had remained connected to Apple Pay even after Apple restricted the use of the payments service in Russia on March 1 for Mastercard and Visa cardholders. Russia's National...
apple wallet drivers license feature

Apple Launches Driver's License Feature on iPhone in Arizona, More States Coming Soon

Wednesday March 23, 2022 8:02 am PDT by
Apple today announced that Arizona has become the first U.S. state to support driver's licenses and state IDs in the Wallet app on the iPhone and Apple Watch. Starting today, Apple said Arizona residents can add their driver's license or state ID to the Wallet app, and tap their iPhone or Apple Watch to seamlessly and securely present it at select TSA security checkpoints in Phoenix Sky...
apple wallet drivers license feature

Apple Announces iPhone Driver's Licenses Coming Soon to These 11 U.S. States

Wednesday March 23, 2022 11:52 am PDT by
Apple today announced that Arizona residents can now add their driver's license or state ID to the Wallet app on the iPhone and Apple Watch, providing a convenient and contactless way to display proof of identity or age. Arizona is the first U.S. state to offer this feature to residents, with many other states planning to follow suit. Apple said that Colorado, Hawaii, Mississippi, Ohio, and...

Popular Stories

iPhone 14 Pro Purple Rear Flat MacRumors Exclusive

iPhone 14 Pro Predicted to Start With Increased 256GB Storage Alongside Rumored Price Increase

Wednesday August 10, 2022 11:14 am PDT by
Earlier today, analyst Ming-Chi Kuo claimed iPhone 14 Pro models will be more expensive than iPhone 13 Pro models. Kuo did not reveal exact pricing, but he said that the average selling price of all four iPhone 14 models will increase by about 15% overall. While higher prices would be disappointing for customers, it is possible the iPhone 14 Pro and iPhone 14 Pro Max will offer increased...
iPhone 14 Pro Lineup Feature Silver

Kuo: Apple to Increase Prices of iPhone 14 Pro Models

Wednesday August 10, 2022 8:22 am PDT by
Apple plans to increase the prices of iPhone 14 Pro models compared to iPhone 13 Pro models, according to analyst Ming-Chi Kuo. Kuo did not reveal exact pricing for the iPhone 14 Pro models. However, in a tweet today, he estimated that the average selling price of the iPhone 14 lineup as a whole will increase by about 15% compared to the iPhone 13 lineup. In the United States, the iPhone...
iPhone 14 Pro Purple Front and Back MacRumors Exclusive feature

iPhone 14 Is Just a Few Weeks Away: Three Tips to Prepare for the New iPhone

Wednesday August 10, 2022 4:08 am PDT by
The launch of the new iPhone 14 is just a few weeks away, meaning millions of iPhone customers will soon upgrade their existing iPhone or perhaps get an iPhone for the first time. Exclusive MacRumors iPhone 14 Pro renders by graphic designer Ian Zelbo Whether upgrading from an older model or this is your first iPhone, we've rounded up a few tips to help you prepare for the next flagship...
battery percentage ios 16

Here's Why the iPhone Battery Status Icon in iOS 16 Is So Controversial

Wednesday August 10, 2022 4:34 am PDT by
In the latest iOS 16 beta, Apple has updated the status bar battery icon on iPhones with Face ID to display the exact percentage remaining rather than just a visual representation of battery level, and while the change has been largely welcomed, some users are unhappy with the way it has been implemented. In iOS 15 and earlier, battery percent has not been present on iPhones that have...
Apple Watch Body Temperature Finished

'High-Accuracy' Apple Watch Temperature Sensor Revealed by Patent Filing Just Weeks Before Series 8 Unveiling

Wednesday August 10, 2022 5:39 am PDT by
Apple has been granted a patent for a temperature sensor suitable for the Apple Watch, just weeks before the company is expected to unveil the Apple Watch Series 8 with body temperature sensing capabilities. The newly granted patent, spotted by MyHealthyApple, was filed with the United States Patent and Trademark Office and is titled "Temperature gradient sensing in electronic devices."...