Three Month Free Fitness+ Trial Not Working for Some Users

Prior to the launch of Apple Fitness+, Apple introduced a promotion that's meant to give all customers who purchased an Apple Watch Series 6, SE, or Series 3 a free three month free trial of Fitness+.

iphone fitness plus broken trial
While that free three month trial is meant to activate automatically and be available when first signing up for Fitness+, it appears that the extended trial is not working for some people.

Based on complaints on the MacRumors forums, some customers who purchased a new Apple Watch in September are not seeing their extended trial as an available option. We can confirm that one MacRumors staff member is also not being presented with the three month trial even though he purchased a Series 6 following the new Apple Watch's September launch.

Customers who are affected are instead being offered a standard one month free trial instead of the full three month offering promised.

To get the free three month trial option, make sure you're signed into the same Apple ID on all of your devices. If the trial offer is not popping up, we recommend contacting Apple Support for further assistance as there appears to be no other solution at this time.

Top Rated Comments

Ploxed Avatar
26 months ago
*fix*

not sure if this has been said but I found a fix. Unpair your Apple Watch, if you have cellular plan don’t remove.

Repair Apple Watch to phone and the 3 month shows. Enjoy :)
Score: 7 Votes (Like | Disagree)
Ploxed Avatar
26 months ago

I’ve been onto 3 different advisors on support and none of them have a clue or even knew about the free trial
Unpair and repair your watch it will fix it :)
Score: 5 Votes (Like | Disagree)
Apple_Robert Avatar
26 months ago

I’m in the Uk, purchased my SS series 6 in September on release date. I contacted apple support (I have apple care so have access to support 24/7) and they couldn’t fix it on the call. They said they would call me back tomorrow. Tried a few things on the call including deleting all my VPN apps and restarting both my phone and the watch repeatedly. Nothing helped so far.
I am surprised you weren’t asked to set up your phone and watch as new. Lol That is the typical Apple support response.
Score: 5 Votes (Like | Disagree)
ivantheipodder Avatar
26 months ago

Thats not the case for me, all of my devices are logged in using the same Apple ID and I still don't get the 3 month trial
Same. I use one Apple ID for everything and I don't see the 3-month trial.
Score: 4 Votes (Like | Disagree)
dguisinger Avatar
26 months ago

It looks like this is down to the age-old problem of having two Apple IDs.

Apple Fitness+ latches on to the Apple ID you use for iTunes and App Store purchases (if you open Fitness+ and tap your account on the top right, it will bring up your Media/Purchases Apple ID). However, it looks like the Fitness+ three month trial offer gets allocated to the iCloud account you're logged into on your Apple Watch. In my iPhone Settings app, if I log out of my old Gmail account under "Media and Purchases" and log in to my iCloud account, the three month trial appears in Fitness+.

This is no use, though, as the three month trial need sot be allocated to the account you use for Media and Purchases, not your iCloud account.
Its ridiculous that after 10 years they've provided no way to merge accounts.

When I bought my MacBook Air M1, i used AppleCard financing, which forced me to go through the store using my iCloud account which was tied to my AppleCard, vs all my other past purchases via my iTunes/AppStore Apple ID....

Things like this, dragging on for years with no resolution just really piss me off.
Score: 3 Votes (Like | Disagree)
Ploxed Avatar
26 months ago

Great way to make an entrance on MacRumors. Well done, newbie.
Thank you, just wanted to share cause I was very frustrated when I only seen one month.
Score: 3 Votes (Like | Disagree)

Related Stories

maxresdefault

5 Useful Apps for Boosting Your Productivity in 2022

Tuesday January 4, 2022 1:18 pm PST by
January is when many of us make New Year's resolutions for improvements that we want to enact in the new year, and if you're looking to bolster your productivity and adopt new habits, we have a great list of iOS and Mac apps that you might want to check out. Subscribe to the MacRumors YouTube channel for more videos. We've outlined the apps, provided links, and listed app pricing below, but...
iphonesefront

iPhone SE 3 Reportedly Entering Trial Production Phase With Launch Set for Early 2022

Tuesday December 21, 2021 4:37 am PST by
Trial production of the third-generation iPhone SE is set to get underway in the near future as Apple's suppliers and supply chain increase preparation for mass production of the new handset ahead of a launch reportedly set for early next year. MyDrivers reports today that trial production, a stage in the supply chain ahead of when the device is mass produced, is set to start soon, according ...
apple watch series 7 aluminum colors

2022 Apple Watch Lineup Rumored to Include New Apple Watch SE and 'Rugged' Model for Sports

Sunday December 5, 2021 8:22 am PST by
Apple is planning an entire revamp of its Apple Watch lineup for 2022, including an update to the Apple Watch SE and a new Apple Watch with a rugged design aimed at sports athletes, according to respected Bloomberg journalist Mark Gurman. Writing in the latest installment of his Power On newsletter, Gurman said that for 2022, alongside the Apple Watch Series 8, Apple is planning an update to ...
apple fitness plus shareplay

Apple Fitness+ Users Can Now Work Out With Friends and Family Using SharePlay

Monday October 25, 2021 10:01 am PDT by
SharePlay, a new feature that's been introduced in iOS 15.1, iPadOS 15.1, macOS Monterey, watchOS 8.1, and tvOS 15.1, is compatible with Apple Fitness+ and adds a fun new feature to Apple's fitness service - working out with friends. Using SharePlay, Apple Fitness+ users can work out with friends and family members over FaceTime. Apple says that this is a good way to help people "stay...
apple fitness workout

Apple Fitness+ Turns One Year Old

Wednesday December 15, 2021 9:48 am PST by
Apple Fitness+, Apple's paid fitness subscription service, officially turned one year old this week. The service was announced in September 2020 and launched on December 14, 2020. Fitness+ was initially only available to customers in Australia, Canada, Ireland, New Zealand, the UK, and the US, but last month Apple expanded the service to many more countries. Apple Fitness+ is centered...
apple watch series 7

Apple Offering Up to $235 Extra Trade-In Savings for Customers Upgrading to Apple Watch Series 7 This Month

Thursday February 24, 2022 1:55 am PST by
Apple has begun offering additional trade-in savings on the Apple Watch Series 7 when customers upgrade from an earlier model during February, which is Heart Month. Apple is offering all customers who trade in an Apple Watch this month up to $235 in extra trade-in savings to encourage owners of older Apple Watch models to upgrade to the latest model. The extra trade-in values apply to...
apple watch abc action news

Apple Watch Saves Woman's Life With Feature She'd Never Heard Of

Wednesday March 23, 2022 1:59 am PDT by
An Apple Watch has been credited with saving a woman's life after it contacted emergency services when she fell, leading to a lung cancer diagnosis, ABC Action News reports. 71-year-old grandmother Raylene Hackenwerth, from Saint Petersburg, Florida, fell in early March, triggering her Apple Watch's Fall Detection feature. The Apple Watch's Fall Detection feature can tell when a wearer has...
Apple Watch Series 7 Pink and Green Feature

Rumored Apple Watch Lineup for 2022 to Include Three New Models

Wednesday December 8, 2021 1:19 am PST by
Respected analyst Ming-Chi Kuo has today thrown his weight behind rumors that Apple is planning to launch three new Apple Watch models in 2022. In a note to investors seen by MacRumors, Kuo said that the 2022 Apple Watch lineup will include the Apple Watch Series 8, the second-generation Apple Watch SE, and a new "extreme sports" version:The new Apple Watch in 2H22 includes Apple Watch 8,...

Popular Stories

iPhone Measure Height

Newer iPhones Allow You to Measure Someone's Height Instantly — Here's How

Saturday December 3, 2022 10:23 am PST by
iPhone 12 Pro and Pro Max, iPhone 13 Pro and Pro Max, and iPhone 14 Pro and Pro Max models feature a LiDAR Scanner next to the rear camera that can be used to measure a person's height instantly in Apple's preinstalled Measure app. To measure a person's height, simply open the Measure app, point your iPhone at the person you want to measure, and make sure they are visible on the screen from...
iOS 16

When Will iOS 16.2 Be Released?

Friday December 2, 2022 2:13 pm PST by
Apple in late October began testing iOS 16.2 and iPadOS 16.2 updates, providing betas to both developers and public beta testers. As of now, we've had four total betas, with the fourth beta having been released earlier this week. iOS 16.2 and iPadOS 16.2 are expected before the end of the year, and we thought we'd try to narrow down the launch timeline. With only four betas released since...
14 vs 16 inch mbp m2 pro and max feature 1

Major RAM Upgrade Coming to Next-Generation MacBook Pro

Friday December 2, 2022 2:03 am PST by
The next-generation MacBook Pro models could feature faster RAM, according to a recent report from a reliable source. MacRumors Forums member "Amethyst," who accurately revealed details about the Mac Studio and Studio Display before those products were announced, recently provided information about Apple's upcoming 14- and 16-inch MacBook Pro models. The new machines are expected to feature...
General iOS 16 Feature Yellow

iOS 16.2 for iPhone Launching This Month With These 8 New Features

Thursday December 1, 2022 8:44 am PST by
Apple plans to publicly release iOS 16.2 for the iPhone in mid-December, according to Bloomberg's Mark Gurman. The update remains in beta testing for now, with at least eight new features and changes already uncovered so far. iOS 16.2 introduces a number of new features, including Apple's new whiteboard app Freeform, two new Lock Screen widgets for Sleep and Medications, the ability to hide...
apple ar headset concept 1

Kuo: Apple Headset Shipments Potentially Delayed Until Second Half of 2023

Sunday December 4, 2022 7:38 am PST by
Mass shipments of Apple's long-rumored AR/VR headset may be delayed until the second half of 2023 due to unspecified "software-related issues," according to the latest information shared today by tech analyst Ming-Chi Kuo. Apple headset render by Ian Zelbo Kuo said mass shipments of components for the headset are still likely to begin in the first half of 2023, but he believes that mass...
Emergency SOS via Satellite iPhone YT

Apple's iPhone 14 Emergency SOS via Satellite Feature Saves Stranded Man in Alaska

Thursday December 1, 2022 4:37 pm PST by
With the launch of iOS 16.1, Apple rolled out a Emergency SOS via Satellite, which is designed to allow iPhone 14 owners to contact emergency services using satellite connectivity when no cellular or WiFi connection is available. The feature was put to the test in Alaska today, when a man became stranded in a rural area. In the early hours of the morning on December 1, Alaska State Troopers ...
iPhone 14 Pro Purple Side Perspective Feature Purple

iPhone 15 Pro Rumored to Have These 5 Exclusive Features

Saturday December 3, 2022 10:55 am PST by
While we're still around nine months away from Apple unveiling the iPhone 15 lineup, rumors already suggest that the higher-end Pro models will have even more exclusive features than usual compared to the standard models next year. There are currently at least five features rumored to be exclusive to iPhone 15 Pro models:A17 chip: iPhone 15 Pro models will be equipped with an A17 Bionic...
top stories 3dec2022

Top Stories: M2 Max Benchmark Leak, iPhone 15 Camera Rumor, and More

Saturday December 3, 2022 6:00 am PST by
With Black Friday and Cyber Week shopping events winding down and the calendar flipping over to December, our attention is starting to turn to 2023 and all of the Apple news we're expecting to see. This week saw an alleged benchmark leak for an "M2 Max" chip expected to make an appearance in upcoming Macs like the MacBook Pro early next year, as well as fresh rumors about the iPhone 15...
android apple fix rcs

Google Again Criticizes Apple for Not Adopting RCS for Messages App: 'Their Texting is Stuck in the 1990s'

Friday December 2, 2022 10:54 am PST by
Google is continuing on with its attempt to convince Apple to adopt the RCS messaging standard, publishing a new "it's time for RCS" blog post. Promoted heavily by Google, RCS or Rich Communication Services is a messaging standard that is designed to replace the current SMS messaging standard. It provides support for higher resolution photos and videos, audio messages, and bigger file sizes, ...
maxresdefault

Can't Get an iPhone 14 Pro? Here's Why You Should Wait for the iPhone 15 Ultra

Monday December 5, 2022 11:44 am PST by
Due to production issues at Apple supplier factories in China, the iPhone 14 Pro and iPhone 14 Pro Max are backordered and basically out of stock at every store. If you were planning to gift or receive an iPhone 14 Pro model for the holidays and didn't already get one, you're basically out of luck because they're gone until late December. Subscribe to the MacRumors YouTube channel for more ...