Some Qi Wireless Chargers Not Working With iPhone 12 [Updated]

Some Qi-based wireless chargers don't appear to be working with the iPhone 12 models, perhaps due to the magnets inside of the new devices, alignment issues, or other internal changes to wireless charging protocols.

ZENS Liberty 16 Coils Wireless Charger with Apple Watch USB stick Lifestyle Image
Apple's ‌iPhone‌ models have been using Qi wireless charging since the launch of the ‌iPhone‌ X and ‌iPhone‌ 8 in 2017, so many people have existing wireless chargers on hand from prior ‌iPhone‌ generations. Unfortunately, some of those wireless chargers do not appear to be working properly with the ‌iPhone‌ 12 at this time.

There are complaints about non-functional wireless chargers from multiple new ‌iPhone‌ 12 owners on both Reddit and the MacRumors forums. Affected chargers work with older iPhones, but will not charge the ‌iPhone‌ 12 models, which is something to be aware of if you have a new ‌iPhone‌ 12 or are planning a purchase.

The MacRumors forums has a list of chargers that don't appear to be working with the ‌iPhone‌ 12 such as the Zens Liberty Wireless Charger, the Mophie Charge Stream Pad+, the Nomad Base Station Stand, and the Mophie 3-in-1 wireless charging stand. There are also complaints about some Anker wireless chargers.

Nomad's Base Station Pro with Aira wireless charging technology was previously on the list, but just this week Nomad released a firmware update that should address the problem. Unfortunately, most wireless chargers can't get firmware updates like the Base Station Pro, and it's not clear if there's a software fix on the way from Apple.

Some users have had luck getting a wireless charger to work after restarting a device or attempting to change the positioning of the phone on the charger, but in most cases, the affected wireless chargers simply don't charge the ‌iPhone‌ 12 models. This is a problem that seems to be limited to a small number of chargers and most appear to be working.

Update 10:15 a.m.: Apple has just released iOS 14.2 which includes a mention of a fix for an issue in which "devices could be prevented from charging wirelessly." Presumably, this should fix many of the previous issues, while other tweaks by charger vendors such as Nomad's Base Station Pro firmware update may also help. Not all chargers are able to have their firmware updated by users, however.

Tag: Qi

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Top Rated Comments

swingerofbirch Avatar
48 months ago
There's a new Apple support document on it. Here's the relevant part:

1. If you have outmoded Qi wireless chargers that do not work with your iPhone 12, iPhone 12 mini, iPhone 12 Pro, or iPhone 12 Pro Max, dump them in a landfill.

2. Purchase the Apple MagSafe Charger.

3. Purchase the Apple 20W USB-C Power Adapter.

4. Purchase a carbon offset so that Apple remains carbon neutral.
Score: 16 Votes (Like | Disagree)
Born Again Avatar
48 months ago
"You're Charging it Wrong" -Apple
Score: 6 Votes (Like | Disagree)
ghostface147 Avatar
48 months ago
Anker for the win!
Score: 3 Votes (Like | Disagree)
Theydonboi Avatar
48 months ago
My 12Pro suddenly stopped working on two Qi chargers yesterday (one of which is the Nomad Base Station + Watch). No amount of wiggling around could get the phone to recognize them and start charging.

Restarted the phone and it started working again on both. Worth a go, guys.
Score: 3 Votes (Like | Disagree)
charlesdayton Avatar
48 months ago

"You're Charging it Wrong" -Apple
This joke is getting old. Steve Jobs died 9 years ago!
Score: 3 Votes (Like | Disagree)
macsound1 Avatar
48 months ago
If one manufacturer was able to identify the issue and push a software update, I'm assuming its not because of the magsafe magnets but something about device negotiation.

I'm worried about all the public Qi chargers, like in Starbucks tables, becoming obsolete, since they're really the only ones I ever use.

Also doesn't bode well if Apple is going to be pushing toward no ports in future iPhones.
Score: 2 Votes (Like | Disagree)