PSA: Apple Email Asks Users Who Signed Up for Apple Card Invite to Provide Correct Apple ID, Even if They Did Already

Apple customers who registered their interest in gaining early access to Apple Card were left confused last night after receiving an email from Apple asking for their Apple ID, despite having already provided it.

apple card email about invite
Since early August, Apple users have been signing up on Apple's website to be notified early about the release of ‌Apple Card‌. Apple has since sent out email invitations for an "Apple Card Preview" to some of those customers. However, it looks as though an error has cropped up in Apple's invite system as the second wave of customers starts to be processed.

The latest Apple email sent out to customers claims that their "early-access invitation is waiting," but that the email address they used when they originally signed up for an ‌Apple Card‌ invite doesn't match an existing ‌Apple ID‌ on record. The message reads:

You wanted to be one of the first to get Apple Card — a new kind of credit card created by Apple, not a bank. Good news: Here's your chance to experience Apple Card before everybody else, so you can help us get ready for the public launch. Your early access invitation is waiting, but we need your Apple ID to send it. The email address you provided does not match an Apple ID signed in to iCloud. Just complete a few simple steps so we can send your invitation.

The email then provides steps for the user to check their ‌Apple ID‌ on iPhone and re-enter it at www.apple.com/apple-card to ensure they get notified, after which "invitations may take up to 48 hours to arrive."

While it's important to stay vigilant and report phishing attempts to Apple, in this case the "Notify Me" link provided in the email checks out and the raw email headers show the sender address is genuinely from Apple.

There are multiple reports on Reddit of people receiving the email who are 100 percent sure they signed up with the correct ‌Apple ID‌ email address. MacRumors also received the email – we're also very confident the right address was used – which suggests an erroneous communication has been sent out to hundreds, if not thousands of users, causing initial excitement swiftly followed by bemusement.


Several users have contacted Apple Support, who are apparently aware of the issue and it has been forwarded to the ‌Apple Card‌ engineering team. Still, it's worth noting that some users may have also received the email for the right reason – because they didn't use the email address associated with their Apple account.

Needless to say, if you did sign up for the ‌Apple Card‌ invitation, make sure you used the proper ‌Apple ID‌ email address. If you can't remember whether you did or not, consider signing up again, otherwise it could delay your invitation by a few days.

Once customers receive their actual email invitation to the ‌Apple Card‌ Preview, they can sign up for ‌Apple Card‌ in the Wallet app on the ‌iPhone‌ or by going to Settings > Wallet & Apple Pay on the iPad.

‌Apple Card‌ is limited to the United States at the current time, but may expand to additional countries in the near future. Apple is already in talks with European regulators, and has trademarked ‌Apple Card‌ in Europe, Hong Kong, and Canada.

Popular Stories

iOS 18 CarPlay Feature

iOS 18 Adds These 5 New Features to CarPlay

Thursday June 13, 2024 7:44 am PDT by
Apple did not mention CarPlay during its WWDC keynote this week, but iOS 18 includes a handful of new features for the in-car software. Overall, there is not a whole lot new for CarPlay on iOS 18, with changes seemingly limited to the Messages and Settings apps so far. Below, we recap everything new for CarPlay on iOS 18. New for CarPlay on iOS 18 1. Contact Photos in Messages App...
iOS 18 Wallet Feature

Here's What's New in Apple Wallet on iOS 18 for Event Tickets and More

Friday June 14, 2024 7:32 am PDT by
iOS 18 includes a handful of enhancements to the Wallet app on the iPhone, with new features for Apple Pay, Apple Cash, event tickets, and more. Below, we outline everything new for the Wallet app on iOS 18, based on information from Apple's press release and a WWDC 2024 coding session. Redesigned Event Tickets Event tickets have an all-new design in the Wallet app on iOS 18, complete...
maxresdefault

First Look at Messages via Satellite in iOS 18

Thursday June 13, 2024 11:29 am PDT by
Apple has been gradually expanding its suite of satellite connectivity features for iPhone, and iOS 18 brings a significant new one in the form of Messages via satellite. The feature allows users to send and receive iMessages and SMS texts, including emoji and Tapbacks, while out of range of cellular and Wi-Fi networks. CNET met up with Apple's senior director of platform product marketing,...
iOS 18 Siri Integrated Feature

You Can Give Siri a New Name With iOS 18's Vocal Shortcuts

Friday June 14, 2024 4:33 pm PDT by
Apple in iOS 18 added a Vocal Shortcuts accessibility feature, and now that iOS 18 is available in a beta capacity, users have figured out that this option can be used to give Siri a new wake word. With Vocal Shortcuts, you can assign a custom phrase that Siri can understand to launch shortcuts and complete "complex tasks," and one of the shortcuts you can set up is an alternative for "Hey...

Top Rated Comments

genovelle Avatar
63 months ago
My Apple ID is a Mac.com email that Apple killed on me years ago when they wanted people to pay for email. So I’m sure I’d have this issue
Really? I’ve had my Mac.com email since 2001 with several aliases. I’ve never paid a cent. It still works perfectly just like my .me account and can use .icloud in the place of any of them.
Score: 15 Votes (Like | Disagree)
MacDawg Avatar
63 months ago
My Apple ID is a Mac.com email that Apple killed on me years ago when they wanted people to pay for email. So I’m sure I’d have this issue
Still rockin' my mac.com email since the beginning of time and have never had any issues with it
Remains my primary email to this day
Score: 11 Votes (Like | Disagree)
iapplelove Avatar
63 months ago
All this fuss cause of a credit card issued by Apple lol
Score: 9 Votes (Like | Disagree)
Mike MA Avatar
63 months ago
Ultimate first world problem
Well, the thing is it could have also been a pishing attempt. So this is legitimate information sharing if you ask me.
Score: 6 Votes (Like | Disagree)
blackhawk10 Avatar
63 months ago
I have two Apple ID’s, one for iTunes and one for iCloud. This week I received Apple Card advance invitation sent to my iTunes Apple ID which didn’t work. (Apple Card is connected to Wallet on iCloud) So after after receiving the confusing above Apple email yesterday and entering my correct iCloud Apple ID...hopefully a correct invitation will arrive in 48 hours
Score: 3 Votes (Like | Disagree)
mikefj2004 Avatar
63 months ago
Rec’d my email yesterday but I’m having the exact problem described in this article. I certainly am using the right email address but I got this email. I’m hoping Apple addresses this issue as soon as possible.

Attachment Image
Score: 3 Votes (Like | Disagree)