Parental Control App Developers Urge Apple to Make Screen Time APIs Available for Third-Party Apps

Last weekend, The New York Times reported that Apple has removed or restricted many of the most popular screen time and parental control apps on the App Store since launching its own Screen Time feature in iOS 12 last year, raising concerns over potentially anticompetitive behavior.


Apple was quick to respond. In both an email to a concerned customer and a press release, Apple indicated that it became aware over the last year that some parental control apps were using a technology called Mobile Device Management or "MDM" that puts users' privacy and security at risk.

MDM technology is intended for enterprise users to manage their company-owned devices, and Apple says the use of MDM by consumer-focused apps carries privacy and security concerns that resulted in Apple addressing the situation in its ‌App Store‌ review guidelines in mid-2017.

"Contrary to what The New York Times reported over the weekend, this isn't a matter of competition," wrote Apple. "It's a matter of security."

Apple added that when it found out about these ‌App Store‌ guideline violations, it communicated with the necessary developers, giving them 30 days to submit an updated app to avoid being removed from the ‌App Store‌.

In the days since, a handful of developers behind parental control apps including Qustodio, Kidslox, OurPact, and Mobicip have responded to Apple's press release with open letters, calling for the company to make the APIs behind its Screen Time feature available to the public for use in third-party apps.

Eduardo Cru, co-founder of Qustodio:

If safety is such a great concern to Apple, why not share the APIs used in Apple's own Screen Time competitive service and instantly make the environment safer and open for everyone?

Viktor Yevpak, co-founder of Kidslox:

Ultimately, making the "Screen Time" API's public is the solution to this issue which would truly prove Apple's commitment to the safety and welfare of children. This would allow 3rd party developers like us to create effective products that give users genuine choices, while also complying with Apple's self-set standards.

OurPact:

If Apple truly believes that parents should have tools to manage their children's device usage, and are committed to providing a competitive, innovative app ecosystem, then they will also provide open API's for developers to utilize. Now, more than ever, the focus should be on building better and more diverse solutions for families to choose from.

Suren Ramasubbu, co-founder of Mobicip:

Knowing that parental controls apps using MDM have been around for years, wouldn't it have been a better option for Apple to support an officially supported API before pulling the plug?

Tony Fadell, a senior executive at Apple in the 2000s, agrees that Apple should create and provide developers with APIs for Screen Time.


The developers also refute parts of Apple's press release, with OurPact claiming that its parental control app for children was removed from the ‌App Store‌ on October 6, 2018 without any prior communication from Apple, just three weeks after iOS 12 was publicly released with Screen Time.

Three out of four of the developers add that Apple was slow to respond and did not provide any resolution for the sudden guideline violations.

While Apple is firm in stating that competition did not play a role in its crackdown on these apps, the timing is certainly curious. Many of the removals occurred shortly after Apple rolled out its Screen Time feature in iOS 12 last September, despite several of these apps having used MDM for a number of years.

At face value, public APIs for Screen Time does appear like a viable solution for both the privacy and security of users and ensuring a competitive landscape on the ‌App Store‌. Whether that happens remains to be seen.

Top Rated Comments

(View all)
Avatar
19 months ago
As a parent, I don't give smartphones and tablets to my little kids. That's parental control in action.
Score: 20 Votes (Like | Disagree)
Avatar
19 months ago
As a parent of 2 kids who uses OurPact, I sure hope they get this resolved.

OurPact has been the gold standard for parental control for some time. The interface is Apple simple and intuitive...though the setup process isn't. But to be fair - has anyone taken a look at what it *really* takes to lock down a kids phone using screen time and parental controls from Apple? It's a heck of a slog to get it all set up...and you pretty much have to have the device in hand to make changes.

Nice thing about OurPact is that I can make changes in allowed apps, grant and block use any time from my device...theirs could be a continent away.

My wife and I both use OurPact and have for quite a while now, it gives us a good level of comfort that our kids are safe on the internet (safari is blocked!) and the "just one more thing..." in minecraft has been cut to nothing..when time is up, it's up.

I realize you can do similar/the same things in the Apple controls, but OurPact is popular for a reason...it's easy to use and does what it says.
Score: 15 Votes (Like | Disagree)
Avatar
19 months ago
So, they want Apple to create APIs that give developers unprecedented access to a users device and how they use it?

Not gonna happen. Apple doesn’t even give developers access to your phone call log or text messages, and they think Apple will allow this?
Score: 14 Votes (Like | Disagree)
Avatar
19 months ago
Apple can do whatever they want in terms of making screen time available for third parties.
Score: 9 Votes (Like | Disagree)
Avatar
19 months ago

Providing an API doesn't automatically grant "unprecedented developers access to a users device".
An API gives an app the ability to control certain functions of the device. Apple can write the API to prevent usage data from going to an unauthorized device (Developer).

Screentime collects the child's usage data and provide it to an authorized device (parent's device in this case). That is a transfer between authorized/authenticated devices.

I know what an API does.

MDM gives developers "unprecedented access". These developers were using MDM. Do you think they'll be happy with restricted APIs from Apple that offer a very limited subset of what they were used to getting before?

For example, I mentioned the phone log or text messages. Apple doesn't allow developers access to these areas because of the potential for abuse. One of the selling features of Qustodio (one of the companies who filed a complaint with the EU) is the ability to monitor calls and messages. That ability will never exist for developers.
Score: 9 Votes (Like | Disagree)
Avatar
19 months ago

Apple can do whatever they want in terms of making screen time available for third parties.

And people can do whatever they want to respond to Apple's self-selfing business practices, such as buying 30% fewer iPhones vs last year.
Score: 8 Votes (Like | Disagree)

Top Stories

First Impressions From New iPhone 12 and 12 Pro Owners

Thursday October 22, 2020 4:20 pm PDT by
It's already Friday, October 23, in Australia and New Zealand, which means some customers who purchased an iPhone 12 or 12 Pro already have their new devices in hand. We've seen dozens of reviews of the iPhone 12 and iPhone 12 Pro from media sites, but now first impressions from regular Apple customers are available. Image via MacRumors reader Boardiesboi New iPhone 12 and 12 Pro owners are...

New Photos Offer Better Look at iPhone 12 Color Options

Tuesday October 20, 2020 2:34 am PDT by
As we wait for the iPhone 12 review embargo to lift later today, more pictures are circulating of the devices in real-world lighting conditions, providing a better look at the different colors available. Leaker DuanRui has shared images on Twitter of the iPhone 12 in white, black, blue, green, and (PRODUCT)RED. The black and white colors are similar to the iPhone 11 colors, but the other...

Photographer Austin Mann Tests the iPhone 12 Pro's Camera

Wednesday October 21, 2020 4:14 am PDT by
Travel photographer Austin Mann usually performs an in-depth review of new iPhone models to test their camera performance in real-world scenarios. To test Apple's new iPhone 12 Pro, Mann traveled to Glacier National Park, Montana. Mann focused on some of the biggest camera upgrades with the iPhone 12 Pro, including the upgraded Wide lens, Ultra Wide Night mode, and LiDAR autofocus, across a...

iPhone 12 Pro Max Has Smaller 3,687 mAh Battery According to Regulatory Filing

Tuesday October 20, 2020 8:48 pm PDT by
Apple's new iPhone 12 Pro Max is equipped with a 3,687 mAh battery, which is around 7% less capacity than the 3,969 mAh battery in the iPhone 11 Pro Max, according to a regulatory filing published by TENAA, the Chinese equivalent of the FCC. The regulatory filing, spotted by MacRumors, also lists the iPhone 12 Pro Max with 6GB of RAM as seen in benchmark results last week. Apple has filed ...

5G Drains iPhone 12 Battery 20% Faster Than 4G in Benchmark

Wednesday October 21, 2020 3:17 am PDT by
After the first reviews for the iPhone 12 and iPhone 12 Pro emerged yesterday, a new report by Tom's Guide reveals the extent of battery life reductions when using 5G. The report outlines a test wherein the iPhone surfs the web continuously at 150 nits of screen brightness, launching a new site every 30 seconds until the battery drains. Interestingly, the test was run on an iPhone 12 and...

Teardown Video Confirms iPhone 12 and iPhone 12 Pro Use Same 2,815mAh Battery

Thursday October 22, 2020 9:47 am PDT by
With the iPhone 12 launching on Friday and in just a few hours to Australia and New Zealand, hands-on videos, teardowns, reviews, and other iPhone-related content has been coming out. A new teardown video delves into both the iPhone 12 and the 12 Pro, confirming battery life for both models and giving us a closer look at their internals. The video from Io Technology is in Chinese, but ...

French iPhone Boxes Come Packed in an Outer Box With Separate EarPods

Wednesday October 21, 2020 6:52 am PDT by
After the news that France would be the only territory to continue to include EarPods with the iPhone, it seems that Apple is not packing the earbuds within the iPhone's box (via iGeneration). Screenshot from TheiCollection's review video The French iPhone 12 and iPhone 12 Pro does not have a different retail box to accommodate EarPods, meaning that all iPhone boxes are consistent...

Some Defective Apple iPhone 12 Cases Shipping Without Speaker Holes

Wednesday October 21, 2020 12:54 pm PDT by
At least two customers who have purchased iPhone 12 cases have received defective cases that do not have speaker holes, which obscures the sound. Photo by Reddit user zarnold16 There have been two separate threads on Reddit from iPhone 12 customers who purchased a case and received one without speaker holes. One customer was told by an Apple advisor that the case wasn't meant to have...

Watch: New iPad Air Unboxing Videos and First Impressions

Wednesday October 21, 2020 6:00 am PDT by
Apple's embargo has lifted on reviews for the new iPad Air ahead of its launch on Friday. In addition to our more detailed review roundup, we've shared a handful of unboxing videos and first impressions of the device below. The new iPad Air via Karl Conrad The new iPad Air features a larger 10.9-inch edge-to-edge display, a faster A14 Bionic chip, and a USB-C port instead of Lightning. It is...

Apple's AirTags Revealed in Newly Published Patent Applications

Thursday October 22, 2020 9:13 am PDT by
Two patent applications filed by Apple appear to depict the company's widely expected AirTags item trackers (via Patently Apple). The filings, which include a large number of images, are titled "Mounting Base for a Wirelessly Locatable Tag" and "Fastener with a Constrained Retention Ring," and describe a wirelessly locatable tag that can be used to determine the absolute location of an...