Apple Launches iPhone 8 Logic Board Repair Program

Apple today announced the launch of a new logic board repair program, which will see the company offering free repairs for iPhone 8 models that are affected by an issue that can cause restarts, freezing, and unresponsive devices.

According to Apple, a "very small percentage" of iPhone 8 devices have logic boards with a manufacturing defect that are eligible for a free repair.

iphone upgrade program iphone 8
To check if you have an iPhone 8 that can be repaired under this new repair program, Apple has created a website where your serial number can be entered.

Apple says that affected units were sold between September 2017 and March 2018 in China, Hong Kong, India, Japan, Macau, New Zealand, and the U.S.

The problem does not affect the iPhone 8 Plus or other iPhone models, so it's just select iPhone 8 models that are eligible for a free fix.

Customers who do have an eligible device can make an appointment at an Apple retail store, contact an Apple Authorized Service Provider, or arrange for mail-in service through Apple Support.

Apple says that repairs may be restricted to the original country or region of purchase, and customers who are affected are recommended to back up their iPhone to iTunes or iCloud before seeking a repair.

An iPhone 8 that has damage that impairs the ability to complete the logic board repair, such as a cracked screen, will need to be fixed prior to Apple providing service.

The new iPhone 8 Logic Board Repair Program covers affected iPhone 8 devices for three years after the first retail sale of the unit.

Related Forum: iPhone

Top Rated Comments

Alphazoid Avatar
58 months ago
iPhone 6 = Touch Disease
iPhone 7 = Loop Disease
iPhone 8 = Logic Board Replacement
iPhone X = ?
Price
Score: 46 Votes (Like | Disagree)
netdudeuk Avatar
58 months ago
'A very small percentage'. Again. And again.
Score: 26 Votes (Like | Disagree)
s15119 Avatar
58 months ago
'A very small percentage'. Again. And again.
Correct. And Apple has the very best customer service and repair in the industry. Good of you to recognize.
[doublepost=1535752816][/doublepost]Very funny for those who try to cast this in a negative light. This is Apple taking care of it's customers. They do so better than any company in the industry.
Score: 24 Votes (Like | Disagree)
gijoeinla Avatar
58 months ago
'A very small percentage'. Again. And again.
Um yea, I’d say they sold about a good 100 million at least.
Score: 17 Votes (Like | Disagree)
JPack Avatar
58 months ago
iPhone 6 = Touch Disease
iPhone 7 = Loop Disease
iPhone 8 = Logic Board Replacement
iPhone X = ?
Score: 12 Votes (Like | Disagree)
Baymowe335 Avatar
58 months ago
'A very small percentage'. Again. And again.
So what? Problems are fixed. Apple literally sells 1 BILLION iPhones every 4 years now. The build quality is incredible - THE best in the business and so is the support. This repair program is a perfect example.

Stop hating.
Score: 9 Votes (Like | Disagree)

Popular Stories

Multi Display CarPlay 1

Apple Launching All-New CarPlay Experience Later This Year With These 5 Features

Sunday January 29, 2023 10:15 am PST by
In June 2022, Apple previewed the next generation of CarPlay, promising deeper integration with vehicle functions like A/C and FM radio, support for multiple displays across the dashboard, personalization options, and more. Apple says the first vehicles with support for the next-generation CarPlay experience will be announced in late 2023, with committed automakers including Acura, Audi,...
dewey airtag

Report Highlights Danger of Using AirTags for Tracking Dogs

Monday January 30, 2023 1:45 pm PST by
AirTags may be a convenient way for tracking dogs that might get off leash or otherwise lost, but there are dangers associated with the practice, as outlined by a report from The Wall Street Journal. At 1.26 inches in diameter, AirTags are able to fit easily on a dog's collar, but that size also makes the tracking devices small enough to swallow, at least for a medium to large-sized dog, and ...
maxresdefault

Kuo: Apple to Release Foldable iPad With Carbon Fiber Kickstand in 2024

Monday January 30, 2023 12:55 am PST by
Apple will launch a foldable iPad with a carbon fiber kickstand sometime next year, according to analyst Ming-Chi Kuo. Subscribe to the MacRumors YouTube channel for more videos. In a series of tweets, Kuo said he expects an "all-new design foldable iPad" to be the next big product launch in the iPad lineup, with no other major iPad releases in the next nine to 12 months. The analyst said he...
tim cook data privacy day

Apple Violated U.S. Labor Laws With Anti-Leak Email

Monday January 30, 2023 3:43 pm PST by
Apple violated United States labor laws when it sent out an email warning employees about leaking confidential information about the company, the National Labor Relations Board (NLRB) said today in a ruling shared by Bloomberg. Rules that Apple has established around leaks "tend to interfere with, restrain or coerce employees" from the exercise of their rights under the National Labor...
top stories 28jan2023

Top Stories: iOS 16.3 Released, iPhone 15 Pro Rumors, macOS Tips and Tricks, and More

Saturday January 28, 2023 6:00 am PST by
Following last week's hardware announcements, this week saw the actual release of several of the new products as well as operating system updates bringing new features and bug fixes across Apple's platforms. This week also saw some fresh rumors about the iPhone 15 lineup and Apple's upcoming AR/VR headset, while we shared some tips to help you get the most of your macOS experience, so read...
iphone 15 pro wifi 6e

Internal Apple Document From Leaker 'Unknownz21' Confirms Wi-Fi 6E Will Be Limited to iPhone 15 Pro Models

Friday January 27, 2023 10:01 am PST by
Multiple rumors have suggested that the next-generation iPhone 15 models will adopt the Wi-Fi 6E standard that Apple has already introduced in the iPad Pro and MacBook Pro, and now a leaked document appears to confirm Apple's plans. Sourced from researcher and Apple leaker Unknownz21 (@URedditor), the document features diagrams of the iPhone 15's antenna architecture. D8x refers to the...
iPhone 14 Pro Purple Side Perspective Feature Purple

iPhone 15 Pro Rumored to Have These 8 Features

Friday January 27, 2023 2:11 pm PST by
Apple's next-generation iPhone 15 Pro and iPhone 15 Pro Max are expected to be announced in September as usual. Already, rumors suggest the devices will have at least eight exclusive features not available on the standard iPhone 15 and iPhone 15 Plus. An overview of the eight features rumored to be exclusive to iPhone 15 Pro models:A17 chip: iPhone 15 Pro models will be equipped with an A17...