Apple Substituting Some 16GB iPhone 5c Models In Need of Replacement With 32GB Models - MacRumors
Skip to Content

Apple Substituting Some 16GB iPhone 5c Models In Need of Replacement With 32GB Models

For the foreseeable future, Apple and Apple Authorized Service Providers will offer some customers who own a 16GB iPhone 5c that's in need of replacement a 32GB model instead.

Apple shared the new directive with Apple Authorized Service Providers this morning.

iphone5c
"Orders for whole unit service inventory of iPhone 5c (16GB) models may be substituted to iPhone 5c (32GB) models until further notice," reads the note that was sent out today.

Not all 16GB iPhone 5c replacements will be upgraded to 32GB devices instead, but some customers who take their iPhone 5c models in for repair for a manufacturing issue or other problem may see an upgrade to the larger capacity 32GB model.

Apple did not offer a reason why some 16GB iPhone 5c models are being replaced with 32GB models, but it's often due to available supply at any given time.

The iPhone 5c was first introduced alongside the iPhone 5s in September of 2013, and it's the only 4-inch iPhone that Apple has introduced with a colorful plastic exterior.

Apple stopped offering 16 and 32GB iPhone 5c models for sale in most countries in September of 2014, but continued selling an 8GB model until September of 2015. In India, the iPhone 5c was still available through February of 2016, but since that time, the iPhone 5c has been fully discontinued in all countries.

Popular Stories

Four iPhone 18 Pro Colors Mock Feature

iPhone 18 Pro: Pre-Orders and Release Date

Sunday August 16, 2026 8:24 pm PDT by
Apple has yet to reveal when the iPhone 18 Pro and iPhone Ultra will be announced and released, but the dates usually follow a familiar pattern. As usual, the event is expected to take place in the first half of September. Labor Day falls on September 7 this year. The last time the holiday was on that day was in 2020, but the iPhone event that year was delayed until October due to the...
apple camera airpods

Apple's Camera-Equipped AirPods Confirmed: See Them in Action

Monday August 17, 2026 6:21 pm PDT by
Apple is working on camera-equipped AirPods that appear to be nearly ready to launch, based on a video MacRumors found in the macOS Tahoe 26.7 release candidate. In a short demo, a man holds a book up so the camera in the AirPods can see the title. "With Visual Intelligence, your world becomes savable. See something you like? Just ask me to save it for later," says the voiceover text. Here ...
imac video apple feature

September 1 to Mark the End of an Era at Apple

Tuesday August 18, 2026 9:14 am PDT by
Apple in April announced that Tim Cook will be stepping down as CEO at the end of this month, after 15 years of leading the company. Cook has been Apple's CEO since 2011 Effective September 1, Apple's hardware engineering chief John Ternus will become the company's next CEO, while Cook will become executive chairman of Apple's board of directors. In his new role, Apple said Cook will assist...

Top Rated Comments

Kabeyun Avatar
111 months ago
Sue them!! I only wanted 16GB!!! 32GB makes me feel bloated. They deceived us! Class action!! Lawyer, lawyer!! Who’s with me?!?!
Score: 19 Votes (Like | Disagree)
WarHeadz Avatar
111 months ago
We hardly ever hear about the 5c..
I’d forgotten it even existed.
It's for the better. It should have never existed.
Score: 12 Votes (Like | Disagree)
k3ith Avatar
111 months ago
My wife and I have iPhone 5c units, and they work well for what we ask of them. My kids screwed mine up, and I had, with gritted teeth to upgrade iOS 10 in order to reset it. I would like to take it back to iOS 9 and let it be the zippy phone I had last year.

I don't need big speedy screens on a phone, and it has my beloved headphone jack that mates well with the Harmon Karden noise cancelling headphones I have. Still in my original OtterBox.

I use it as a phone, occasionally use Apple Maps to tell me where to aim my car, and it works nicely as a hotspot. That's all I want it to do. If I need more screen, I have an iPad or my MacBook Pro.
Sounds bleak
Score: 6 Votes (Like | Disagree)
ghost187 Avatar
111 months ago
We hardly ever hear about the 5c..
I’d forgotten it even existed.
How can you forget! It was "unapologetically" plastic. :D
Score: 6 Votes (Like | Disagree)
mtneer Avatar
111 months ago
Why would Apple be replacing any 5c's in early 2018? Are there any models still covered by AC+? Or are these out-of-warranty replacements.
Score: 4 Votes (Like | Disagree)
HiVolt Avatar
111 months ago
They should just ask the user to give them $50 and upgrade them to an SE. That would be a grand gesture.
Score: 4 Votes (Like | Disagree)