Consumer Reports Ranks iPhone X Below iPhone 8 Because of Durability and Battery Life

Consumer Reports today shared its final iPhone X testing results, and while the site has given the iPhone X a recommendation, Apple's new flagship smartphone has been ranked below the iPhone 8 and the iPhone 8 Plus in the Consumer Reports recommended list.

The iPhone X did make the Consumer Reports list of top 10 smartphones in the number 9 slot, but the site says it did not beat out the iPhone 8 or the iPhone 8 Plus because of its poor performance on a durability test. Both the iPhone 8 and the iPhone 8 Plus better survived a tumble test for emulating real-world drops and fumbles of about 2.5 feet that can result in device damage, despite the fact that all three devices have glass bodies.


After 50-100 tumbles, one iPhone X model suffered serious body damage, while two others had screen defects. The iPhone 8 and 8 Plus ended up with just a few scrapes after the test. Front displays for the iPhone X, 8, and 8 Plus all came away unscathed, and the iPhone X did well on scratch tests and water resistance tests.

"If not for the damage in that durability test, the iPhone X would have come in ahead of the iPhone 8 and 8 Plus," says Richard Fisco, head of smartphone testing at CR.

Consumer Reports also had some complaints about the iPhone X battery life, which does not last as long as the battery in Samsung phones like the Galaxy S8. The iPhone X lasted 19.5 hours in the Consumer Reports battery test, compared to 26 hours for the Samsung Galaxy S8 and 21 hours for the iPhone 8 Plus.

The iPhone X didn't fare well on durability or battery tests, but it did earn the highest camera score out of all the smartphones tested by Consumer Reports. The site also listed the OLED display and the Face ID facial recognition system as iPhone X strengths.

The rear camera on the iPhone X is among the best we've ever seen. In fact, if you combine the performance scores for stills and video, this is the highest-rated smartphone camera Consumer Reports has tested.

Overall, Consumer Reports continues to rank the Samsung Galaxy S8 and the Samsung Galaxy S8+ as its top two recommended smartphones, mainly due to superior battery life, followed by the iPhone 8 Plus and the iPhone 8 in spots number three and four. At number nine, the iPhone X is at the bottom of the list, but only a few points separate all of the devices tested.

Top Rated Comments

(View all)
Avatar
30 months ago

Durability is completely subjective. That's based on how someone treats their device and what type of protection they use. Every iPhone will react differently to a drop based on angle and impact.


Nonsense. Durability can easily be tested..
Score: 50 Votes (Like | Disagree)
Avatar
30 months ago
Durability is completely subjective. That's based on how someone treats their device and what type of protection they use. Every iPhone will react differently to a drop based on angle and impact.
Score: 31 Votes (Like | Disagree)
Avatar
30 months ago
...50-100... drops?!? What are people doing with their phones? Anyone who drops the same object even 10 times probably is in dire need of medical attention....
Score: 21 Votes (Like | Disagree)
Avatar
30 months ago
Ridiculous.

Battery life is awesome, I go to bed with >50% battery with my normal everyday usage that sinked the 6S+.
Score: 21 Votes (Like | Disagree)
Avatar
30 months ago

Prepare for lots of butthurt posts.

Oh, people have already beat you to the punch. These same people can't stop loving on CR when they give Apple a highest award/rating in any product category. However, if Apple is criticized, even rightly, CR becomes nothing but a worthless rag (even though they still put the X in the top ten category of all smartphones). It's stunning how the comment section has devolved since I first joined MR.

Durability is completely subjective. That's based on how someone treats their device and what type of protection they use. Every iPhone will react differently to a drop based on angle and impact.

sounds like consumer reports is trying to get more views

Consumer Reports has been hating on Apple since antenna-gate. They'll always find a reason to recommend Samsung over Apple. Nothing surprising here. Funny observation - another apologist who didn't read the article didn't notice that the article didn't recommend Samsung over Apple - in fact, they even said the Samsung's glass shell broke during their tests as well. SMH.

Consumer Reports is becoming irrelevant, they needs some news today

Consumer Who?

People still give Consumer Reports attention?

They have been irrelevant for years.

Score: 18 Votes (Like | Disagree)
Avatar
30 months ago
Prepare for lots of butthurt posts.
Score: 16 Votes (Like | Disagree)

Top Stories

Apple Considering Delaying iPhone 12 Launch 'by Months'

Wednesday March 25, 2020 12:51 pm PDT by Juli Clover
Apple is preparing to delay the launch of the 2020 iPhones expected to be equipped with 5G technology, according to sources with knowledge of Apple's plans that spoke to Japanese news site Nikkei. Apple has reportedly held internal discussions about the possibility of delaying the launch "by months" over fears of how well iPhones would sell in the current situation, and supply chain sources...

Apple Helps Source Over 10 Million N95 Masks for Healthcare Providers in the U.S.

Wednesday March 25, 2020 10:25 am PDT by Juli Clover
Apple over the weekend announced plans to donate millions of N95 masks to hospitals in the United States and Europe, and according to Apple CEO Tim Cook, Apple has been able to source more than 10 million N95 masks in the U.S. and millions more in Europe. Apple CEO Tim Cook said on Saturday that Apple was aiming to donate supplies to healthcare providers fighting COVID-19, and clarified...

Hands-On With the New 2020 12.9-Inch iPad Pro

Wednesday March 25, 2020 2:10 pm PDT by Juli Clover
Apple last week announced new 11 and 12.9-inch iPad Pro models, and as of today, the new iPads are arriving to customers. We picked up one of the new 12.9-inch models and checked it out to see just what's new and whether it's worth buying. Subscribe to the MacRumors YouTube channel for more videos. When it comes to design, the new iPad Pro models are identical to the 2018 iPad Pro models, but ...

Kuo: Apple to Launch Several Macs With Arm-Based Processors in 2021, USB4 Support Coming to Macs in 2022

Thursday March 26, 2020 8:19 pm PDT by Joe Rossignol
Apple plans to launch several Mac notebooks and desktop computers with its own custom designed Arm-based processors in 2021, analyst Ming-Chi Kuo said today in a research note obtained by MacRumors. Kuo believes that Arm-based processors will significantly enhance the competitive advantage of the Mac lineup, allow Apple to refresh its Mac models without relying on Intel's processor roadmap,...

Apple Releases iOS and iPadOS 13.4 With New Mail Toolbar, iCloud Folder Sharing, Trackpad Support for iPad and More

Tuesday March 24, 2020 9:56 am PDT by Juli Clover
Apple today released iOS and iPadOS 13.4, the latest major updates to the iOS 13 operating system that was released in September. iOS and iPadOS 13.4 come two months after the release of iOS and iPadOS 13.3.1 with Screen Time Communication Limits. The iOS and ‌iPadOS‌ 13.4 updates are available on all eligible devices over-the-air in the Settings app. To access the updates, go to...

Apple Releases macOS Catalina 10.15.4 With Screen Time Communication Limits and Real-Time Apple Music Lyrics

Tuesday March 24, 2020 10:21 am PDT by Juli Clover
Apple today released macOS Catalina 10.15.4, the fourth update to the macOS Catalina operating system that was released in October. macOS Catalina 10.15.4 comes a couple of months after the release of macOS Catalina 10.15.3. macOS Catalina 10.15.4 can be downloaded from the Mac App Store for free using the Update feature in the System Preferences app. The macOS Catalina 10.15.4 update...

Apple Says MacBook Air With Retina Display Can Exhibit Anti-Reflective Coating Issues, Unclear if Eligible for Free Repairs [Updated]

Thursday March 26, 2020 8:16 am PDT by Joe Rossignol
Apple this week acknowledged that MacBook Air models with Retina displays can exhibit anti-reflective coating issues, as indicated in a memo shared with Apple Authorized Service Providers and obtained by MacRumors. "Retina displays on some MacBook, MacBook Air, and MacBook Pro computers can exhibit anti-reflective (AR) coating issues," the memo states. Apple's internal service documentation ...

Hands-On With Apple's New Smart Keyboard Folio for the 2020 iPad Pro Models

Tuesday March 24, 2020 12:38 pm PDT by Juli Clover
Apple last week introduced new 11 and 12.9-inch iPad Pro models, which are set to arrive in the hands of customers starting this week. Apple introduced a nifty new Magic Keyboard with trackpad alongside the new iPad Pro models that's coming in May, but it also debuted a new Smart Keyboard Folio, which is available now. We picked up the Smart Keyboard Folio for the designed for the 2020 iPad...

Hands-On With the New $999 MacBook Air

Thursday March 26, 2020 1:45 pm PDT by Juli Clover
Alongside new iPad Pros last week, Apple also refreshed the MacBook Air, adding more storage, faster 10th-generation processors, and an updated keyboard. We picked up one of the new machines to take a look at some of the upgrades added in the 2020 update. Subscribe to the MacRumors YouTube channel for more videos. Design wise, there are no real external changes to the MacBook Air's body,...

Mobile Networks in Multiple Countries Display 'Stay Home' Message When Users Connect to Cellular Instead of WiFi

Tuesday March 24, 2020 3:46 pm PDT by Juli Clover
iPhone users in several countries who disconnect from WiFi on their devices will see a "Stay Home" message at the top of the Control Center where cellular network information is displayed. Image via Matt Navarra According to reports on Twitter, the status bar messages are showing up in countries that include Germany, Belgium, United Arab Emirates, Peru, Turkey, India, Luxembourg, Romania,...