T-Mobile to Cap 'Mobile Without Borders' Feature at 5GB of LTE Data Per Month Starting November 12

by

T-Mobile this week quietly announced plans to tweak the way its "Mobile Without Borders" feature works, adding a 5GB data cap.

Introduced in 2015 as an Un-carrier initiative, Mobile Without Borders is a T-Mobile feature that's designed to extend LTE coverage and calling to Mexico and Canada at no additional charge. It was designed to use a customer's normal voice, message, and LTE data allotments while roaming in Mexico or Canada.


With an unlimited data plan, customers using Mobile Without Borders had access to "unlimited" 4G LTE data up to the standard cap of 50GB while in Canada or Mexico.

Starting on November 12, T-Mobile is limiting LTE data usage for Mobile Without Borders to a maximum of 5GB. After 5GB of data has been used in Mexico or Canada, or a high-speed data allotment has been reached, data speeds will be downgraded to Simple Global speeds (128kb/s for most T-Mobile plans, or 256kb/s for T-Mobile ONE Plus).

T-Mobile says that less than 1 percent of people who travel to Canada or Mexico use over 5GB in a month, and that the change is being implemented to "prevent usage beyond the intent of the product."

Customers who need more than 5GB of LTE data in Mexico or Canada can sign up for the T-Mobile ONE Plus International plan, which is an additional $25 per month on top of the cost of a T-Mobile ONE plan.

Top Rated Comments

(View all)
Avatar
40 months ago
"A few people abusing it"

More like...a few people using it as advertised: continuing to use data while abroad just like they would at home. That's how the feature was presented, and it was a great thing while it lasted. Maybe the moral of the story is, don't promise something you can't actually afford?
Score: 13 Votes (Like | Disagree)
Avatar
40 months ago

After customer uses all 5 GB in Canada or Mexico (less on plans with less than 5GB), the data speed is throttled to 128 Kbps or 256 Kbps (ONE Plus or ONE Plus International).

In Europe and other countries, data is always throttled to 128 Kbps or 256 Kbps, so the limit does not apply.

How ironic, T-Mobile Germany within Germany throttles to 64kbs lol
Score: 8 Votes (Like | Disagree)
Avatar
40 months ago

What about overseas in Europe.

After customer uses all 5 GB in Canada or Mexico (less on plans with less than 5GB), the data speed is throttled to 128 Kbps or 256 Kbps (ONE Plus or ONE Plus International).

In Europe and other countries, data is always throttled to 128 Kbps or 256 Kbps, so the limit does not apply.
Score: 7 Votes (Like | Disagree)
Avatar
40 months ago

('https://www.macrumors.com/2017/10/13/t-mobile-mobile-without-borders-5gb-cap/')


T-Mobile says that less than 1 percent of people who travel to Canada or Mexico use over 5GB in a month, and that the change is being implemented to "prevent usage beyond the intent of the product."

If so few people go over, why bother changing the plan? Just leave it.
Score: 6 Votes (Like | Disagree)
Avatar
40 months ago

Thanks to everyone who abused this perk, because now it is gone.

Why is it the rules need to change when only 1% of the customers are "over using" it? If 99% are using "normal" amounts of data, why have to create a new rule? I think TM uses the 1% abuse as an excuse. I go to Canada about once a year. Sometimes, the Hotel internet sucks, so I use LTE. Now I have to worry if I am going over 5GB (which isn't much...certainly not enough to watch a movie or two).
Score: 6 Votes (Like | Disagree)
Avatar
40 months ago

Introduced in 2015 as an Un-carrier initiative

I actually switched to Tmobile because of this feature and I liked their different take on their offerings to customers. But now?
It’s just another carrier, sadly
Score: 5 Votes (Like | Disagree)

Top Stories

First Impressions From New iPhone 12 and 12 Pro Owners

Thursday October 22, 2020 4:20 pm PDT by
It's already Friday, October 23, in Australia and New Zealand, which means some customers who purchased an iPhone 12 or 12 Pro already have their new devices in hand. We've seen dozens of reviews of the iPhone 12 and iPhone 12 Pro from media sites, but now first impressions from regular Apple customers are available. Image via MacRumors reader Boardiesboi New iPhone 12 and 12 Pro owners are...

Early iPhone 12 Tests Show Ceramic Shield is Stronger and More Scratch Resistant Than iPhone 11 Glass

Friday October 23, 2020 1:21 pm PDT by
Apple's new iPhone 12 models are protected by a Ceramic Shield cover glass that has nano-ceramic crystals infused right into the glass to improve durability. According to Apple, Ceramic Shield offers four times better drop protection than the glass used for the iPhone 11 models. YouTube channel MobileReviewsEh conducted some tests on the iPhone 12 using a force meter to compare its performance ...

Apple Distributing New Heated Display Removal Machine for iPhone 12 Repairs

Thursday October 22, 2020 6:20 pm PDT by
Apple is providing Genius Bars and Apple Authorized Service Providers with a new heated display removal fixture for iPhone 12 and iPhone 12 Pro repairs, according to information obtained by MacRumors from a reliable source. To open iPhone 12 models, technicians will be required to slide the device into a specialized tray, and then place the tray into the high-temperature fixture for two...

Apple VP Kaiann Drance Interview Addresses Battery Life, MagSafe, and Power Adapter Concerns

Friday October 23, 2020 3:37 am PDT by
Apple's Vice President of iPhone Marketing, Kaiann Drance, has provided a new interview to Rich DeMuro on the Rich on Tech Podcast, to discuss the iPhone 12 and iPhone 12 Pro. Although much of the interview repeated points from Apple's "Hi, Speed" event, there were a number of interesting tidbits regarding the affect of 5G on battery life, MagSafe concerns, and the lack of a power adapter in...

Teardown Video Confirms iPhone 12 and iPhone 12 Pro Use Same 2,815mAh Battery

Thursday October 22, 2020 9:47 am PDT by
With the iPhone 12 launching on Friday and in just a few hours to Australia and New Zealand, hands-on videos, teardowns, reviews, and other iPhone-related content has been coming out. A new teardown video delves into both the iPhone 12 and the 12 Pro, confirming battery life for both models and giving us a closer look at their internals. The video from Io Technology is in Chinese, but ...

Images of Supposed AirPods Diagnosis Tool Shared Online

Thursday October 22, 2020 5:24 am PDT by
Apple is reportedly rolling out a new tool to Apple service providers for testing AirPods, according to leaker known as "Fudge," who shared images of the tool on Twitter. Apple appears to be seeking to reduce unnecessary AirPods services by more accurately diagnosing the cause of a fault. Instances of a dirt-blockage, which may be difficult to ascertain visually, can apparently be...

New Photos Offer Better Look at iPhone 12 Color Options

Tuesday October 20, 2020 2:34 am PDT by
As we wait for the iPhone 12 review embargo to lift later today, more pictures are circulating of the devices in real-world lighting conditions, providing a better look at the different colors available. Leaker DuanRui has shared images on Twitter of the iPhone 12 in white, black, blue, green, and (PRODUCT)RED. The black and white colors are similar to the iPhone 11 colors, but the other...

Apple's AirTags Revealed in Newly Published Patent Applications

Thursday October 22, 2020 9:13 am PDT by
Two patent applications filed by Apple appear to depict the company's widely expected AirTags item trackers (via Patently Apple). The filings, which include a large number of images, are titled "Mounting Base for a Wirelessly Locatable Tag" and "Fastener with a Constrained Retention Ring," and describe a wirelessly locatable tag that can be used to determine the absolute location of an...

iPhone 11 Pro Outlasts iPhone 12 and 12 Pro in Extensive Battery Life Test

Friday October 23, 2020 8:36 am PDT by
Arun Maini today shared a new side-by-side iPhone battery life video test on his YouTube channel Mrwhosetheboss, timing how long the new iPhone 12 and iPhone 12 Pro models last on a single charge compared to older models, with equal brightness, settings, battery health, and usage. All of the devices are running iOS 14 without a SIM card inserted. In the test, the iPhone 11 Pro outlasted both ...

Apple Warns MagSafe Charger Can Leave Circular Imprints on Leather Cases

Friday October 23, 2020 3:23 pm PDT by
If you keep your iPhone in a leather case while charging with Apple's new MagSafe Charger, the case might show circular imprints from contact with the accessory, according to a new Apple support document published today. Apple's leather cases for the iPhone 12 and iPhone 12 Pro are not available until November 6, but a MacRumors reader has already shared a photo of a circular imprint on...