Code42, the company behind the popular cloud backup solution CrashPlan, today announced that it is sunsetting its CrashPlan for Home subscription options in the near future. Starting today, Code42 will no longer offer or renew CrashPlan for Home subscriptions.

In a video message, Code42 CEO Joe Payne said the company is ending its personal subscription options to focus solely on the business and organization market.


For existing Home customers, Code42 suggests they purchase a CrashPlan for Small Business plan or switch over to Carbonite, another backup service.

Customers who choose to use CrashPlan for Small Business can transfer their data within minutes. A Small Business plan is priced at $10 per month per device for unlimited upload space, but current CrashPlan for Home subscribers can get a 75 percent discount for the next 12 months. Code42 is allowing users to migrate cloud backups that are 5TB or smaller.

crashplanoptions
Customers who choose Carbonite can get 50 percent off of select Carbonite plans. Carbonite pricing starts at $60 per year for unlimited storage on a single device.

Current CrashPlan for Home subscribers can continue using CrashPlan until their subscriptions expire, but once that happens, they will need to choose a new backup solution. CrashPlan subscriptions are non-refundable, so customers will want to wait for their subscriptions to end before transferring to a new plan or service.

Code42 is earmarking October 22, 2018 as the end-of-support date for CrashPlan Home, with the company planning to honor all subscriptions until that date. Subscribers who have subscriptions that extend beyond October 22, 2018 will see their accounts upgraded to a CrashPlan for Small Business account with Code42 promising to send along additional information on the upgrade process before the service is discontinued.

Top Rated Comments

jhfenton Avatar
53 months ago
My CrashPlan subscription is good through March 31, 2018, so I have a few months to figure out where to move my 9TB of data. (We have a 1G fiber connection, so backing it all up to a new source shouldn't take more than a few days to a few weeks, depending on the service's upload speed.)

I have to think this spells the death knell for CrashPlan, though. They say they're doing it to focus on enterprise customers, but what enterprise would trust CrashPlan after they exit the consumer market in such an inglorious fashion.

They could have doubled the pricing or achieved the same thing through tiered pricing, and I would have stayed put out of inertia (and the knowledge that I'm backing up a ton of data). But they chose to quit. Once a quitter, always a quitter.
Score: 10 Votes (Like | Disagree)
belvdr Avatar
53 months ago
I use real hard drives (private/always available) and a fire proof safe. Got Carbon Copy Cloner? :cool:
Depends on the safe. I am a former firefighter and saw many safes that couldn't protect the contents because the fire burned for so long.
Score: 6 Votes (Like | Disagree)
Trebuin Avatar
53 months ago
I do the same, but I also use an offsite backup. Offsite backups are crucial.
The day I realized I had a problem with on site backups: seeing houses in my neighborhood float away during a flood
Score: 6 Votes (Like | Disagree)
bwintx Avatar
53 months ago
OK, so anyone have recommendations for a replacement? Given they just dropped service on me I'm not going to give my business to their other offerings. I don't know anything about carbonite, are they a good service? I'd like a solution where I alone control the encryption key, preferably has support for Linux or even dedicated apps for NAS devices, version control, and preferably unlimited space. Anyone have ideas?
I chose a combination of Arq software and Backblaze's B2 service, based on the following extremely informative MacRumors thread:
https://forums.macrumors.com/threads/arq.2017935/
Score: 3 Votes (Like | Disagree)
netnothing Avatar
53 months ago
Yes they did auto update which was nice. The main niggle with the business services is that they’ve dropped the computer-to-computer backup option. Gutted.
Thanks for the info. I didn't use the computer-to-computer option.

Do you know if they have an iOS app for Crashplan for Small Business? When I started the upgrade, it initially had both my iPad and iPhone listed - because I have the Crashplan app on both to be able to get a file if needed. What's weird is in their calculator, they wanted to include those in the future pricing?!? Not sure why since they don't backup data?
[doublepost=1503423944][/doublepost]
My CrashPlan subscription is good through March 31, 2018, so I have a few months to figure out where to move my 9TB of data. (We have a 1G fiber connection, so backing it all up to a new source shouldn't take more than a few days to a few weeks, depending on the service's upload speed.)

I have to think this spells the death knell for CrashPlan, though. They say they're doing it to focus on enterprise customers, but what enterprise would trust CrashPlan after they exit the consumer market in such an inglorious fashion.

They could have doubled the pricing or achieved the same thing through tiered pricing, and I would have stayed put out of inertia (and the knowledge that I'm backing up a ton of data). But they chose to quit. Once a quitter, always a quitter.
Isn't that what they kind of did - double the pricing? For everything except the family plans - you are going from $60/yr to $120/yr in the Small Business option.

And they are giving you that Small Biz plan for the remainder of your current term - and then giving you 12 months after that for $2.50 per month.

Seems to me, with a single backup, that's a decent deal for now (to not have to re-upload everything again).
Score: 3 Votes (Like | Disagree)
Pipper99 Avatar
53 months ago
OK, so anyone have recommendations for a replacement? Given they just dropped service on me I'm not going to give my business to their other offerings. I don't know anything about carbonite, are they a good service? I'd like a solution where I alone control the encryption key, preferably has support for Linux or even dedicated apps for NAS devices, version control, and preferably unlimited space. Anyone have ideas?
Backblaze has worked very well for me. A number Mac tech podcasts have been recommending it like ATP and Gruber's podcast.
Score: 3 Votes (Like | Disagree)

Top Stories

m1x mac mini screen feature

High-End 'M1X' Mac Mini With New Design and Additional Ports Expected to Launch in the 'Next Several Months'

Sunday August 22, 2021 5:59 am PDT by
Apple can be expected to launch an updated high-end Mac mini with a new design and a faster "M1X" Apple silicon processor in the "next several months," Bloomberg's Mark Gurman reports. In the latest publication of his Power On newsletter, Gurman writes that a new high-end Mac mini, which has previously been reported to feature a new design with additional ports, can be expected to replace...
mac scanner permission error

Apple Says Fix Planned for 'You Do Not Have Permission to Open the Application' Error When Using a Scanner on Mac

Saturday August 14, 2021 6:15 am PDT by
In a newly published support document on its website, Apple has acknowledged an error that some users may receive when they try to use a scanner with a Mac in the Image Capture app, Preview app, or the Printers & Scanners section of System Preferences. A screenshot of the error message from the HP Support Community When attempting to use a scanner with a Mac, Apple said users might get an...
macbookpro13large

macOS Big Sur Update Bricking Some Older MacBook Pro Models

Sunday November 15, 2020 5:33 am PST by
A large number of late 2013 and mid 2014 13-inch MacBook Pro owners are reporting that the macOS Big Sur update is bricking their machines. A MacRumors forum thread contains a significant number of users reporting the issue, and similar problems are being reported across Reddit and the Apple Support Communities, suggesting the problem is widespread. Users are reporting that during the...
original iphone

Phil Schiller Says iPhone Was 'Earth-Shattering' Ten Years Ago and Remains 'Unmatched' Today

Monday January 9, 2017 7:15 am PST by
To commemorate the tenth anniversary of the iPhone, Apple marketing chief Phil Schiller sat down with tech journalist Steven Levy for a wide-ranging interview about the smartphone's past, present, and future. The report first reflects upon the iPhone's lack of support for third-party apps in its first year. The argument inside Apple was split between whether the iPhone should be a closed...
m1 imac orange

New iMac Tidbits: Headphone Jack on Side, Ethernet Port on Power Adapter, Spatial Audio and WiFi 6 Support, No SD Card Slot

Wednesday April 21, 2021 6:38 am PDT by
Apple yesterday announced a completely redesigned 24-inch iMac with the M1 Apple silicon chip. The new iMac, the first major redesign of the Mac desktop computer since 2012, has several changes compared to the previous generation. In the aftermath of the event, a few new features and tidbits may have slipped under the radar, so we’ve compiled this list of some of the less-talked-about...
omg lightning cable comparison

Security Researcher Develops Lightning Cable With Hidden Chip to Steal Passwords

Thursday September 2, 2021 6:59 am PDT by
A normal-looking Lightning cable that can used to steal data like passwords and send it to a hacker has been developed, Vice reports. The "OMG Cable" compared to Apple's Lightning to USB cable. The "OMG Cable" works exactly like a normal Lightning to USB cable and can log keystrokes from connected Mac keyboards, iPads, and iPhones, and then send this data to a bad actor who could be over a...
Top Stories 75 Thumbnail

Top Stories: Last-Minute iPhone 13 Rumors, Apple Announces App Store Changes, and More

Saturday September 4, 2021 6:00 am PDT by
The finish line is in sight! Apple's annual iPhone event is likely just a week or so away and all eyes will be on the company as it unveils the next version of its most popular product line. With any luck, we'll also see the next-generation Apple Watch and perhaps even some new AirPods. Other news this week saw Apple making some more changes to its App Store policies in response to a...
General YouTube Feature 1

YouTube Premium and Music Surpass 50 Million Subscribers

Friday September 3, 2021 2:19 am PDT by
YouTube says it has passed 50 million subscribers for its Premium and Music subscriptions, making it the "fastest growing music subscription" service in the world, according to YouTube's global head of music, Lyor Cohen. YouTube says that it has more than 50 million paying subscribers collectively across YouTube Premium and YouTube Music. The Google-owned service says it attributes this...
iPhone 13 Dummy Thumbnail 2

Full iPhone 13 Feature Breakdown: Everything Rumors Say We Can Expect

Tuesday August 31, 2021 7:50 am PDT by
With the launch of Apple's iPhone 13 lineup believed to be just a few weeks away, we have compiled all of the coherent rumors from our coverage over the past year to build a full picture of the features and upgrades coming to the company's new smartphones. For clarity, only explicit improvements, upgrades, and new features compared to the iPhone 12 lineup are listed. It is worth noting that...
apple wallet drivers license

Apple Announces First U.S. States That Will Let You Add Your Driver's License to Your iPhone

Wednesday September 1, 2021 6:15 am PDT by
Apple today announced the first U.S. states that will be rolling out the ability for residents to add their driver's license or state ID to the Wallet app on the iPhone and Apple Watch. Arizona and Georgia will be the first states to support the feature, with Connecticut, Iowa, Kentucky, Maryland, Oklahoma, and Utah to follow, according to Apple. Apple said select TSA security checkpoints in ...