iOS 11 Requires Developers to Use Apple's New In-App Ratings API, Lets Users Turn Them Off Completely

by

Earlier this year, Apple announced a few App Store review policy changes, which included the reveal of an official API for in-app review and rating requests that developers had the option to put in their apps beginning with iOS 10.3 and macOS Sierra 10.12.4. Additionally, Apple limited how often app developers can push out such prompts to just three times each year.

Today, 9to5Mac spotted a new section in the App Store Review Guidelines, pointing towards the launch of the new policy changes coming to iOS 11 and macOS High Sierra this fall. Specifically, in section 1.1.7 of the App Store Review guidelines, Apple states that it will "disallow custom review prompts" in all apps on the App Store.

Image via 9to5Mac

The update also allows developers to respond to customer reviews for the first time.

1.1.7 App Store Reviews:
- App Store customer reviews can be an integral part of the app experience, so you should treat customers with respect when responding to their comments. Keep your responses targeted to the user’s comments and do not include personal information, spam, or marketing in your response.
- Use the provided API to prompt users to review your app; this functionality allows customers to provide an App Store rating and review without the inconvenience of leaving your app, and we will disallow custom review prompts.

The new user interface includes the App Store's traditional 5-star rating system in a pop-up box, allowing users to enter their opinion of the app without needing to leave it and visit the App Store to submit a review, as was previously the case. In addition to Apple limiting these pop-up boxes to only appear three times per year, if a user actually submits a review for the app, the developer can never request an in-app pop-up review from that user again.

The new App Store in iOS 11

Adding to the strain on in-app review prompts, users can now also turn off these requests completely with a new "In-App Ratings & Reviews" toggle found in the iTunes and App Store section of Settings on iOS 11.

When the updates take full effect, it means that developers won't be able to ask a user for another review of an app after the same user submits a rating using Apple's in-app prompt, even if the app has recently received a huge update. On the plus side, star ratings can now carry over across updates -- if the developer chooses -- so that the App Store rating system is a true overall aggregate of an app and not just user opinions on the app's current iteration.

Top Rated Comments

(View all)
Avatar
43 months ago
All sounds like good news to me.
Score: 14 Votes (Like | Disagree)
Avatar
43 months ago
Thank god! Those have been such a pain.
Score: 8 Votes (Like | Disagree)
Avatar
43 months ago
Tinder is one of those apps which keeps asking me to give it a positive review. I just want to swipe through all the girls without being disturbed..
Score: 7 Votes (Like | Disagree)
Avatar
43 months ago
This is why I love Apple.
Score: 5 Votes (Like | Disagree)
Avatar
43 months ago

Tinder is one of those apps which keeps asking me to give it a positive review. I just want to swipe through all the girls without being disturbed..

Okay I'm glad someone else brought this up so I don't have to.
Score: 5 Votes (Like | Disagree)
Avatar
43 months ago
I liked the separation of reviews by major upgrade. That made it easy to see if a developer somehow messed up the app. One app I used a lot got a complete UI overhaul which ruined the previous workflow and resulted in a lot of 1 star reviews. The author brought back the old UI and the 1 stars went back to five since it was a great app once the poorly thought out UI change was rescinded.

The new system means:

1. Apps with lots of reviews that undergo significant changes that users don't like will still have nearly 5 stars simply from sheer numbers; unless Apple weights newer reviews more heavily.

2. Developers of new apps, who fix serious problems with an update will still be poorly rated due to a previous version.

Given that people most likely simply look at stars when deciding at what apps to look closer this skews what they see.
Score: 2 Votes (Like | Disagree)

Top Stories

iOS 14 Widgets Offer iPhone Users Creative Home Screen Ideas

Sunday September 20, 2020 8:43 pm PDT by
In iOS 14, Apple introduced ‌the concept of Home Screen‌ widgets, which provide information from apps at a glance. Widgets can be pinned to the Home Screen in various spots and sizes, allowing for many different layouts. Despite the relative lack of 3rd party widgets at launch, iOS users around the...

iPhone 12 Lineup Rumored to Be Named 'iPhone 12 mini,' 'iPhone 12,' 'iPhone 12 Pro,' and 'iPhone 12 Pro Max'

Monday September 21, 2020 5:24 am PDT by
Leaker known as "L0vetodream" has today shared the alleged naming for the upcoming iPhone 12 lineup on Twitter. The tweet proposes that the upcoming iPhone 12 models will be titled "iPhone 12 mini," "iPhone 12," "iPhone 12 Pro," and "iPhone 12 Pro Max." The names likely correspond to the three expected sizes of iPhone 12, with the 5.4-inch model being the iPhone 12 mini, the 6.7-inch model ...

Hands-On With the New Apple Watch Series 6 and Apple Watch SE

Friday September 18, 2020 1:19 pm PDT by
Today's the official launch date for the Apple Watch Series 6 and the Apple Watch SE, both of which Apple announced on Tuesday. We picked up a couple of the new models and thought we'd give them a quick look for MacRumors readers thinking of ordering a new watch. Apple Watch Series 6 & Apple Watch SE Hands-On! When it comes to design, both the $399 Series 6 and the $279 SE look just like...

iOS 14 Picture in Picture No Longer Working With YouTube's Mobile Website in Safari [Without Premium]

Friday September 18, 2020 12:21 pm PDT by
Apple in iOS 14 added Picture in Picture to the iPhone, a feature designed to let you watch a video in a small screen on your device while you continue to do other things on the phone. When Picture in Picture was working with YouTube The YouTube app doesn't support Picture in Picture, but up until yesterday there was a functional workaround that allowed videos from YouTube.com to be watched...

When Will the iPhone 12 Launch? Here's What We Know

Wednesday September 16, 2020 6:12 am PDT by
Yesterday's "Time Flies" Apple event saw the release of the Apple Watch Series 6, Apple Watch SE, iPad 8, and iPad Air 4, but no new iPhone models. Rumors before the event strongly alleged that it would not see the unveiling of new iPhones, with many reports pointing to an October launch. The lack of new iPhone models yesterday seems to confirm that the iPhone 12 lineup will not appear...

Here's How You Can Download iOS 14 and iPadOS 14 Around the World [It's Out]

Wednesday September 16, 2020 2:36 am PDT by
Apple's official public release of iOS 14 and iPadOS 14 dropped on Wednesday, September 16, just a day after the company released the Golden Master to third-party developers. Also set to be made available to the general public for the first time are watchOS 7 and tvOS 14. Getting Started With iOS 14 Video Click image to watch iOS 14 Getting Started While that's left a lot of developers...

AirPods Studio Rumored to Come With U1 Chip, Ultra-Wideband Said to Be Vital to Future Apple Ecosystem

Sunday September 20, 2020 6:17 am PDT by
Proven leaker known as "L0vetodream" has today shared a range of information about the ultra-wideband U1 chip in Apple's upcoming AirTags item trackers and AirPods Studio headphones. The first of a series of tweets shared today simply stated that AirPods Studio will contain an ultra-wideband U1 chip. It seems likely that the U1 chip would be used in AirPods Studio to track the location of...

Kuo: Apple to Accelerate Adoption of Mini-LED Displays in iPad and Mac Notebook Lineups

Sunday September 20, 2020 10:00 pm PDT by
Increased competition among Apple's suppliers for mini-LED display chips will accelerate the company's adoption of the advanced technology in its iPad and MacBook lineups, according to a new research note from analyst Ming-Chi Kuo seen by MacRumors. Kuo says that while Epistar had been predicted to be the exclusive supplier of mini-LED chips for Apple products in 2021, Sanan Optoelectronics...

Top Stories: Apple Event Recap, Apple Watch Series 6, Redesigned iPad Air, and More

Saturday September 19, 2020 6:00 am PDT by
This week's news was obviously dominated by Apple's media event and the launch of iOS 14, but there was a lot to digest, so check out our summary below for the high-level view of the past week. With the exception of the massively redesigned iPad Air, all of the new hardware introduced this week is starting to appear on store shelves and on customers' doorsteps, while all of the new software...

Apple Updates AirPods 2 and AirPods Pro Firmware to Version 3A283

Monday September 14, 2020 11:24 am PDT by
Apple today released new 3A283 firmware updates for the second-generation AirPods and the AirPods Pro. The second-generation AirPods are being updated from the 2D15 firmware they were previously running, while the AirPods Pros are being updated from the 2D27 firmware they had installed previously. Apple does not provide details on what's included in refreshed firmware so we don't know what's ...