Apple's Beats brand in April unveiled the Powerbeats Pro, a redesigned wire-free version of its popular fitness-oriented Powerbeats earbuds.
Apple May Replace Your Broken Fourth-Gen iPad With an iPad Air 2 Where Necessary
Apple Stores and Apple Authorized Service Providers now have the option of replacing a customer's broken fourth-generation iPad with an iPad Air 2, according to an internal memo distributed by Apple last week.
An excerpt of the memo obtained by MacRumors:
Not every broken fourth-generation iPad will be replaced with an iPad Air 2. The decision will ultimately be decided on a case-by-case basis, likely depending upon availability of each tablet in the affected customer's region.
An excerpt of the memo obtained by MacRumors:
Starting March 30, iPad 4th generation whole unit repairs may be substituted to iPad Air 2 models. Apple's repair and order management tool will indicate for each repair if a substitution will take place. Please note the substitute part’s color and capacity to ensure the customer understands what their replacement iPad whole unit will be.The fourth-generation iPad was released in November 2012, so when a customer needs a replacement model, it's likely easier now for Apple to just give them a newer and more widely available iPad Air 2 in most cases.
Not every broken fourth-generation iPad will be replaced with an iPad Air 2. The decision will ultimately be decided on a case-by-case basis, likely depending upon availability of each tablet in the affected customer's region.
Related Roundup: iPad Air
Buyer's Guide: iPad Air (Buy Now)
[ 45 comments ]
Top Rated Comments
(View all)
30 months ago
so... do they also replace old accessories that may be useless due to a different form factor?
how do I continuously underestimate the forum's ability to find the negative in absolutely everything?
30 months ago
so... do they also replace old accessories that may be useless due to a different form factor?
Of course not, you should be grateful to have a new reason to buy new accessories.
30 months ago
how do I continuously underestimate the forum's ability to find the negative in absolutely everything?
Given that businesses buy these things, it's a real issue if you have things like kiosk stands, cash register mounts, a mount and certification for your Boeing 767... It can easily cost more than the actual device. This is why real enterprise hardware companies like Dell and HP guarantee parts availability for 5 years after last sale date.
30 months ago
Are any fourth gen iPads even still under warrantee??
Unlikely. So after paying for the repair, you don't really save all that much compared to just getting a refurbished iPad Air 2. Better than nothing, but I also can't imagine anyone wanting to pay that much to repair such an old device (a 4-year old device!) vs just spending the money on brand new device.It's really more for convenience to Apple than anything else.
30 months ago
Are any fourth gen iPads even still under warrantee??
I was wondering if I was missing something here too..... those are 4½ year old tablets.....
30 months ago
cue people intentionally breaking old iPads hoping to get a new one only to find out they just get a repair bill.
edit: as someone pointed out I used the wrong homophone.
edit: as someone pointed out I used the wrong homophone.
[ Read All Comments ]
Television maker LG says that updates will soon arrive that make HomeKit and AirPlay 2 available on supported TVs.
LG's Australian support account on Twitter responded to a customer query...
Alongside the launch of iOS 12.4, Apple today released new versions of iOS 9.3.6 and iOS 10.3.4 for older iPhones and iPads that aren't able to run iOS 12.4.
The iOS 9.3.6 update is...
Alongside the release of iOS 12.4 with its new data migration tools for iOS devices, Apple today released a new 12.4 software update designed for the HomePod.
The new HomePod software will be...
Apple today released macOS Mojave 10.14.6, the sixth update to the macOS Mojave operating system that first launched in September. macOS Mojave 10.14.6 comes over a month after the release of macOS...
Apple today released tvOS 12.4, the eighth update to the tvOS 12 operating system that runs on the fourth and fifth-generation Apple TV models. tvOS 12.4 comes more than a month after the release of...
Apple is reportedly in advanced talks with Taiwanese display manufacturers to use microLED displays in its products as soon as next year, according to a new report.
Citing sources with...
After a busy few weeks of news and rumors, things slowed down a little bit this week, but there were still some major stories worth highlighting. Those include our first hands-on look at dummy models...
For this week's giveaway, we've teamed up with Reolink to offer MacRumors readers a chance to win an Argus 2 wire-free rechargeable home camera and a solar panel for charging it up outdoors.
...
