Apple's Beats brand in April unveiled the Powerbeats Pro, a redesigned wire-free version of its popular fitness-oriented Powerbeats earbuds.
Verizon iPhone 7 Users Afflicted With LTE Connectivity Problems
A growing number of Verizon subscribers are complaining about a serious issue that causes them to regularly lose LTE connectivity on their iPhone 7 and iPhone 7 Plus devices, suggesting a major bug that needs to be resolved by either Apple or Verizon.
There are dozens of complaints from Verizon customers who have purchased either an iPhone 7 or an iPhone 7 Plus on the MacRumors forums, Reddit, and the Apple Support Communities.
Phones from other carriers may also be experiencing the same problem, as there are also complaints from some AT&T subscribers. The problem appears to be limited to Apple's newest devices, with those who have earlier iPhones not reporting connectivity issues. As described by Reddit user Kangalex:
There appears to be no clear fix for the issue, and customers have been complaining of being routed between Apple and Verizon with neither company offering a solution. Restarts, sim swapping, turning off HD voice, and putting the iPhone in Airplane Mode appear to resolve the issue temporarily, but it returns. Apple and Verizon have swapped out devices for some affected customers, but their new devices have the same problem.
Customers who are experiencing the issue say that the problem is exacerbated by switching between towers, as one might do when traveling in a moving car, and that it is not fixed in iOS 10.0.2 or in the iOS 10.1 beta.
One customer was told it was an Apple software issue, and according to several others, Verizon is aware of the problem and is working with Apple on a fix.
Update: While Verizon users have generated the highest number of complaints about this issue, customers on other carriers around the world have also experienced it.
There are dozens of complaints from Verizon customers who have purchased either an iPhone 7 or an iPhone 7 Plus on the MacRumors forums, Reddit, and the Apple Support Communities.
Phones from other carriers may also be experiencing the same problem, as there are also complaints from some AT&T subscribers. The problem appears to be limited to Apple's newest devices, with those who have earlier iPhones not reporting connectivity issues. As described by Reddit user Kangalex:
wow same exact issue. i have noticed that when my phone is out of wifi range, it will never automatically connect to LTE but rather get stuck at 3G until I put into airplane mode to reset the network connection. its really annoying and verizon swapped out the sim for me but mentioned that if this issue keeps happening they will replace the device for me. was starting to think that it was my phone that was defective but looks like a software issue =\Affected customers are seeing their LTE connectivity cut out at regular intervals, leaving them stuck with 3G/1X speeds or no signal at all. This can cause calls to disconnect when VoLTE is in use in addition to interrupting data usage. Turning off VoLTE can avoid dropped calls, but it does not address the underlying problem.
There appears to be no clear fix for the issue, and customers have been complaining of being routed between Apple and Verizon with neither company offering a solution. Restarts, sim swapping, turning off HD voice, and putting the iPhone in Airplane Mode appear to resolve the issue temporarily, but it returns. Apple and Verizon have swapped out devices for some affected customers, but their new devices have the same problem.
Customers who are experiencing the issue say that the problem is exacerbated by switching between towers, as one might do when traveling in a moving car, and that it is not fixed in iOS 10.0.2 or in the iOS 10.1 beta.
One customer was told it was an Apple software issue, and according to several others, Verizon is aware of the problem and is working with Apple on a fix.
Update: While Verizon users have generated the highest number of complaints about this issue, customers on other carriers around the world have also experienced it.
Related Roundup: iPhone 7
Tag: Verizon
[ 325 comments ]
Top Rated Comments
(View all)
37 months ago
So there are now serious issues in BT connection, LTE connectivity, hissing sound, Lightning EarPods connection and control timeouts, Airplane mode toggle and what else?
37 months ago
Has anyone just noticed crappier service in general with the 7? I have a 128gb jet black on AT&T. Places I have had service or just barely had it I don't anymore.
"You're holding it wrong." :apple:
37 months ago
Apple Being Courageous: We've eliminated the over 139-year-old ability to make live voice phone calls. Think about it. The first phone call was made back on March 10, 1876 by Alexander Graham Bell to his assistant Mr. Watson. Voice calls haven't changed much. You still hear the analog voice of the person you're communicating with. So, we've introduced a new innovative way to communicate? iMessages 2.0! we've done away with voice entirely and have gone with digital bubbles, smily faces, emoticons galore. It's the best way to communicate, ever.
37 months ago
Man, am I glad I purchased the GSM T-Mobile version. I could have picked the Verizon model and used it on T-Mobile, but I feared something like this.
37 months ago
A senior adviser from AppleCare randomly reached out to me today because I posted something about this on the Apple Support Community. I hadn't contacted them at all. At least they are looking into it.
37 months ago
People complain about the ugly bands on back of the phone. Bands are gone and what suffers is poor wireless connections.
[ Read All Comments ]
Tennessee State University last week launched the HBCU C2 Presidential Academy, a new initiative that's designed to expose students of color to coding and app development, reports The...
Apple has asked the Trump administration to exclude components for the new Mac Pro and various accessories like the Magic Mouse and Magic Trackpad from being subject to a 25 percent tariff on Chinese...
Apple Maps vehicles will begin surveying Germany next week, through mid-September, according to the Frankfurter Allgemeine.
The data collected, such as road details, signage, and landmarks,...
Since its introduction with iOS 7, AirDrop has become the favored means for iPhone and iPad users to instantly share photos, videos, documents, and more to nearby Apple devices over Wi-Fi and...
Twelve South today launched a new product called the "StayGo," which is a portable hub that connects to USB-C MacBooks and MacBook Pros.
Note: MacRumors is an affiliate partner with...
The team behind Pixelmator Pro today released a major update for the photo editing app, introducing useful new capabilities that make it easier than ever to edit your photos.
There's now a...
Television maker LG says that updates will soon arrive that make HomeKit and AirPlay 2 available on supported TVs.
LG's Australian support account on Twitter responded to a customer query...
Alongside the launch of iOS 12.4, Apple today released new versions of iOS 9.3.6 and iOS 10.3.4 for older iPhones and iPads that aren't able to run iOS 12.4.
The iOS 9.3.6 update is...
