Apple's New Flagship Union Square Store in San Francisco Opens Saturday

In a memo shared with Apple Stores and Apple Authorized Service Providers this week, and later obtained by MacRumors, Apple provided technicians with guidance on how to diagnose and address the iPhone Duo's inner display cracking issue. If a customer reports the issue, Apple advised technicians to inspect the iPhone Duo and repair or replace it in accordance with their standard procedures....

Bloomberg's Mark Gurman today reported that Apple is facing a growing problem where some people will buy iPhones or other products and either remove accessories from the box, open up the device and remove components, and/or remove the entire device, and then attempt to return the box hoping that the employee will not notice. When a customer seeks to return an iPhone, he said that Apple's...

The option to reserve an iPhone Duo for Apple Store pickup resumed in the U.S. and Canada between 5:10 a.m. and 5:15 a.m. Pacific Time today, but inventory is extremely limited, with most stores having no pickup slots available today. To search for iPhone Duo availability at your local Apple Stores: head to the iPhone Duo order page, select your desired color and storage and so forth,...