Apple Extends MacBook Pro Repair Extension Program for Video Issues Until December 31, 2016

Apple has extended its MacBook Pro Repair Extension Program for Video Issues until December 31, 2016, or four years from its original date of sale, according to a recently updated support document on its website. The program was previously set to expire next week, on February 27, 2016, or three years from the original date of sale.

macbook_pro_2011_graphics_issue
Apple launched the repair program exactly one year ago today to address select 15-inch and 17-inch MacBook Pro models, sold between February 2011 and February 2013, that have problems with distorted video, no video, or unexpected system restarts. Customers can look up their MacBook Pro model using Apple's "Check Coverage" online tool.

Apple or an Apple Authorized Service Provider will continue to repair affected MacBook Pro models at no charge, and customers who already paid for an authorized repair can contact Apple to arrange reimbursement. Customers can bring their MacBook Pro to an Apple Store or AASP, or mail the notebook to a local Apple Repair Center.

MacBook Pro video issues impacted a significant number of customers, prompting a class-action lawsuit against against Apple and an online petition with over 40,000 signatures. Affected MacBook Pro models often have visual banding or malfunctions on the screen, particularly when users are watching HD videos or using CPU-intensive software like the Adobe Creative Suite or Final Cut Pro.

The issues stem from defective Nvidia and AMD GPUs that do not function correctly because of lead-free soldering that causes short circuiting and other problems, according to legal documents. Apple has since launched a similar repair program for late 2013 Mac Pro video issues, which are also related to AMD GPUs. The symptoms are nearly identical, including distorted video and system instability.

Related Roundup: MacBook Pro 16"

Top Rated Comments

swaterhouse Avatar
67 months ago
Sadden to read Apple still won't acknowledge this problem started in MacBookPro Mid-2010 and fix those.
Score: 15 Votes (Like | Disagree)
logicstudiouser Avatar
67 months ago
That is great and all, but if the parts haven't been fixed, it is replacing one faulty part with another.
Score: 13 Votes (Like | Disagree)
576316 Avatar
67 months ago
Had my logic board and top clamshell replaced completely for free under this program. Over £700 worth of repairs! Good guy Apple.
Score: 5 Votes (Like | Disagree)
aardwolf Avatar
67 months ago
I filled out the "Coverage Form", and it just told me that my warranty had expired. It didn't tell me if my item was affected.
Score: 4 Votes (Like | Disagree)
keyzone72 Avatar
67 months ago
Wow. QA over at Apple has really gone down hill. It seems like every week there's a story regarding faulty hardware or malfunctioning software. I don't ever remember it being this bad.
Score: 4 Votes (Like | Disagree)
T-Will Avatar
67 months ago
Sadden to read Apple still won't acknowledge this problem started in MacBookPro Mid-2010 and fix those.
My 2010 MacBook Pro is affected too. Has anyone tried to get Apple to fix their 2010 under this warranty program?
Score: 4 Votes (Like | Disagree)

Top Stories

samsung experience 1

Samsung's 'iTest' Lets You Try a Galaxy Device on Your iPhone

Thursday April 8, 2021 12:42 pm PDT by
Samsung has launched "iTest," an interactive website experience that's designed to allow iPhone users to test out Android on a Galaxy device, or "sample the other side," as Samsung puts it. Subscribe to the MacRumors YouTube channel for more videos. The iTest website is being advertised in New Zealand, according to a MacRumors reader who came across the feature. Visiting the iTest website on...
pixel watch prosser leak

Google Pixel Watch Allegedly Leaks with Circular Design, Rumored to Launch in October

Monday April 12, 2021 2:49 am PDT by
Renders of Google's first smartwatch, codenamed "Rohan," have been shared by Jon Prosser, showing that Google plans to adopt a circular design for its flagship wearable watch. Prosser shared the renders in an episode of his YouTube show "Front Page Tech," in which he claims they were made based on marketing material he had seen from a source within Google. The renders show that the Pixel...
AppleTV and HomePod Feature

Bloomberg: Apple Working on New Apple TV With Integrated HomePod Speaker and FaceTime Camera

Monday April 12, 2021 3:32 am PDT by
Apple is working on a combined Apple TV with HomePod speaker that has a camera for video calls through a connected television set, according to Bloomberg's Mark Gurman. From the report: The company is working on a product that would combine an Apple TV set-top box with a HomePod speaker and include a camera for video conferencing through a connected TV and other smart-home functions,...
nba tracking prompt orange

Two-Thirds of iPhone Users Expected to Block Ad Tracking

Friday April 9, 2021 7:19 am PDT by
As many as 68 percent of iPhone users are expected to deny advertisers permission to track them thanks to Apple's App Tracking Transparency feature, in what is beginning to look like a significant blow to the advertising industry (via AdWeek). With the launch of iOS 14.5, apps will have to receive explicit user permission before accessing an iPhone's advertising identifier or IDFA, which is...
fake airpods 3

Counterfeit 'AirPods 3' Hit the Market Prior to Official Announcement

Friday April 9, 2021 2:45 am PDT by
Apple is expected to launch the third iteration of AirPods in the third quarter of this year. Rumors and reports suggest the new AirPods will feature an updated design more in line with the AirPods Pro, but lacking in "Pro" features such as active noise cancellation. Despite AirPods 3 not yet being officially announced by Apple, counterfeit products of the unreleased earbuds have already hit ...
Top Stories 56 Feature

Top Stories: 'Find My' Expansion, iPhone 13 Pro Mockup, Largest-Ever iMac?

Saturday April 10, 2021 6:00 am PDT by
Apple's AirTags may still be nowhere to be seen nearly two years after signs of them were first discovered, but Apple this week launched its Find My network accessory program that will let third-party devices integrate with the Find My app on Apple's platforms to make it easy to keep track of your items. This week also saw fresh rumors about the upcoming "iPhone 13" and new iMacs, while...
ehric

iPhone 12 Mini Missing From Top 5 Best Selling Smartphone List of January 2021

Friday April 9, 2021 4:58 am PDT by
According to market data compiled by Counterpoint Research, Apple's smallest iPhone since the 2016 iPhone SE, the iPhone 12 mini, struggled to obtain a spot in the top five list of best-selling smartphones in January of this year. According to the market data, the iPhone 12 mini came in eighth place for the best-selling smartphone worldwide in the first month of the year. However, the iPhone ...
sonny 2021 ipad mini pro dummies

Leaked Dummy Units Show iPad Mini 6 With Thick Bezels and Home Button, New iPad Pro Models

Thursday April 8, 2021 2:11 am PDT by
Rumors suggest Apple will release refreshed versions of the iPad mini and iPad Pro models in the first half of this year, potentially as soon as this month, and a new leak today has provided us with a possible preview of what to expect in terms of the devices' overall design and camera prospects. Tech leaker and Apple blogger Sonny Dickson this morning shared images on Twitter showing dummy ...
Google maps feaure green

Google Maps App for iOS Finally Updated After Four Months

Monday April 12, 2021 10:03 am PDT by
Following the completed rollout of App Privacy labels for its App Store apps, Google today updated the Google Maps app for the first time in four months. Apple in December began requiring all new app submissions and app updates to include App Privacy labels, detailing the data that is collected by the app so consumers know what they're sharing. Google didn't begin implementing App Privacy ...
epic iap feature 3

Tim Cook Says App Store Would Become a 'Flea Market' if Third-Party Payment Systems Were Allowed

Monday April 12, 2021 9:41 am PDT by
In a recent interview with the Toronto Star, Apple CEO Tim Cook spoke about a wide variety of topics, ranging from App Tracking Transparency to Apple's ongoing legal battle over App Store policies with Fortnite creator Epic Games. Notably, Cook said that Epic Games' desire for Apple to let developers offer their own payment systems in apps "would make the App Store a flea market":At the...