Apple 'Investigating' iPad Pros Unresponsive After Charging, Recommends Restart as Interim Fix
Shortly after the launch of the iPad Pro, buyers began complaining about an issue that caused the iPad Pro to become unresponsive after charging, requiring a hard restart to restore functionality.
Apple has now responded to those complaints with a support document letting customers know it's looking into the problem and recommending the aforementioned hard restart as an interim fix.
To get back to using your iPad Pro, force restart it by pressing and holding both the Sleep/Wake and Home buttons for at least ten seconds, until you see the Apple logo.
Apple is aware of this issue and is investigating.
After being charged, affected iPad Pros appear to be completely frozen, unresponsive to touch and other interactions. The screen remains dark until a reset is performed. The issue appears to be quite widespread, with complaints on the Apple Support Communities, the MacRumors forums, and reddit.
Both 32 and 128GB (Wi-Fi and LTE) iPad Pro models on iOS 9.1 have been affected, and it is not clear if the problem is related to hardware or software. Software is a strong possibility, as iPhone 6s and 6s Plus users started seeing a similar issue with their smartphones randomly powering off and becoming unresponsive last month.
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Top Rated Comments
Enough of this non-stop Apple hating already. Some of you just wait for any article to throw in any irrelevant blind criticism you can think of.
1. Are they now diversifying into too many products and are unable to sustain the high levels of quality we used to know?
2. Are peoples expectations not partly to blame due to the general public wanting to see not only significant yearly updates but the constant need to have innovative products?
3. Technology is moving at a far more rapid pace than it has ever done with no signs of slowing down, all technology companies are struggling to meet peoples expectations.
My opinion is technology cannot continue at its current rate and at some point will need to slow down to give people breathing space. It will continue to thrive, progress and develop as it should but the pace needs to slow down.