Some iPad Pros Unresponsive After Charging, Requiring Hard Restart

A growing number of users on the Apple Support Communities, MacRumors discussion forums and social media have reported issues with the iPad Pro becoming unresponsive after being charged for a lengthy amount of time, forcing affected users to perform a hard restart to turn the device back on.

iPad-Pro-Charging
MacRumors forum member "BizzaroClark" claims that, on multiple occasions, his iPad Pro has "appeared frozen" and "will not wake" after being charged. After hard resetting the iPad Pro, he said the device has 100% battery life. Dozens of users have shared similar experiences over the past five days.

At least twice I have left my iPad Pro plugged in, once over night, and once during work. When I returned to my iPad it appeared frozen. Black screen, screen will not wake. I had to do a hard reset twice to get the thing to work again. After the hard reset the battery was 100%.

Apple blog Mac Kung Fu pointed us towards Apple Support Communities and Reddit topics about the issue with nearly 5,000 views and 200 comments combined, indicating the problem is rather widespread. iPad Pro user "darkfire.shadows" shared his experience in the Apple Support Communities:

At night it was down to 40% so I charged it and went to bed. When I woke up it was "dead". It wouldn't wake up. I needed to perform a hard reset to get it to come to life. Worked on it for a couple of hours and had to run an errand. Plugged it back in as I was going to need a full charge later that day. Came back to it, same thing. Dead.

MacRumors confirmed the issue has affected one of our iPad Pros since last Wednesday.

The issue has affected both 32GB and 128GB iPad Pros on iOS 9.1, including Wi-Fi and LTE models. It remains unclear if the problem is rooted in hardware or software, but some users speculate that restoring from an iCloud backup during setup may be contributing to the freezing issues.

Apple's support team has provided customers with mixed solutions, ranging from restoring the iPad to factory settings using iTunes to force restarting the device by holding down the Sleep/Wake and Home buttons simultaneously for at least ten seconds, until an Apple logo appears on the screen.

Last month, we reported that some iPhone 6s, iPhone 6s Plus and iPhone 6 users have experienced similar issues with their smartphones randomly powering off, even when left unattended and with sufficient battery power, indicating this could be a broader iOS 9 issue. Apple has not officially commented on the matter.

Related Roundup: iPad Pro
Buyer's Guide: iPad Pro (Caution)

Popular Stories

iPhone 17 Air Pastel Feature

iPhone 17 Air Battery Capacity and Weight Allegedly Revealed

Monday May 19, 2025 2:22 am PDT by
Apple is expected to launch an all-new ultra-thin iPhone 17 Air later this year, and while there have been plenty of rumors about the camera's overall design and thinness, we haven't heard any details about the device's weight and battery capacity until now. According to the leaker going by the account name "yeux1122" on the Korean-langauge Naver blog, the 6.6-inch iPhone 17 Air has a weight ...
Apple CarPlay Ultra instrument cluster themes 01

Apple's CarPlay Ultra Is Here – Does Your iPhone Support It?

Thursday May 15, 2025 5:17 am PDT by
Apple's recently announced CarPlay Ultra promises a deeply integrated in-car experience, but not all iPhone users will be able to take advantage of the new feature. According to Apple's press release, CarPlay Ultra requires an iPhone 12 or later running iOS 18.5 or later. This means if you're using an iPhone 11, iPhone XR, or any older model, you'll need to upgrade your device to access...
Apple CarPlay Ultra instrument cluster themes 01

Apple's 'CarPlay Ultra' Experience Now Available

Thursday May 15, 2025 5:07 am PDT by
Apple today announced that its next-generation CarPlay experience, now dubbed "CarPlay Ultra" begins rolling out today, starting with Aston Martin vehicles. Subscribe to the MacRumors YouTube channel for more videos. CarPlay Ultra is now available with new Aston Martin vehicle orders in the U.S. and Canada. It will also be available for existing models that feature the brand's next-generation ...
Apple Glass

Apple Smart Glasses: Everything We Know So Far

Wednesday May 21, 2025 8:21 am PDT by
Google made waves yesterday by showcasing a set of lightweight smart glasses featuring deep Gemini integration and an optional in-lens display. The demo has reignited interest in Apple's own smart glasses project, which has been the subject of rumors for nearly a decade. Here's a recap of where things stand. Current Development Status Apple is actively working on new chips specifically...
WWDC 2025 Banner

Apple Announces WWDC 2025 Schedule, Including Keynote Time

Tuesday May 20, 2025 8:13 am PDT by
Apple today announced a more detailed schedule for its annual developers conference WWDC, which runs from June 9 through June 13. The schedule confirms that Apple's keynote will begin on Monday, June 9 at 10 a.m. Pacific Time, with a live stream to be available on Apple.com, in the Apple TV app, and on YouTube. During the keynote, Apple is expected to announce iOS 19, iPadOS 19, macOS 16,...
macOS 16 visionOS Inspired Feature 1

macOS 16: Everything We Know So Far

Tuesday May 20, 2025 7:31 am PDT by
The Worldwide Developers Conference (WWDC), Apple's annual developer and software-oriented event, is less than three weeks away. We haven't heard a great deal about macOS 16 ahead of its announcement this year, so we could be in for some major surprises when June 9 rolls around. Here's what we know so far about the next major update to Apple's Mac operating system. macOS 16 Name? Every year ...
Apple Intelligence General Feature

Report: Apple's Next-Gen Version of Siri Is 'On Par' With ChatGPT

Monday May 19, 2025 9:00 am PDT by
Apple has big plans to improve Siri over the next few years, Bloomberg's Mark Gurman and Drake Bennett report. Some Apple executives are now reportedly pushing to turn Siri into a true ChatGPT competitor. A next-generation, chatbot version of Siri has reportedly made significant progress during testing over the past six months; some executives allegedly now see it as "on par" with recent...

Top Rated Comments

jackth29 Avatar
124 months ago
CHARGE THE GATES!
Score: 25 Votes (Like | Disagree)
Beavix Avatar
124 months ago
You're charging it wrong.
Score: 20 Votes (Like | Disagree)
jswebsteve Avatar
124 months ago
Just one of the reasons why I will never be an early adopter of new Apple tech. I would be extremely annoyed to spend that sort of money and experience issues with something as basic as charging.
Score: 19 Votes (Like | Disagree)
jackth29 Avatar
124 months ago
You're charging it wrong.
Probably plugged the lightning cable in upside down. Classic mistake.
Score: 16 Votes (Like | Disagree)
SSD-GUY Avatar
124 months ago
Gen 2 people, always wait for Gen 2.

P.S - What happened to the first post on the thread which had the Heath Ledger image?
Score: 12 Votes (Like | Disagree)
multipasser Avatar
124 months ago
That is what you get if you only have 5 beta-testers.
Apple is not boing premium this way! This **** should not happen.
Score: 9 Votes (Like | Disagree)