Some iPhone 6s Owners Seeing Their Phones Randomly Shut Off

Since the iPhone 6s and 6s Plus have been available on September 25, many users have begun reporting that their 6s or 6s Plus will randomly turn itself off completely, even when it's left unattended and with sufficient battery power. It's unknown what causes the shut off, but some users have also reported their home button feels warm to the touch when trying to revive their phones.

iphone6s-6sp-select-2015
Users on Reddit, the Apple support communities and the MacRumors forums have experienced the issue. While 6s and 6s Plus users have seen the majority of incidents, some iPhone 6 users have also reported the issue, indicating that iOS 9 may the root of the problem.

After the issue turns off the phone, the only way to turn the phone back on is to hold the power and home button down for 10 seconds, forcing the phone to restart. MacRumors' forum users have been organizing around the issue, creating a poll to see how many people are affected and gathering data (model number, OS and actions before shut down) to send to Apple's engineering team.

Thus far, the data collected indicates that no specific action causes the shutdown. Additionally, iPhone 6s users and iOS 9.0.1 users appear to be the most affected by the bug.

Users experiencing the issue can contribute to the data pool in this MacRumors' forum thread.

Top Rated Comments

Steviejobz Avatar
78 months ago
Turn-Off Gate
Score: 43 Votes (Like | Disagree)
mariusignorello Avatar
78 months ago
My iPhone kept randomly shutting off when I installed iOS9 On the first day, Everyone kept saying it was my device!
Cue Jony...

"By randomly shutting off iPhone, we have been able to reduce battery consumption by nearly 10%."
Score: 39 Votes (Like | Disagree)
JCrz Avatar
78 months ago
iOS 9 is junk. I'm waiting for iOS [current version + 1].
Score: 25 Votes (Like | Disagree)
sualpine Avatar
78 months ago
Probably restored from backup. Leave your old junk from that 3GS behind.
Score: 20 Votes (Like | Disagree)
bbbb4b Avatar
78 months ago
Cue Android trolls in 3... 2... 1...
What the hell do we need Android trolls for??
Apple is doing a fine job shoving their head up there own ass all by themselves.
This is just getting embarrassing. Pathetic.
Score: 19 Votes (Like | Disagree)
modemthug Avatar
78 months ago
Cue Android trolls in 3... 2... 1...
Score: 13 Votes (Like | Disagree)

Top Stories

m1x mac mini screen feature

High-End 'M1X' Mac Mini With New Design and Additional Ports Expected to Launch in the 'Next Several Months'

Sunday August 22, 2021 5:59 am PDT by
Apple can be expected to launch an updated high-end Mac mini with a new design and a faster "M1X" Apple silicon processor in the "next several months," Bloomberg's Mark Gurman reports. In the latest publication of his Power On newsletter, Gurman writes that a new high-end Mac mini, which has previously been reported to feature a new design with additional ports, can be expected to replace...
mac scanner permission error

Apple Says Fix Planned for 'You Do Not Have Permission to Open the Application' Error When Using a Scanner on Mac

Saturday August 14, 2021 6:15 am PDT by
In a newly published support document on its website, Apple has acknowledged an error that some users may receive when they try to use a scanner with a Mac in the Image Capture app, Preview app, or the Printers & Scanners section of System Preferences. A screenshot of the error message from the HP Support Community When attempting to use a scanner with a Mac, Apple said users might get an...
iCloud General Feature

iCloud+'s New Custom Email Domain Feature Now Available in Beta

Wednesday August 25, 2021 7:48 am PDT by
Starting with iOS 15, iPadOS 15, and macOS Monterey, users with a paid iCloud+ storage plan can personalize their iCloud email address with a custom domain name, such as johnny@appleseed.com, and the feature is now available in beta. iCloud+ subscribers interested in setting up a custom email domain can visit the beta.icloud.com website, select "Account Settings" under their name, and select ...
original iphone

Phil Schiller Says iPhone Was 'Earth-Shattering' Ten Years Ago and Remains 'Unmatched' Today

Monday January 9, 2017 7:15 am PST by
To commemorate the tenth anniversary of the iPhone, Apple marketing chief Phil Schiller sat down with tech journalist Steven Levy for a wide-ranging interview about the smartphone's past, present, and future. The report first reflects upon the iPhone's lack of support for third-party apps in its first year. The argument inside Apple was split between whether the iPhone should be a closed...
macbookpro13large

macOS Big Sur Update Bricking Some Older MacBook Pro Models

Sunday November 15, 2020 5:33 am PST by
A large number of late 2013 and mid 2014 13-inch MacBook Pro owners are reporting that the macOS Big Sur update is bricking their machines. A MacRumors forum thread contains a significant number of users reporting the issue, and similar problems are being reported across Reddit and the Apple Support Communities, suggesting the problem is widespread. Users are reporting that during the...
m1 imac orange

New iMac Tidbits: Headphone Jack on Side, Ethernet Port on Power Adapter, Spatial Audio and WiFi 6 Support, No SD Card Slot

Wednesday April 21, 2021 6:38 am PDT by
Apple yesterday announced a completely redesigned 24-inch iMac with the M1 Apple silicon chip. The new iMac, the first major redesign of the Mac desktop computer since 2012, has several changes compared to the previous generation. In the aftermath of the event, a few new features and tidbits may have slipped under the radar, so we’ve compiled this list of some of the less-talked-about...
General YouTube Feature 1

YouTube Premium and Music Surpass 50 Million Subscribers

Friday September 3, 2021 2:19 am PDT by
YouTube says it has passed 50 million subscribers for its Premium and Music subscriptions, making it the "fastest growing music subscription" service in the world, according to YouTube's global head of music, Lyor Cohen. YouTube says that it has more than 50 million paying subscribers collectively across YouTube Premium and YouTube Music. The Google-owned service says it attributes this...
Top Stories 75 Thumbnail

Top Stories: Last-Minute iPhone 13 Rumors, Apple Announces App Store Changes, and More

Saturday September 4, 2021 6:00 am PDT by
The finish line is in sight! Apple's annual iPhone event is likely just a week or so away and all eyes will be on the company as it unveils the next version of its most popular product line. With any luck, we'll also see the next-generation Apple Watch and perhaps even some new AirPods. Other news this week saw Apple making some more changes to its App Store policies in response to a...
omg lightning cable comparison

Security Researcher Develops Lightning Cable With Hidden Chip to Steal Passwords

Thursday September 2, 2021 6:59 am PDT by
A normal-looking Lightning cable that can used to steal data like passwords and send it to a hacker has been developed, Vice reports. The "OMG Cable" compared to Apple's Lightning to USB cable. The "OMG Cable" works exactly like a normal Lightning to USB cable and can log keystrokes from connected Mac keyboards, iPads, and iPhones, and then send this data to a bad actor who could be over a...
studio buds family

Beats Studio Buds Debuting Today With Active Noise Cancellation, Stemless Design, and More for $150

Monday June 14, 2021 8:00 am PDT by
We've seen a lot of teasers about the Beats Studio Buds over the past month since they first showed up in Apple's beta software updates, and today they're finally official. The Beats Studio Buds are available to order today in red, white, and black ahead of a June 24 ship date, and they're priced at $149.99. The Studio Buds are the first Beats-branded earbuds to truly compete with AirPods...