Some iPhone 6s Owners Seeing Their Phones Randomly Shut Off

Since the iPhone 6s and 6s Plus have been available on September 25, many users have begun reporting that their 6s or 6s Plus will randomly turn itself off completely, even when it's left unattended and with sufficient battery power. It's unknown what causes the shut off, but some users have also reported their home button feels warm to the touch when trying to revive their phones.

iphone6s-6sp-select-2015
Users on Reddit, the Apple support communities and the MacRumors forums have experienced the issue. While 6s and 6s Plus users have seen the majority of incidents, some iPhone 6 users have also reported the issue, indicating that iOS 9 may the root of the problem.

After the issue turns off the phone, the only way to turn the phone back on is to hold the power and home button down for 10 seconds, forcing the phone to restart. MacRumors' forum users have been organizing around the issue, creating a poll to see how many people are affected and gathering data (model number, OS and actions before shut down) to send to Apple's engineering team.

Thus far, the data collected indicates that no specific action causes the shutdown. Additionally, iPhone 6s users and iOS 9.0.1 users appear to be the most affected by the bug.

Users experiencing the issue can contribute to the data pool in this MacRumors' forum thread.

Related Forum: iPhone

Top Rated Comments

Steviejobz Avatar
112 months ago
Turn-Off Gate
Score: 43 Votes (Like | Disagree)
mariusignorello Avatar
112 months ago
My iPhone kept randomly shutting off when I installed iOS9 On the first day, Everyone kept saying it was my device!
Cue Jony...

"By randomly shutting off iPhone, we have been able to reduce battery consumption by nearly 10%."
Score: 39 Votes (Like | Disagree)
JCrz Avatar
112 months ago
iOS 9 is junk. I'm waiting for iOS [current version + 1].
Score: 25 Votes (Like | Disagree)
sualpine Avatar
112 months ago
Probably restored from backup. Leave your old junk from that 3GS behind.
Score: 20 Votes (Like | Disagree)
bbbb4b Avatar
112 months ago
Cue Android trolls in 3... 2... 1...
What the hell do we need Android trolls for??
Apple is doing a fine job shoving their head up there own ass all by themselves.
This is just getting embarrassing. Pathetic.
Score: 19 Votes (Like | Disagree)
modemthug Avatar
112 months ago
Cue Android trolls in 3... 2... 1...
Score: 13 Votes (Like | Disagree)

Popular Stories

maxresdefault

Apple Announces 'Let Loose' Event on May 7 Amid Rumors of New iPads

Tuesday April 23, 2024 7:11 am PDT by
Apple has announced it will be holding a special event on Tuesday, May 7 at 7 a.m. Pacific Time (10 a.m. Eastern Time), with a live stream to be available on Apple.com and on YouTube as usual. The event invitation has a tagline of "Let Loose" and shows an artistic render of an Apple Pencil, suggesting that iPads will be a focus of the event. Subscribe to the MacRumors YouTube channel for more ...
Apple Vision Pro Dual Loop Band Orange Feature 2

Apple Cuts Vision Pro Shipments as Demand Falls 'Sharply Beyond Expectations'

Tuesday April 23, 2024 9:44 am PDT by
Apple has dropped the number of Vision Pro units that it plans to ship in 2024, going from an expected 700 to 800k units to just 400k to 450k units, according to Apple analyst Ming-Chi Kuo. Orders have been scaled back before the Vision Pro has launched in markets outside of the United States, which Kuo says is a sign that demand in the U.S. has "fallen sharply beyond expectations." As a...
iOS 17 All New Features Thumb

iOS 17.5 Will Add These New Features to Your iPhone

Sunday April 21, 2024 3:00 am PDT by
The upcoming iOS 17.5 update for the iPhone includes only a few new user-facing features, but hidden code changes reveal some additional possibilities. Below, we have recapped everything new in the iOS 17.5 and iPadOS 17.5 beta so far. Web Distribution Starting with the second beta of iOS 17.5, eligible developers are able to distribute their iOS apps to iPhone users located in the EU...
iPad And Calculator App Feature

Apple Finally Plans to Release a Calculator App for iPad Later This Year

Tuesday April 23, 2024 9:08 am PDT by
Apple is finally planning a Calculator app for the iPad, over 14 years after launching the device, according to a source familiar with the matter. iPadOS 18 will include a built-in Calculator app for all iPad models that are compatible with the software update, which is expected to be unveiled during the opening keynote of Apple's annual developers conference WWDC on June 10. AppleInsider...
iPhone 15 Pro FineWoven

Apple Reportedly Stops Production of FineWoven Accessories

Sunday April 21, 2024 6:03 am PDT by
Apple has stopped production of FineWoven accessories, according to the Apple leaker and prototype collector known as "Kosutami." In a post on X (formerly Twitter), Kosutami explained that Apple has stopped production of FineWoven accessories due to its poor durability. The company may move to another non-leather material for its premium accessories in the future. Kosutami has revealed...