Some iPhone 6s Owners Seeing Their Phones Randomly Shut Off

Since the iPhone 6s and 6s Plus have been available on September 25, many users have begun reporting that their 6s or 6s Plus will randomly turn itself off completely, even when it's left unattended and with sufficient battery power. It's unknown what causes the shut off, but some users have also reported their home button feels warm to the touch when trying to revive their phones.

iphone6s-6sp-select-2015
Users on Reddit, the Apple support communities and the MacRumors forums have experienced the issue. While 6s and 6s Plus users have seen the majority of incidents, some iPhone 6 users have also reported the issue, indicating that iOS 9 may the root of the problem.

After the issue turns off the phone, the only way to turn the phone back on is to hold the power and home button down for 10 seconds, forcing the phone to restart. MacRumors' forum users have been organizing around the issue, creating a poll to see how many people are affected and gathering data (model number, OS and actions before shut down) to send to Apple's engineering team.

Thus far, the data collected indicates that no specific action causes the shutdown. Additionally, iPhone 6s users and iOS 9.0.1 users appear to be the most affected by the bug.

Users experiencing the issue can contribute to the data pool in this MacRumors' forum thread.

Top Rated Comments

(View all)
Avatar
66 months ago
Turn-Off Gate
Score: 43 Votes (Like | Disagree)
Avatar
66 months ago

My iPhone kept randomly shutting off when I installed iOS9 On the first day, Everyone kept saying it was my device!

Cue Jony...

"By randomly shutting off iPhone, we have been able to reduce battery consumption by nearly 10%."
Score: 39 Votes (Like | Disagree)
Avatar
66 months ago
iOS 9 is junk. I'm waiting for iOS [current version + 1].
Score: 25 Votes (Like | Disagree)
Avatar
66 months ago
Probably restored from backup. Leave your old junk from that 3GS behind.
Score: 20 Votes (Like | Disagree)
Avatar
66 months ago

Cue Android trolls in 3... 2... 1...

What the hell do we need Android trolls for??
Apple is doing a fine job shoving their head up there own ass all by themselves.
This is just getting embarrassing. Pathetic.
Score: 19 Votes (Like | Disagree)
Avatar
66 months ago
Cue Android trolls in 3... 2... 1...
Score: 13 Votes (Like | Disagree)

Top Stories

New Photos Offer Better Look at iPhone 12 Color Options

Tuesday October 20, 2020 2:34 am PDT by
As we wait for the iPhone 12 review embargo to lift later today, more pictures are circulating of the devices in real-world lighting conditions, providing a better look at the different colors available. Leaker DuanRui has shared images on Twitter of the iPhone 12 in white, black, blue, green, and (PRODUCT)RED. The black and white colors are similar to the iPhone 11 colors, but the other...

iPhone 12 Pro in Graphite and iPhone 12 in Blue Shown Off in Unboxing Videos

Monday October 19, 2020 8:20 am PDT by
While the iPhone 12 Pro does not launch until Friday, we now have an early unboxing video of the device courtesy of Twitter account DuanRui, providing a closer look at the shiny new flat-edge design and sleek Graphite color option. Ben Geskin re-uploaded the unboxing video to YouTube, which we've embedded below: Geskin has also uploaded an unboxing video of the iPhone 12 in Blue: ...

Apple Releases iPadOS and iOS 14.1 With Multiple Bug Fixes Ahead of iPhone 12 Launch

Tuesday October 20, 2020 10:06 am PDT by
Apple today released iOS and iPadOS 14.1, the first major updates to the iOS and iPadOS 14 operating system updates that were released in September. iOS and iPadOS 14.1 come a week after Apple released the golden master versions of the updates to developers. The iOS 14.1 update can be downloaded for free and it is available on all eligible devices over-the-air in the Settings app. To access...

Watch: iPhone 12 and iPhone 12 Pro Unboxing Videos and First Impressions

Tuesday October 20, 2020 6:05 am PDT by
Apple's embargo has lifted for iPhone 12 and iPhone 12 Pro reviews. In addition to our detailed review roundups for each device, we've rounded up over a dozen unboxing videos and first impressions below. iPhone 12 in Blue on left and iPhone 12 Pro in Pacific Blue on right via Engadget Key new features of the iPhone 12 and iPhone 12 Pro include a flat-edge design, 5G support, a much faster A14 ...

Gold Version of iPhone 12 Pro Apparently Has a More Fingerprint Resistant Stainless Steel Frame

Tuesday October 20, 2020 11:56 am PDT by
iPhone 12 Pro reviews hit the web today, and one of the more interesting tidbits came from TechCrunch's Matthew Panzarino, who revealed that the Gold version of the device apparently has a more fingerprint resistant coating applied to the stainless steel frame. From his review:Most of the iPhone 12 Pro finishes still use a physical vapor deposition process for edge coating. But the new gold...

Photographer Austin Mann Tests the iPhone 12 Pro's Camera

Wednesday October 21, 2020 4:14 am PDT by
Travel photographer Austin Mann usually performs an in-depth review of new iPhone models to test their camera performance in real-world scenarios. To test Apple's new iPhone 12 Pro, Mann traveled to Glacier National Park, Montana. Mann focused on some of the biggest camera upgrades with the iPhone 12 Pro, including the upgraded Wide lens, Ultra Wide Night mode, and LiDAR autofocus, across a...

iPhone 12 Pro Max Has Smaller 3,687 mAh Battery According to Regulatory Filing

Tuesday October 20, 2020 8:48 pm PDT by
Apple's new iPhone 12 Pro Max is equipped with a 3,687 mAh battery, which is around 7% less capacity than the 3,969 mAh battery in the iPhone 11 Pro Max, according to a regulatory filing published by TENAA, the Chinese equivalent of the FCC. The regulatory filing, spotted by MacRumors, also lists the iPhone 12 Pro Max with 6GB of RAM as seen in benchmark results last week. Apple has filed ...

5G Drains iPhone 12 Battery 20% Faster Than 4G in Benchmark

Wednesday October 21, 2020 3:17 am PDT by
After the first reviews for the iPhone 12 and iPhone 12 Pro emerged yesterday, a new report by Tom's Guide reveals the extent of battery life reductions when using 5G. The report outlines a test wherein the iPhone surfs the web continuously at 150 nits of screen brightness, launching a new site every 30 seconds until the battery drains. Interestingly, the test was run on an iPhone 12 and...

Hands-On With Apple's iPhone 12 and 12 Pro MagSafe Cases

Tuesday October 20, 2020 1:33 pm PDT by
Apple's iPhone 12 and 12 Pro are launching this Friday, and ahead of that release date, Apple is shipping out various accessories like the MagSafe charger and MagSafe cases. Yesterday we took a look at the MagSafe charger, and today our MagSafe case came in the mail, so we thought we'd take another look at the charger to see how it works with the case and just how strong the case magnets are. S ...

Reliable Leaker Suggests AirTags 'Coming Soon' in Two Different Sizes

Tuesday October 20, 2020 1:53 am PDT by
Apple's rumored AirTags Bluetooth tracking devices could launch imminently and will be available in two size options, based on new tweets from cryptic-but-reliable leaker L0vetodream. In typical enigmatic style, the leaker first tweeted this morning that a "big one" and a "small one" are "coming soon," but withheld what they were referring to. However that was followed an hour later with the ...