New in OS X: Get MacRumors Push Notifications on your Mac

Resubscribe Now Close

Many Apple Music Listeners Seeing 503 iCloud Connection Errors

Friday July 17, 2015 12:12 pm PDT by Juli Clover
Apple Music appears to be experiencing some issues today, with some users reporting continual 503 errors for the last several hours. When attempting to play an Apple Music song via iTunes, an error message that says "The shared library 'Cloud Music Library' is not responding."

musiclibrarynotresponding
More annoying than debilitating, the error can be dismissed and music will play after another attempt to connect. The error also seems to pop up occasionally when no music is being played. Errors are being reported by MacRumors readers, redditors, and people on Apple's Support Communities.

Apple's System Status page is not reporting an outage at this time and the 503 error does not appear to be affecting all users. It is not clear what is causing the issue or when it will be fixed by Apple.

Since its June 30 debut, Apple Music has experienced a few outages, including an hour-long Beats 1 radio outage on launch day.

Tag: Apple Music Guide
[ 138 comments ]


Top Rated Comments

(View all)

Avatar
LewisChapman
53 months ago
Apple's System Status page has always been about as useful as an ejector seat in a helicopter.
Rating: 27 Votes
Avatar
Porco
53 months ago
Taylor Swift, we need you to write another letter!
Rating: 16 Votes
Avatar
Zxxv
53 months ago

My first reaction, coming from years of Windows experience at work, was to reboot my iMac, and that fixed it. ;)


so this explains where all the sacked Microsoft employees went
Rating: 12 Votes
Avatar
aberrero
53 months ago
I couldn't get it to play music afterwards on mac or windows, currently listening on my phone and ever more sure of switching back to Spotify.

lol at Apple services.
Rating: 12 Votes
Avatar
Benjamin Frost
53 months ago

This happened to me for around an hour, and then after I restarted my router it disappeared. Maybe that was just coincidental though.


I've never had my router disappear after restarting.

Anecdotal data only, I know.
Rating: 8 Votes
Avatar
npmacuser5
53 months ago

'It just works!'

In Apple's case " It Works Just" when it comes to cloud based services!
Rating: 8 Votes
Avatar
a.gomez
53 months ago
was just a matter of time. Apple has never been all that good at making web services.
Rating: 7 Votes
Avatar
pubwvj
53 months ago
A big part of why I don't like Cloud solutions, streaming, etc. There are too many links in the chain to fail.
Rating: 4 Votes
Avatar
sw1tcher
53 months ago
Now I get to laugh at those people who tell me I need to get with the times and stop buying music (on vinyl, CD, download)... that streaming is the future and the way to go. Future looks a bit icloudy to me.

owning my music > renting music
Rating: 4 Votes
Avatar
mazz0
53 months ago
Apple's brilliant services division strikes again...
Rating: 4 Votes

[ Read All Comments ]