Apple Objects to Customer Information Being Included in Sale of RadioShack Assets

radioshack_logo_stackedAfter filing for Chapter 11 bankruptcy back in February, confusion began to swirl surrounding the future - or lack thereof - regarding RadioShack's brand name and the sensitive customer data the tech seller has accumulated over the years. Yesterday, the auction for those assets ended and New York-based investment firm Standard General came out on top, winning the brand with a $26.2 million bid.

Last week, as bidding went underway for the bankrupt company's IP and data, Apple chimed in with a filing of its own at the bankruptcy court in Wilmington, Delaware where the proceedings were underway (via Dallas Business Journal).

Apple's objections note that RadioShack was not holding up its end of a previous reseller agreement made between the two companies that would prevent the retailer from the selling of Apple customer information. The Cupertino company went so far as to say that that information does not fall within RadioShack's estate, meaning anyone who buys the company - namely Standard General - has no right to access any of that sensitive data.

Apple isn't the only objector to the sale of customer data, with AT&T reaching a settlement with RadioShack and any "purchaser of its assets" to prevent the bankrupt company from the selling, disclosure, or transferring of AT&T's protected information. The state of Texas itself filed an objection in March, claiming the sale of customer data should be prevented as it violates the Texas Deceptive Trade Practices Act and basic consumer protection laws set in place within the state.

Frances Smith, a law partner at Dallas-based Shackelford, Melton, McKinley & Norton, LLP, believes the disruption by the complaints set against RadioShack's consumer data sale could prevent the sensitive information from being included in the auction, and possibly even shift the true price of RadioShack's estate and assets at auction.

“What could happen is the judge approves the sale of everything or approves the sale with the carve out for the customer info,” She said. “I don’t think there’s a scenario where he just doesn’t approve the sale because there are a lot of other things going on.”

Although it has the winning bid, Standard General isn't out of the woods yet. The judge overseeing the case still needs to grant approval of the bid for the hedge fund to truly take over the RadioShack IP and any estate deemed fit by the court to be properly under the now-defunct company's ownership. This includes that sensitive customer data Apple and the other companies are worried about, which boils down to about 67 million physical addresses and 8.5 million email addresses, as AppleInsider points out. The hearing regarding all of these claims is set for next week on May 20.

Popular Stories

iOS 26

iOS 26.2 Available Next Month With These 8 New Features

Tuesday November 11, 2025 9:48 am PST by
Apple released the first iOS 26.2 beta last week. The upcoming update includes a handful of new features and changes on the iPhone, including a new Liquid Glass slider for the Lock Screen's clock, offline lyrics in Apple Music, and more. In a recent press release, Apple confirmed that iOS 26.2 will be released to all users in December, but it did not provide a specific release date....
AirPods Pro Firmware Feature

Apple Releases New Firmware for AirPods Pro 2, AirPods Pro 3, and AirPods 4

Thursday November 13, 2025 11:35 am PST by
Apple today released new firmware designed for the AirPods Pro 3, the AirPods 4, and the prior-generation AirPods Pro 2. The AirPods Pro 3 firmware is 8B25, while the AirPods Pro 2 and AirPods 4 firmware is 8B21, all up from the prior 8A358 firmware released in October. There's no word on what's include in the updated firmware, but the AirPods Pro 2, AirPods 4 with ANC, and AirPods Pro 3...
m1 chip slide

Five Years of Apple Silicon: M1 to M5 Performance Comparison

Monday November 10, 2025 1:08 pm PST by
Today marks the fifth anniversary of the Apple silicon chip that replaced Intel chips in Apple's Mac lineup. The first Apple silicon chip, the M1, was unveiled on November 10, 2020. The M1 debuted in the MacBook Air, Mac mini, and 13-inch MacBook Pro. The M1 chip was impressive when it launched, featuring the "world's fastest CPU core" and industry-leading performance per watt, and it's only ...
iphone pocket%402x

Apple Debuts iPhone Pocket, a Limited Edition iPod Sock-Style Accessory

Tuesday November 11, 2025 1:23 am PST by
Apple has teamed up with Japanese fashion house ISSEY MIYAKE to launch iPhone Pocket, a 3D-knitted limited edition accessory designed to carry an iPhone, AirPods, and other everyday items. The accessory is like a stretchy pocket, not unlike an iPod Sock, but elongated to form a strap made of a ribbed, elastic textile that fully encloses an iPhone yet allows you to glimpse the display...
CarPlay Pinned Messages

iOS 26.2 Adds New CarPlay Setting

Thursday November 13, 2025 6:48 am PST by
iOS 26 extended pinned conversations in the Messages app to CarPlay, for quick access to your most frequent chats. However, some drivers may prefer the classic view with a list of individual conversations only, and Apple now lets users choose. Apple released the second beta of iOS 26.2 this week, and it introduces a new CarPlay setting for turning off pinned conversations in the Messages...
homepod mini colors

New HomePod Mini Coming Soon With These Features

Tuesday November 11, 2025 7:30 am PST by
Apple is expected to announce a new HomePod mini imminently, headlining with new chips. Here are all of the new features we're expecting. The second-generation HomePod mini is highly likely to contain a more up-to-date chip for more advanced computational audio and improved responsiveness. The current HomePod mini is equipped with the Apple Watch Series 5's S5 chip from 2019. Apple is likely ...
homepod mini thumb feature

New HomePod Mini, Apple TV, and AirTag Were Expected This Year — Where Are They?

Wednesday November 12, 2025 11:42 am PST by
While it was rumored that Apple planned to release new versions of the HomePod mini, Apple TV, and AirTag this year, it is no longer clear if that will still happen. Back in January, Bloomberg's Mark Gurman said Apple planned to release new HomePod mini and Apple TV models "toward the end of the year," while he at one point expected a new AirTag to launch "around the middle of 2025." Yet,...
ios 26 digital id passport wallet

Apple Announces Launch of U.S. Passport Feature in iPhone's Wallet App

Wednesday November 12, 2025 9:15 am PST by
Apple today announced that iPhone users can now create a Digital ID in the Apple Wallet app based on information from their U.S. passport. To create and present a Digital ID based on a U.S. passport, you need: An iPhone 11 or later running iOS 26.1 or later, or an Apple Watch Series 6 or later running watchOS 26.1 or later Face ID or Touch ID and Bluetooth turned on An Apple Account ...
Tesla Charging

Tesla Working to Add Apple CarPlay Support to Vehicles

Thursday November 13, 2025 8:31 am PST by
Tesla is working to add support for Apple CarPlay in its vehicles, Bloomberg's Mark Gurman reports. Tesla vehicles rely on its own infotainment software system, which integrates vehicle functions, navigation, music, web browsing, and more. The automaker has been an outlier in foregoing support for Apple CarPlay, which has otherwise become an industry standard feature, allowing users to...
iphone air thinness

iPhone Air Sales Are So Bad That Apple's Delaying the Next-Generation Version

Monday November 10, 2025 11:41 am PST by
The thin, light iPhone Air sold so poorly that Apple has decided to delay the launch of the next-generation iPhone Air that was scheduled to come out alongside the iPhone 18 Pro, reports The Information. Apple initially planned to release a new iPhone Air in fall 2026, but now that's not going to happen. Since the iPhone Air launched in September, there have been reports of poor sales...

Top Rated Comments

knemonic Avatar
137 months ago
I always hated you had to give radio shack your address, micro center is like that too, leave me alone you weirdos.
Score: 15 Votes (Like | Disagree)
iConnected Avatar
137 months ago
I'm sure the legalities are complicated.

But from a layperson's perspective it seems clear that, if there was an agreement between Apple and Radio Shack to prevent the latter from selling Apple customer information, then that agreement should stand.

Cue lots of lawyers earning megabucks to establish the obvious?
Score: 14 Votes (Like | Disagree)
l00pback Avatar
137 months ago
I always hated you had to give radio shack your address, micro center is like that too, leave me alone you weirdos.

You're telling me if you went into Microcenter to buy a power supply you cannot walk out of there without them having your address? Serious question.

No. When the associate asks you "What's your phone number?" you simply say "No, thank you." I don't know about Microcenter, but I have to guess it's the same there. If they insist, you put down the merchandise and walk out.

Former RadioShack employee here.
Score: 5 Votes (Like | Disagree)
flavell Avatar
137 months ago
Radio Shack Data Mining

I always refused to give Radio Shack employees my info -- I came in for a
pair of AA batteries, not to apply for a mortgage. If they insisted, I gave them
a false address, false phone number, false DOB, whatever -- as I do
with all retailers collecting data to sell. I told one kid my name was Michael J. Mouse, and my address was Disney World, Orlando, Florida. He duly recorded the information.
Score: 5 Votes (Like | Disagree)
Waxhead138 Avatar
137 months ago
From the consumers' standpoint...if I chose to provide my info to a specific entity...that was the choice I made then, with that entity. It somehow doesn't seem fair to me that it should automatically change hands just because someone bought a brand name. Especially if in essence that was half the reason someone bought the brand name. Or, which is kind of the point of the article....if prior agreements were made between said entity and other parties...the new owner should have to honor those agreements. That part to me is a no brainer.

I know this is a complicated topic...and the above overly simplistic to a point. It just seems like a very shady way to obtain info to purposely / possibly exploit that info.

If nothing else, existing prior corporate agreements need to be kept satisfied. A new purchase shouldn't just erase those agreements, especially regarding customer privacy.

Thanks Apple for putting up a fight at least.
Score: 5 Votes (Like | Disagree)
jhfenton Avatar
137 months ago

Why, if you wanted the merchandise?

Simple answer:

Area code -359-2680 or pick any number.

He's not gonna call you right then. (BTW: You would not be home:-)

My take is that they have no right to your info, so anything you give is fine:-)
My answer is always 867-5309, whenever a business asks for no good reason. The younger clerks now often don't bat an eye. :rolleyes:
Score: 4 Votes (Like | Disagree)