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Apple Hit With Class Action Lawsuit Over Large iOS 8 Storage Space
A new class action lawsuit was filed against Apple on Tuesday in a U.S. federal court, alleging the company's newest version of iOS doesn't properly inform its users just how much storage space it will occupy once downloaded.
As reported by Siliconbeat, the lawsuit is claiming that iOS 8 can take up as much as 23.1 percent of the overall storage capacity of an iOS device, but that fact isn't actively advertised when customers purchase a new Apple product, or go to download the new software update. The plaintiffs point to personal moments akin to sporting events or weddings where users are desperate for more storage as Apple preying on consumers for more profit.
William Anderson, the plaintiffs' attorney of Cuneo Gilbert & Laduca, a Washington, D.C.-based law firm, seeks both damages and changes to Apple's policies specifically under California state law.
iOS 8 launched back in September, including a bevy of new features like Continuity and allowing third-parties to access Touch ID and its keyboard functionality. A few days after launch, problems such as battery drain and slow Wi-Fi began cropping up for some iOS 8 users. Apple's further attempts to remedy the rocky launch with steady updates caused even larger problems with cell service outage and spotty Touch ID issues.
A late-October update brought much-anticipated support for Apple Pay, amongst other features, and began putting the service back on track. As of early November the newest operating system was installed on 60 percent of active iOS devices.
Despite the company's continued efforts to address iOS 8 bugs, the plaintiffs of the new class action are attempting to use Apple's own branding of iOS 8 - "The biggest iOS release ever" - as a hidden piece of subtext hinting at the hefty amount of storage the operating system requires.
As reported by Siliconbeat, the lawsuit is claiming that iOS 8 can take up as much as 23.1 percent of the overall storage capacity of an iOS device, but that fact isn't actively advertised when customers purchase a new Apple product, or go to download the new software update. The plaintiffs point to personal moments akin to sporting events or weddings where users are desperate for more storage as Apple preying on consumers for more profit.
"Using these sharp business tactics, defendant gives less storage capacity than advertised, only to offer to sell that capacity in a desperate moment, e.g., when a consumer is trying to record or take photos at a child or grandchild’s recital, basketball game or wedding," alleges the plaintiffs in the case.
William Anderson, the plaintiffs' attorney of Cuneo Gilbert & Laduca, a Washington, D.C.-based law firm, seeks both damages and changes to Apple's policies specifically under California state law.
"We feel that there are a substantial number of Apple consumers that have been shortchanged," Anderson said in a statement. "And we’ll be pursuing the claims vigorously."Anderson continued to sound off support not only for consumers facing storage issue following the download of iOS 8, but those who purchased an iPhone or iPad with iOS 8 already installed.
iOS 8 launched back in September, including a bevy of new features like Continuity and allowing third-parties to access Touch ID and its keyboard functionality. A few days after launch, problems such as battery drain and slow Wi-Fi began cropping up for some iOS 8 users. Apple's further attempts to remedy the rocky launch with steady updates caused even larger problems with cell service outage and spotty Touch ID issues.
A late-October update brought much-anticipated support for Apple Pay, amongst other features, and began putting the service back on track. As of early November the newest operating system was installed on 60 percent of active iOS devices.
Despite the company's continued efforts to address iOS 8 bugs, the plaintiffs of the new class action are attempting to use Apple's own branding of iOS 8 - "The biggest iOS release ever" - as a hidden piece of subtext hinting at the hefty amount of storage the operating system requires.
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59 months ago
Worst part is that Apple continues to sell 16gb devices, even in the latest generation.
Yes I know they made the 64gb upgrade cheaper by eliminating 32gb, but they should have made 32gb standard and then offered the other upgrade options to 64/128.
16gb in today's smartphones is silly, especially ones with non upgradeable memory like Apple's iOS devices.
Yes I know they made the 64gb upgrade cheaper by eliminating 32gb, but they should have made 32gb standard and then offered the other upgrade options to 64/128.
16gb in today's smartphones is silly, especially ones with non upgradeable memory like Apple's iOS devices.
59 months ago
iOS 8 - "The biggest iOS release ever"
Doesn't that cut both ways?
:apple: could say, We told you it was the Biggest iOS release ever!
59 months ago
Who wants to join me to sue microsoft with all the pc manufacturers together for not advertising that windows takes a couple of GB of my hard drive with which my computer was advertised?
59 months ago
Well:
(A) I've never felt their auto-download policy was right (not totally on topic)
(B) I've noticed that I have less available space on my iPad with iOS 8 than every before. Originally, my 64GB iPad with iOS 5 had 57GB of space and now it only has 55GB. My 64GB iPhone 6 only has 56GB available.
(A) I've never felt their auto-download policy was right (not totally on topic)
(B) I've noticed that I have less available space on my iPad with iOS 8 than every before. Originally, my 64GB iPad with iOS 5 had 57GB of space and now it only has 55GB. My 64GB iPhone 6 only has 56GB available.
59 months ago
This is so absurd. Some people are so evil and sue happy it's disgusting.
That's America these days unfortunately.
59 months ago
So are the attorneys suing for the consumers 23.1% of total GB back, and if so, what's the attorney's share of the GB? :D
59 months ago
In my opinion, it is a frivolous lawsuit. It is suits like this, that make me wish we had loser pays.
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