iOS 8.0.1 Causing No Service, Touch ID Issues on iPhone 6/6 Plus, Apple Support Recommends iTunes Restore - MacRumors
Skip to Content

iOS 8.0.1 Causing No Service, Touch ID Issues on iPhone 6/6 Plus, Apple Support Recommends iTunes Restore

Following the release of iOS 8.0.1 this morning, numerous of users found that their cellular service was disabled, reporting "No Service" messages after updating. Affected users also appear to be experiencing problems with Touch ID, which seems to be completely non-functional.

It appears that the issue is limited to users who have an iPhone 6 or an iPhone 6 Plus, but affected devices span several carriers, including AT&T, T-Mobile, Verizon, and Sprint in the United States. Rogers subscribers in Canada have reported issues, as have EE subscribers in the United Kingdom and Vodafone subscribers in Germany.

noservice
Restarting an iPhone 6 or 6 Plus does not fix cellular functionality, nor does attempting to use "Reset Network Settings," but some users have reported that restoring iOS 8.0.1 via iTunes or doing the initial install from iTunes fixes the cellular connection issues.

Apple support has also recommended restoring iOS 8.0.1 via iTunes to fix the problem, as noted on Twitter and the MacRumors forums.

Users with an iPhone 4s, 5, 5s, or 5c have reported no issues, so iOS 8.0.1 is likely safe for those who do not have an iPhone 6 or 6 Plus. iPad owners have also had no problems with the update.

Update: Apple has pulled iOS 8.0.1 from the Developer Center and it is also no longer available via an over-the-air download.

Update 2: Apple says that it is actively investigating reports of problems and has pulled iOS 8.0.1 in the meantime. The company also says that it will provide information as quickly as it can.

Update 3: It appears that option-clicking on an iOS 8 file in iTunes will allow users to fix the issue without a restore. iMore has outlined the process:

1. Download iOS 8 for iPhone 6 or iPhone 6 Plus
2. Option (Mac) or Control (Windows) click on Update.
3. Choose the iOS 8 firmware file you downloaded in step 1.
4. Let iTunes do its thing

Related Forum: iOS 8

Popular Stories

iPhone 18 Pro Deep Red Feature

iPhone 18 Pro Launching in Two Months With These 12 New Features

Friday July 17, 2026 10:39 am PDT by
It is now mid-July, and that means the iPhone 18 Pro and iPhone 18 Pro Max are now just two months away. The devices are expected to look similar to the iPhone 17 Pro and iPhone 17 Pro Max, but there will still be many year-over-year changes, with rumored features including a smaller Dynamic Island, 5G via satellite, and more. Apple is expected to unveil the iPhone 18 Pro, iPhone 18 Pro Max, ...
Apple AppleCare One Feature

'AppleCare One' is Now Even More Valuable

Saturday July 18, 2026 6:25 am PDT by
While the monthly and annual prices of AppleCare+ plans for Macs and iPads received a slight increase this week, AppleCare One continues to start at $19.99 per month in the U.S., making the multi-device plan even more valuable. Launched in July 2025, AppleCare One allows you to cover up to three devices as part of a single subscription for $19.99 per month, and additional devices can be...
Apple Up Arrow Fearture

Apple's Latest Price Increases Go Beyond Macs and iPads

Sunday July 19, 2026 8:50 am PDT by
After raising prices on all Macs and iPads worldwide last month, Apple increased prices on more products and services on Friday. Apple has raised prices on Apple Music and Apple One plans around the world, iCloud+ plans in eight countries, and on iPhone models in Japan.Apple Music Now Costs $11.99 as Apple Increases Subscription Prices Apple Raises iCloud+ Prices in 8 Countries Apple...

Top Rated Comments

sniffies Avatar
154 months ago
Updategate

Thanks, Obama!
Score: 90 Votes (Like | Disagree)
macduke Avatar
154 months ago
*Bricks 10 million new iPhones*

Next keynote: "We've bent a brick. This is only something that Apple can do."

/sarcasm I love Apple but yeah, this is unfortunate.
Score: 50 Votes (Like | Disagree)
carjakester Avatar
154 months ago
strike 2
Score: 46 Votes (Like | Disagree)
Crosscreek Avatar
154 months ago
What ever happened to it just works?
Score: 33 Votes (Like | Disagree)
AppleInTheMud Avatar
154 months ago
Love the fanboys... (Like me ;-) ) always saying. "Don't mug Apple. Errors happen for everyone"

Yeaaa... But slowly this is daily at Apple :-)

My iPhone 6Plus is now useless... My 5S works

"Hey Apple - You make a lot of BS lately. To much money to care?"
Score: 29 Votes (Like | Disagree)
ouimetnick Avatar
154 months ago
"We love making products that excite our customers. We care about our customers. Only Apple could make such amazing software and services."

-Tim Cook

//www.youtube.com/watch?v=A_rjrFTGKpM
Score: 22 Votes (Like | Disagree)