Apple Will Face Lawsuit Over Phone-Switching iMessage Issue
Just two days after introducing a tool allowing users to deregister their phone numbers from iMessage, a judge has ruled that Apple will face a federal lawsuit over the issue. Apple allegedly failed to notify consumers that leaving the iMessage system and switching to an Android phone would prevent them from receiving messages from other iPhone owners.
According to Reuters, Judge Lucy Koh has ruled that former iPhone customer Adrianne Moore's lawsuit, filed earlier this year, will be allowed to continue. Moore's lawsuit alleges that she ceased receiving messages after she switched to the Samsung Galaxy S5 from an iPhone 4, which interfered with her contract with Verizon Wireless. Moore is seeking both class-action status and unspecified damages from Apple.
In court documents, Apple argued that there's no law covering technology that "simply does not function as plaintiff subjectively believes it should," and that it did not claim iMessage and Messages would be able to recognize when iPhone users switched to non-iPhone devices.
In a Monday night decision, Koh said Moore deserved a chance to show Apple disrupted her wireless service contract and violated a California unfair competition law, by blocking messages meant for her.
"Plaintiff does not have to allege an absolute right to receive every text message in order to allege that Apple's intentional acts have caused an actual breach or disruption of the contractual relationship," Koh wrote.
An inability to receive messages after switching from an iPhone to an Android or Windows device is an issue that has affected many former iPhone users over the years. It occurs when iMessages sent from other iPhone owners are routed to a deactivated iPhone rather than being forwarded as a text message to an active smartphone.
Earlier this week, Apple introduced a tool that allows users to deregister their phone number from iMessage in order to prevent the issue from occurring. Prior to the launch of the web tool, there was no way for users to effectively remove themselves from the iMessage system.
Popular Stories
Apple today released iOS 18.0.1 and iPadOS 18.0.1, the first updates to the iOS 18 and iPadOS 18 operating systems that debuted earlier in September. iOS 18.0.1 and iPadOS 18.0.1 come two weeks after the launch of iOS 18. The new software can be downloaded on eligible iPhones and iPads over-the-air by going to Settings > General > Software Update. According to Apple's release notes, the...
Apple today released macOS Sequoia 15.0.1, the first update for the macOS Sequoia operating system. The 15.0.1 update comes a week after Apple first released macOS Sequoia 15. Mac users can download the macOS Sequoia update by using the Software Update section of System Settings. According to Apple's release notes, macOS Sequoia 15.0.1 fixes a bug that could cause the Messages app...
Now that it's been two weeks since the iPhone 16 models were released, we've been able to spend enough time with the new devices to share a more in-depth review on their performance, battery life, feature set, and more. Subscribe to the MacRumors YouTube channel for more videos. We've been testing the iPhone 16 Pro and Pro Max, but the gap between the Pro models and the standard iPhone 16...
Amazon is hosting another Prime Day event this year, called Amazon Prime Big Deal Days and offering shoppers the first chance to save on holiday shopping from a major retailer. Similar to the first Prime Day, it will last for two days (October 8-9) and you can already find a large selection of early deals across Amazon's storefront, covering savings on tech, clothing, video games, groceries, and...
It's hard to believe we're already into October with the iPhone 16 launch behind us, but there's lots more still to come from Apple this year on both the hardware and software fronts. We're still expecting a number of Mac and perhaps some iPad updates in the very near future, while Apple Intelligence features are set to begin rolling out with iOS 18.1 and related operating system updates....
Apple is set to release iOS 18.1 in October, bringing the first set of Apple Intelligence features to iPhone 15 Pro and iPhone 16 models. This update marks a significant step forward in Apple's AI integration, offering a new Siri contextually-aware experience and a range of additional capabilities powered by on-device machine learning and large language models. There are a couple of handy new...
Apple is working on a new iPad mini that will "potentially" be released "by the end of 2024," according to a report today from Bloomberg's Mark Gurman. Last month, Gurman reported that Apple had "new iPads in the works," including an upgraded version of the iPad mini. At the time, he said the device was "on deck for Apple's October event" alongside the first M4 Macs. The wording in his...
Apple will announce several new M4 Mac models around the end of October, with the company planning to launch at least some of them as soon as Friday, November 1, according to Bloomberg's Mark Gurman. Writing in his latest Power On newsletter, Gurman said that Apple will launch a new M4 version of its low-end 14-inch MacBook Pro, as well as higher-end 14-inch and 16-inch MacBook Pro models...
