Apple Launches Web Tool to Deregister Phone Numbers from iMessage

Apple today released a new web tool for users to deregister their phone number from iMessage in the event they switched to a non-Apple device. To deregister a phone number from iMessage, users simply enter their phone number in Apple's web tool, receive a free text message containing a code, and submit the code to complete the process. Users who still have their original iPhone can also transfer their SIM card back to the device and go to Settings -> Messages to turn iMessage off.

deregisterimessage
Users switching from an iPhone to another device were often unable to receive SMS messages from another iPhone due to their phone number still being linked to iMessage. These specific errors with iMessage have been a well-known issue since 2011, which is when the messaging service debuted with iOS 5. They were also made even more apparent this past May, where a server glitch caused widespread message delivery problems. Apple was even sued over the matter in a California court, although the company claimed that it was aware of the issue and could not provide a fix.

Apple's web tool for deregistering phone numbers from iMessage is available now.

Top Rated Comments

(View all)
Avatar
77 months ago
It took them 3 years to fix it? Shame.
Score: 51 Votes (Like | Disagree)
Avatar
77 months ago

What do they do when they eventually come back to iPhone? Un-Deregister?


I figured that was obvious, sign-in to iMessage.
Score: 30 Votes (Like | Disagree)
Avatar
77 months ago
OMG! Finally!
Score: 27 Votes (Like | Disagree)
Avatar
77 months ago
What do they do when they eventually come back to iPhone? Un-Deregister?
Score: 25 Votes (Like | Disagree)
Avatar
77 months ago

This is several years over due. It is sad it took a law suit for apple to fix the basic flaw in their system making like hell if you wanted to leave iOS. It showed apple's shear arrogance that they thought no one would want to leave. This should of been done very early on and code wise is fairly easy to do unless your db designed is complete and utter crap.

One simple SQL statement is all it should of taken and then the code to fire up.

Delete from phonenumber where number =?.
Something like that. Nothing crazy as it should be in a separate table. Workaround is set said phone number to "" or null.



What makes you think they even use SQL in the first place. In the real world everything isn't as easy as deleting a database record.
Score: 23 Votes (Like | Disagree)
Avatar
77 months ago

This tool is not overdue, it is NOT even required!

Is people so dumb? How hard is it to disabling iMessage before transfering the sims. Common sense people.

:rolleyes:


"Is people so dumb?" - You seriously think you're qualified to report on the intelligence of others?

As someone who experienced this issue when I made the decision to switch to Android in March, I can tell you that it absolutely was not that simple. I switched off iMessage a week before I made the switch. I also removed my number from my Apple account in every place possible, and I still had MAJOR issues. I'm much more technically inclined than the average user and I took every possible measure to avoid a problem before I switched and it didn't help. In researching it, it was obvious that the problem has been going on for YEARS and Apple simply refused to fix it or even acknowledge that there was a problem. The information available on their website claimed that it was as simple as disabling iMessage and also that it might take up to 45 DAYS. Absolutely ridiculous.

Even two weeks after I made the switch, having taken all possible preparations in advance I was still having issues. I was even having issues with iPhone numbers that I had never once texted before I made the switch. I verified through testing that texts to my phone from an iPhone number I had never called or texted before did not go through. It only worked when I changed the default option for "Send as SMS" from off to on. Btw, upon the switch to iOS7 Apple reset that option to off for all iPhones regardless of how it was set before the update ensuring that this problem would continue, since surely an iPhone user is so concerned about using up their text messages that they would prefer for failed iMessages not to be sent as texts. They also don't want to be notified that their message failed to send.

It's pretty obvious why Apple refused to fix this problem until they were sued. It made people who switched away from iPhone think there was a problem with their new phone. They switched and all of a sudden they're not getting their text messages. 99% of users would think that the problem was with their new phone, and they did. Apple not only hurt their former customers with their actions, they also damaged the businesses of other manufacturers, retailers, and carriers. Hopefully those businesses are able to sue Apple for the damage they intentionally caused.

Apple fans - admit it, either Apple is totally incompetent or Apple was maliciously holding former iPhone owners numbers hostage to trick them into thinking there was a problem with their new phone. Take your pick. I'm willing to concede either, but I don't think they're stupid. They're very good a manipulating the uninformed.
Score: 21 Votes (Like | Disagree)

Top Stories

Top Stories: iOS 14 Feature Tour, 'iPhone 12 mini' Rumors, Apple Watch Band Controversy

Saturday September 26, 2020 6:00 am PDT by
Things started to calm down a bit this week following last week's rush of media event, Apple Watch and iPad launches, and the release of iOS 14 and other operating updates. But that doesn't mean there wasn't still a lot of news, from digging deeper into iOS 14 to more iPhone 12 rumors to the uproar over trying to exchange band sizes on the new Apple Watch. On top of all of that, we heard...

'iPhone 12 mini' Name Reappears in Leaked Apple iPhone 12 Case Stickers

Friday September 25, 2020 1:58 am PDT by
Earlier this week a proven leaker claimed that the iPhone 12 lineup would be named "iPhone 12 mini," "iPhone 12," "iPhone 12 Pro," and "iPhone 12 Pro Max," and today the same nomenclature has appeared again in a photo depicting alleged stickers from unreleased Silicone iPhone cases originating from Apple's international distribution center in Ireland. The photo shows three stickers with the...

iOS 14: 'Phoenix 2' Space Shooter Delivers Playable Demo via App Clips

Saturday September 26, 2020 2:08 pm PDT by
One of the new features that arrived in iOS 14 is called App Clips. App Clips is described by Apple to be a "small part of your app" that can be available to users at just the right moment.App Clips focus on finishing one task quickly. An ideal App Clip experience allows users to open and complete a task in seconds. Instead of requiring an App Store download, they can be loaded and run via...

Apple Releases iOS 14.0.1 With Fix for Bug That Resets Default Apps After Rebooting

Thursday September 24, 2020 10:12 am PDT by
Apple today released iOS 14.0.1, the first update to the iOS 14 operating system that was released on September 16. Today's update is a bug fix update addressing issues that weren't able to be fixed in the initial iOS 14 launch. The iOS 14.0.1 update is available on all eligible devices over-the-air in the Settings app. To access the new software, go to Settings > General > Software Update. ...

Upcoming Xbox App Update Will Let Xbox Users Stream Games to iPhone and iPad

Friday September 25, 2020 11:58 am PDT by
Microsoft is testing a new version of its Xbox app that will let Xbox users play games remotely on their iPhones and iPads using streaming functionality. The new feature was rolled out to TestFlight users this morning. The Xbox streaming option is distinct from Microsoft's xCloud service, which it has been clashing with Apple over. xCloud is designed to stream games from Microsoft's servers, ...

Microsoft Internally Worked on a Mac OS X Aqua Inspired Windows XP Theme

Saturday September 26, 2020 10:51 am PDT by
Microsoft tested a Windows XP theme that closely resembled Mac OS X's Aqua GUI, reports The Verge. A recent Windows XP source code leak has revealed various unreleased themes that Microsoft developed in 2000, at a time when Microsoft was in heated competition with Apple regarding desktop operating systems. One of the themes, codenamed "Candy," mirrors the design of Apple's Aqua...

Video Offers Closer Look at Apple Face Mask

Friday September 25, 2020 5:25 am PDT by
YouTube channel Unbox Therapy has today shared a new video giving a closer look at Apple's reusable face masks for corporate and retail employees. Apple's own face mask was designed by the company's Engineering and Industrial Design teams amid the global health crisis for corporate and retail employees, and the boxes include Apple's famous "Designed by Apple in California" text. The...

iPhone 12 May Launch Earlier Than Usual in South Korea

Monday September 28, 2020 5:24 am PDT by
The upcoming iPhone 12 lineup may launch earlier than usual in South Korea, reports The Korea Herald. South Korean telecoms firms speaking to The Korea Herald have said that the iPhone 12 lineup will launch ahead of its usual schedule. Normally, the release of new iPhones in South Korea comes about one month after launch in the United States. Last year, the iPhone 11 arrived in South Korea ...

New Version of Microsoft Office Coming Next Year That Won't Require a Subscription

Thursday September 24, 2020 1:53 am PDT by
Microsoft will next year offer a new perpetual release of Microsoft Office for Mac and Windows that doesn't require a subscription to use, according to the software giant (via Windows Central). "Microsoft Office will also see a new perpetual release for both Windows and Mac, in the second half of 2021," said Microsoft in a blog post announcing the next version of its Exchange server,...

iOS 14 Widgets Offer iPhone Users Creative Home Screen Ideas

Sunday September 20, 2020 8:43 pm PDT by
Updated on September 22nd with hands on video. In iOS 14, Apple introduced ‌the concept of Home Screen‌ widgets, which provide information from apps at a glance. Widgets can be pinned to the Home Screen in various spots and sizes, allowing for many different layouts. Despite the relative lack of...