Apple Launches Web Tool to Deregister Phone Numbers from iMessage

Apple today released a new web tool for users to deregister their phone number from iMessage in the event they switched to a non-Apple device. To deregister a phone number from iMessage, users simply enter their phone number in Apple's web tool, receive a free text message containing a code, and submit the code to complete the process. Users who still have their original iPhone can also transfer their SIM card back to the device and go to Settings -> Messages to turn iMessage off.

deregisterimessage
Users switching from an iPhone to another device were often unable to receive SMS messages from another iPhone due to their phone number still being linked to iMessage. These specific errors with iMessage have been a well-known issue since 2011, which is when the messaging service debuted with iOS 5. They were also made even more apparent this past May, where a server glitch caused widespread message delivery problems. Apple was even sued over the matter in a California court, although the company claimed that it was aware of the issue and could not provide a fix.

Apple's web tool for deregistering phone numbers from iMessage is available now.

Top Rated Comments

SAdProZ Avatar
92 months ago
It took them 3 years to fix it? Shame.
Score: 51 Votes (Like | Disagree)
whcchief Avatar
92 months ago
What do they do when they eventually come back to iPhone? Un-Deregister?

I figured that was obvious, sign-in to iMessage.
Score: 30 Votes (Like | Disagree)
TechGod Avatar
92 months ago
OMG! Finally!
Score: 27 Votes (Like | Disagree)
Steviejobz Avatar
92 months ago
What do they do when they eventually come back to iPhone? Un-Deregister?
Score: 25 Votes (Like | Disagree)
Alenore Avatar
92 months ago
This is several years over due. It is sad it took a law suit for apple to fix the basic flaw in their system making like hell if you wanted to leave iOS. It showed apple's shear arrogance that they thought no one would want to leave. This should of been done very early on and code wise is fairly easy to do unless your db designed is complete and utter crap.

One simple SQL statement is all it should of taken and then the code to fire up.

Delete from phonenumber where number =?.
Something like that. Nothing crazy as it should be in a separate table. Workaround is set said phone number to "" or null.


What makes you think they even use SQL in the first place. In the real world everything isn't as easy as deleting a database record.
Score: 23 Votes (Like | Disagree)
TechCritic Avatar
92 months ago
This tool is not overdue, it is NOT even required!

Is people so dumb? How hard is it to disabling iMessage before transfering the sims. Common sense people.

:rolleyes:

"Is people so dumb?" - You seriously think you're qualified to report on the intelligence of others?

As someone who experienced this issue when I made the decision to switch to Android in March, I can tell you that it absolutely was not that simple. I switched off iMessage a week before I made the switch. I also removed my number from my Apple account in every place possible, and I still had MAJOR issues. I'm much more technically inclined than the average user and I took every possible measure to avoid a problem before I switched and it didn't help. In researching it, it was obvious that the problem has been going on for YEARS and Apple simply refused to fix it or even acknowledge that there was a problem. The information available on their website claimed that it was as simple as disabling iMessage and also that it might take up to 45 DAYS. Absolutely ridiculous.

Even two weeks after I made the switch, having taken all possible preparations in advance I was still having issues. I was even having issues with iPhone numbers that I had never once texted before I made the switch. I verified through testing that texts to my phone from an iPhone number I had never called or texted before did not go through. It only worked when I changed the default option for "Send as SMS" from off to on. Btw, upon the switch to iOS7 Apple reset that option to off for all iPhones regardless of how it was set before the update ensuring that this problem would continue, since surely an iPhone user is so concerned about using up their text messages that they would prefer for failed iMessages not to be sent as texts. They also don't want to be notified that their message failed to send.

It's pretty obvious why Apple refused to fix this problem until they were sued. It made people who switched away from iPhone think there was a problem with their new phone. They switched and all of a sudden they're not getting their text messages. 99% of users would think that the problem was with their new phone, and they did. Apple not only hurt their former customers with their actions, they also damaged the businesses of other manufacturers, retailers, and carriers. Hopefully those businesses are able to sue Apple for the damage they intentionally caused.

Apple fans - admit it, either Apple is totally incompetent or Apple was maliciously holding former iPhone owners numbers hostage to trick them into thinking there was a problem with their new phone. Take your pick. I'm willing to concede either, but I don't think they're stupid. They're very good a manipulating the uninformed.
Score: 21 Votes (Like | Disagree)

Popular Stories

Mac Notebook Upgrade Program

Apple Introduces New MacBook Upgrade Program for Business Partners

Monday November 29, 2021 7:38 am PST by
In association with CIT as the financing partner, Apple has launched a new Mac Upgrade Program for small businesses and Apple business partners that allow companies to easily distribute and upgrade their fleets of MacBooks at an affordable price to all of their workers. As outlined on CIT's website, shared by Max Weinbach, Apple Business Partners can distribute the 13-inch MacBook Pro,...
General cyber monday 20 sale feature

Best Cyber Monday Deals for AirPods, Apple Pencil, iMac, More

Monday November 29, 2021 4:19 am PST by
With Black Friday over, Cyber Monday 2021 is now in full swing and you can find many of the same sales as last week on Apple products like AirPods, Apple Pencil, and iPad Pro. In this article we're focusing on the best Cyber Monday discounts on Apple products like these and more. Note: MacRumors is an affiliate partner with some of these vendors. When you click a link and make a purchase, we...
2017 apple tv

Cyber Monday: Original Apple TV 4K Drops to $99.99 for Amazon Prime Members

Monday November 29, 2021 12:01 pm PST by
We've been tracking Apple product and accessory deals for Cyber Monday 2021 today, and now Woot is offering a solid discount on the previous generation 32GB Apple TV 4K. You can get this device in new condition for just $99.99 if you're an Amazon Prime member. Note that this sale will last for one day only. Note: MacRumors is an affiliate partner with some of these vendors. When you click a...
iPhone SE Cosmopolitan Clean

New iPhone SE Reportedly on Track for Release in First Quarter of 2022

Tuesday November 30, 2021 8:08 am PST by
Apple plans to release a third-generation iPhone SE in the first quarter of 2022, according to Taiwanese research firm TrendForce. If this timeframe proves to be accurate, we can expect the device to be released by the end of March. As previously rumored, TrendForce said the new iPhone SE will remain a mid-range smartphone with added support for 5G:In terms of product development, Apple is...
maxresdefault

Five Features to Look Forward to in the 2022 MacBook Air

Tuesday November 30, 2021 1:51 pm PST by
In 2022, Apple is going to release an updated version of the MacBook Air with some of the biggest design changes that we've seen since 2010, when Apple introduced the 11 and 13-inch size options. In the video below, we highlight five features that you need to know about the new machine. Subscribe to the MacRumors YouTube channel for more videos. No More Wedge Design - Current MacBook...
telsa cyberwhistle

Elon Musk Urges Customers to Buy 'Tesla Cyberwhistle' Instead of Apple Polishing Cloth

Wednesday December 1, 2021 4:01 am PST by
Tesla CEO Elon Musk has encouraged customers to buy the "Cyberwhistle" for $50 instead of Apple's much-discussed Polishing Cloth. The product page, which Musk shared on Twitter on Tuesday evening, offers a limited edition stainless steel whistle with the same distinctive design of the Tesla Cybertruck:Inspired by Cybertruck, the limited-edition Cyberwhistle is a premium collectible made from ...
General cyber monday 20 sale feature 2

Best Cyber Monday Apple Accessory Deals Available Today

Monday November 29, 2021 6:41 am PST by
We started sharing deals on Apple products for Cyber Monday 2021 earlier today, and now we're tracking deals and bargains available from all of the best Apple accessory companies. Similar to Black Friday, you can expect Cyber Monday savings from Twelve South, Nomad, Belkin, Casetify, and many more. Note: MacRumors is an affiliate partner with some of these vendors. When you click a link and...
iphone holiday

Best Black Friday iPhone Deals Still Available

Friday November 26, 2021 4:58 am PST by
Cellular carriers have always offered big savings on the newest iPhone models during the holidays, and Black Friday 2021 sales have now carried over into Cyber Monday as well. Right now we're tracking notable offers on the iPhone 13 and iPhone 13 Pro devices from AT&T, Verizon, and T-Mobile. For even more savings, keep an eye on older models like iPhone SE. Note: MacRumors is an affiliate...
airpods prototype translucent

Transparent AirPods and 29W Power Adapter Prototypes Surface in Photos

Tuesday November 30, 2021 7:16 am PST by
Images of transparent prototype AirPods and a 29W Apple power adapter have been shared on Twitter by Apple device collector Giulio Zompetti. The prototypes, which appear to be either first-generation or second-generation AirPods, feature clear plastic along the stem and around the outer side of the earbud, with the normal white plastic on the inner side of the earbud. Transparent casings are ...