U2's Bono Apologizes for Automatic 'Songs of Innocence' Album Download

In a Facebook interview where U2 band members answered questions asked by their fans, U2 frontman Bono apologized to iTunes users that were upset after the band's new album "Songs of Innocence" was automatically downloaded on their devices without their consent.

In the apology, Bono says that the group "got carried away" with themselves and were worried that songs they had spent two years working on "might not be heard."

bonoapology

Oops. Um. I'm sorry about that. I had this beautiful idea and we got carried away with ourselves.

Artists are prone to that kind of thing. Drop of megalomania, touch of generosity, dash of self-promotion, and deep fear that these songs that we poured our life into over the last few years might not be heard.

There's a lot of noise out there. I guess we got a little noisy ourselves to get through it.

U2's newest album, "Songs of Innocence," was provided for free to 500 million iTunes users as part of Apple's September 9 iPhone event. As part of the promotion, Apple pushed the album to iTunes accounts, causing some devices to download the album without user permission.

The automatic downloads caused quite a bit of backlash, prompting Apple to create a tool to allow users to remove the free U2 album from their devices.

Despite the negativity over the auto downloads, U2's partnership with Apple appears to have been wildly successful, with "Songs of Innocence" seeing 26 million downloads from iTunes users. Additionally, more than 81 million users are said to have "experienced" the album, via iTunes, iTunes Radio, and Beats Music.

Apple's deal with U2 and Universal Music Group is worth an estimated $100 million and is said to be part of a "long-term relationship" that will see Apple and U2 continuing to partner up to promote innovation in music.

Popular Stories

iPhone 17 Slim Feature Single Camera 1 Redux

'iPhone 17 Air' Launching Later This Year With These 10 New Features

Wednesday January 15, 2025 7:16 am PST by
While the so-called "iPhone 17 Air" is not expected to launch until September, there are already plenty of rumors about the "ultra-thin" device. Overall, the "iPhone 17 Air" is shaping up to be a mixed bag. Due to its thinness, the device is expected to have some limited specifications compared to the iPhone 17 Pro models, including only a single rear camera, only a single speaker, no SIM...
2024 iPhone Boxes Feature

Apple Changes Trade-In Values for iPhones, iPads, Macs, and More

Thursday January 16, 2025 6:45 am PST by
Apple today adjusted estimated trade-in values for select iPhone, iPad, Mac, and Apple Watch models in the U.S., according to its website. Some values increased, while others decreased. The changes were not too significant, with most values rising or dropping by $5 to $50. We have outlined some examples below: Device New Value Old Value iPhone 15 Pro Max Up to $630 U ...
new magsafe charger

Apple Releases Updated MagSafe Charger Firmware

Tuesday January 14, 2025 11:30 am PST by
Apple today released new firmware designed for the 25W MagSafe Charger that is compatible with the iPhone 12 and later and the latest AirPods and Apple Watch models. The updated firmware is version 2A143, up from the 2A138 firmware that the accessory shipped with. In the Settings app, you'll see a different version number than the internal firmware number. The 2024 MagSafe charger was...
Generic iOS 18

iOS 18.3 Coming Soon: Here's What's New

Monday January 13, 2025 5:33 am PST by
iOS 18.3 is currently in beta for developers and public beta testers. So far, the upcoming iPhone software update is very minor in scope. Below, we outline what is new in iOS 18.3 so far. The only potential new feature coming to iPhones with iOS 18.3 so far is robot vacuum support in the Home app, but this functionality is not yet live. Apple is laying the groundwork for the feature,...
iPhone 17 Pro Dual Tone Feature 1

iPhone 17 Pro Launching Later This Year With These 8 New Features

Thursday January 9, 2025 5:45 am PST by
While the iPhone 17 Pro and iPhone 17 Pro Max are not expected to launch until September, there are already plenty of rumors about the devices. iPhone 17 Pro concept based on rumors Below, we recap key changes rumored for the iPhone 17 Pro models as of January 2025: More aluminum: iPhone 17 Pro models are rumored to have an aluminum frame, whereas the iPhone 15 Pro and iPhone 16 Pro models ...
Generic iOS 18

Everything New in iOS 18.3 Beta 3

Thursday January 16, 2025 12:39 pm PST by
Apple provided the third beta of iOS 18.3 to developers today, and while the betas have so far been light on new features, the third beta makes some major changes to Notification Summaries and also tweaks a few other features. Notification Summary Changes Apple made multiple changes to Notification Summaries in response to complaints about inaccurate summaries of news headlines. For...
severance new york promo 1

Apple Promotes Severance Season 2 Premiere With Lumon Industries Pop-Up and Visits From Actors

Tuesday January 14, 2025 3:47 pm PST by
Ahead of the season two premiere of hit TV show Severance, Apple is marketing the show with a fun Severance pop-up at the Grand Central Terminal in New York City. Apple has assembled a glass cube with workstations that are identical to the setups that Lumon employees use on the show, complete with employees "working," doing yoga, playing catch, throwing paper airplanes, sipping coffee, and...
airpods pro 2 gradient

AirPods Pro 3 Expected This Year: Here's What We Know

Wednesday January 8, 2025 7:05 am PST by
Despite being released over two years ago, Apple's AirPods Pro 2 continue to dominate the wireless earbud market. However, with the AirPods Pro 3 expected to launch sometime in 2025, anyone thinking of buying Apple's premium earbuds may be wondering if the next generation is worth holding out for. Apart from their audio and noise-canceling performance, which are generally regarded as...
Apple Card iPhone 16 Pro Feature

Three Companies Are Now in the Running to Take Over the Apple Card

Thursday January 16, 2025 8:18 am PST by
Apple is in talks with Barclays and Synchrony about becoming its new financial partner for the Apple Card, according to Reuters sources. The report today added that Apple has also been holding discussions with Chase Bank owner JPMorgan since last year, so there are at least three potential companies in the running to take over the Apple Card from current partner Goldman Sachs. Goldman...

Top Rated Comments

sualpine Avatar
134 months ago
Congratulations, America. You've forced an apology from someone who gave you something for FREE.
Score: 154 Votes (Like | Disagree)
Xenc Avatar
134 months ago
Classy response given the situation.
Score: 69 Votes (Like | Disagree)
Torrijos Avatar
134 months ago
Well mine didn't download directly and I had to cheat a bit for the download to start...

Some great songs in the album, and I give my thanks to U2 (and Apple? somebody had to pay I guess ^^)
Score: 55 Votes (Like | Disagree)
Goftrey Avatar
134 months ago
See? I don't understand why millions of people hate the guy?

It's not even remotely his fault that Apple decided to ram the album down people's throats through auto-downloading, yet he apologises anyway. If anything it should be coming from Apple themselves, not Bono.
Score: 49 Votes (Like | Disagree)
The Doctor11 Avatar
134 months ago
I don't think its really U2's fault. Apple should have said "Your out of your damn mind." And made it a free download through iTunes. Not an automatic download.
Score: 46 Votes (Like | Disagree)
gugy Avatar
134 months ago
People just are making too much ado about nothing.
U2 and Apple, I don't think ever intended anything but give away free songs for iTunes account holders enjoyment. Sure U2 made money on the deal and Apple and the band got a lot of publicity but people acting like this was an outrage is just stupidity IMO.
I am happy, got a free album that by the way is very good.
Score: 39 Votes (Like | Disagree)