Apple iOS 8.0.1 Issues Linked to Maps Debacle, Same Manager Oversaw Both Projects

ios_8_iconApple's recent iOS 8.0.1 issue, which saw the update disable the cellular connection and Touch ID functionality on numerous iPhone 6 and 6 Plus devices, may have links to Apple's 2012 Maps debacle, reports Bloomberg.

According to "people familiar with Apple's management structure," the same mid-level manager was in charge of overseeing quality assurance for both projects, having been moved to the iOS team after being removed from the Maps team.

[The manager] was removed from the maps team after the software gave users unreliable directions and mislabeled landmarks, though he remained in charge of testing for iOS, said one person, who asked not to be identified since the information isn't public.

The employee in question, who has worked at Apple since 2000, is in charge of a team of more than "100 people around the world" responsible for testing the software before it reaches consumers, says Bloomberg.

According to the Bloomberg report, engineers who test the new software often are unable to get the latest iPhones until they are available to customers, "resulting in updates that may not have gone through tests that are are rigorous as those for the latest handsets," and internal issues can also impact Apple's testing, which may explain how such a significant bug got through the testing process.

Internal turf battles also can impact quality testing, according to a former senior manager. Teams responsible for testing cellular and Wi-Fi connectivity will sometimes sign off on a product release, then [the manager's] team will discover later that it’s not compatible with another feature, the person said.

Released yesterday, iOS 8.0.1 contained a critical bug that caused the cellular service and Touch ID on iPhone 6 and 6 Plus devices to malfunction. Though the update was pulled after approximately an hour and fifteen minutes after it was first released, numerous iPhone users were able to download the software, which effectively disabled their phones.

Apple announced that it was investigating the situation in the afternoon, and yesterday evening, the company released a support document saying iOS 8.0.2 was in the works and directing users to fix the problem via an iTunes restore to iOS 8.

Apple has seen several issues with iOS 8 in recent weeks, including a major bug with HealthKit that caused the company to pull all HealthKit-enabled apps from the App Store ahead of the public release of iOS 8. Apple promised a quick fix, and iOS 8.0.1 was supposed to repair the issue and allow apps that use HealthKit back into the App Store.

Apple has just released iOS 8.0.2 to fix the bugs that were introduced with iOS 8.0.1.

Update: This post has been updated to remove the individual's name.

Top Rated Comments

mnsportsgeek Avatar
123 months ago
This is pretty low for MacRumors. People make mistakes. You don't have to ruin their careers.
Score: 66 Votes (Like | Disagree)
toptekjon Avatar
123 months ago
sure. link directly to his linkedin and rub it in his face.

Seriously. I'm sure Macrumors won't be the only one, but why ruin this guys reputation/career in such a public way? He's human! Humans make mistakes! There's no way to even know if this actually one mans fault. How could he possibly test millions of phones being used in different ways?

People act like the guy is running the country. It's just a damn phone, give the guy a break! (I love my phone too, but come on)
Score: 65 Votes (Like | Disagree)
ethanwa79 Avatar
123 months ago
According to "people familiar with Apple's management structure,"

I hope MacRumors did their research to make sure this really was the guy responsible. Otherwise you just f'ed up his life badly.
Score: 61 Votes (Like | Disagree)
milhouse994 Avatar
123 months ago
This makes me very uncomfortable. The fact that this guy's name was leaked to the media suggests that someone inside Apple has an axe to grind. This man is about to be convicted in the court of public opinion with no evidence to suggest he has done a thing wrong, other than perhaps be in wrong place twice.
Score: 56 Votes (Like | Disagree)
coolfactor Avatar
123 months ago
According to "people familiar with Apple's management structure,"

I hope MacRumors did their research to make sure this really was the guy responsible. Otherwise you just f'ed up his life badly.

If I was MacRumors' senior editor, I would've passed on this report. But I guess the ad revenue is too irresistable.
Score: 51 Votes (Like | Disagree)
diddl14 Avatar
123 months ago
Wow, is MacRumors now supporting mobbing?
Score: 51 Votes (Like | Disagree)

Popular Stories

iOS 17

10 New Things Your iPhone Can Do in Next Week's iOS 17.4 Update

Friday March 1, 2024 1:30 am PST by
Apple will this month release iOS 17.4, its biggest iPhone software update of the year so far, featuring a number of features and changes that users have been anticipating for quite a while. Below, we've listed 10 new things that your iPhone will be able to do after you've installed the update, which is projected to arrive by March 7. When the day arrives, be sure to check Settings ➝...
Apple Maps vs Google Maps Feature

Apple Maps vs. Google Maps: Which Is Better?

Friday March 1, 2024 7:10 am PST by
Apple Maps has been providing navigational guidance to Apple users for almost 13 and a half years now, and much has changed about the app in that time. However, according to data from Canalys, the overwhelming majority of iPhones in the U.S. still have Google Maps downloaded as an alternative to Apple Maps, which comes preinstalled on all iPhones. We want to hear from MacRumors readers. Which do...
apple tv plus banner

Apple TV+ Gains Over 50 Movies for a Limited Time

Friday March 1, 2024 6:29 am PST by
Apple TV+ today gained over 50 movies, adding to its back catalog of content for a limited time. The collection includes a large number of popular and classic titles. Subscribers can access the movies in a "Great Movies on Apple TV+" section in the Apple TV app. Some titles are also available in 3D. Movies in the collection include: 21 Jump Street 300 American Sniper Argo ...
Google maps feaure

Google Maps Finally Rolls Out Glanceable Directions

Wednesday February 28, 2024 2:07 am PST by
After more than a year since announcing the feature, Google Maps is finally rolling out glanceable directions on Android and iOS (via Android Police). The feature allows users to view turn-by-turn directions and a live ETA directly from their device's lock screen – information that was previously only visible when a phone was unlocked. Glanceable directions also work on the app's route...
iOS 18 Mock iPhone 16 Feature Gray

iOS 18 Rumored to Be Compatible With These iPhone Models

Tuesday February 27, 2024 6:31 am PST by
iOS 18 will be compatible with the iPhone XR, and thereby also the iPhone XS and iPhone XS Max models with the same A12 Bionic chip, according to a post on X today from a private account with a proven track record of sharing build numbers for upcoming iOS updates. The post was spotted by MacRumors contributor Aaron Perris, and it has since been deleted. However, this was likely because the...
M3 MacBook Air Feature

New MacBook Air Models Launching This March: 5 Features to Expect

Wednesday February 28, 2024 1:50 am PST by
The existing 15-inch MacBook Air arrived in June 2023, which is not that long ago in terms of Mac update cycles. However, Apple released the current 13-inch ‌MacBook Air back in June 2022. It is now the oldest Mac in Apple's current crop, having not been updated in 600 days. But rumors suggest that is unlikely to be the case for much longer. According to Bloomberg's Mark Gurman, Apple has...
airpods pro 2 pink

Apple Releases New Beta Firmware for AirPods Pro 2

Thursday February 29, 2024 11:41 am PST by
Apple today introduced a new beta firmware update for the AirPods Pro 2, both the USB-C and Lightning versions. The new firmware is version 6E188, up from the prior 6B34 firmware released in December. Apple does not often provide details or notes on what features might be included in the refreshed firmware, so it is unclear what's new. Note that this software is limited to developers at the...