Apple Preparing Fix for Sleep/Wake Crashes in 2013 MacBook Airs

macbook_air_mavericks_roundup_headerApple is preparing an update to fix an issue that causes 11 and 13-inch 2013 MacBook Airs to crash when they are wakened from sleep, according to information from an Apple Authorized Service Provider.

According to multiple lengthy threads on the Apple Support Communities, 2013 MacBook Air users have been experiencing sleep/wake issues for several months. Crashes, freezes, and blank black screens are common after waking a MacBook Air from sleep, and fixing the problem requires a hard restart.

It appears that the problem is related to OS X Mavericks and requires a combination of the computer going to sleep and a press on the keyboard or touchpad to initiate. One user has been able to successfully re-create the problem by pressing the power button to put the MacBook Air to sleep and then immediately clicking on the touchpad, which causes the machine to freeze.

The service provider that notified MacRumors about the update has said that it appears to be a bug in the sensor that detects when the lid is being opened, which has led to multiple machine returns and replacements as it was previously unclear whether it was a hardware issue or a software issue.

An Apple Support representative has also confirmed that a fix is in the works and should be bundled with the next OS X Mavericks update, which likely points to 10.9.2. A user on Apple's support forums has noted that 10.9.2 beta 4 appears to fix part of the problem by altering the function of the power button, preventing the machine from going to sleep when the power button is mis-tapped.

Ahead of the update, customers who are experiencing sleep/wake crashes with their MacBook Airs appear to be able to repair the problem with a restart.

Related Roundup: MacBook Air
Related Forums: MacBook Air, OS X Mavericks

Popular Stories

iphone 16 display

iPhone 17's Scratch Resistant Anti-Reflective Display Coating Canceled

Monday April 28, 2025 12:48 pm PDT by
Apple may have canceled the super scratch resistant anti-reflective display coating that it planned to use for the iPhone 17 Pro models, according to a source with reliable information that spoke to MacRumors. Last spring, Weibo leaker Instant Digital suggested Apple was working on a new anti-reflective display layer that was more scratch resistant than the Ceramic Shield. We haven't heard...
iPhone 17 Air Pastel Feature

iPhone 17 Reaches Key Milestone Ahead of Mass Production

Monday April 28, 2025 8:44 am PDT by
Apple has completed Engineering Validation Testing (EVT) for at least one iPhone 17 model, according to a paywalled preview of an upcoming DigiTimes report. iPhone 17 Air mockup based on rumored design The EVT stage involves Apple testing iPhone 17 prototypes to ensure the hardware works as expected. There are still DVT (Design Validation Test) and PVT (Production Validation Test) stages to...
Beyond iPhone 13 Better Blue

20th Anniversary iPhone Likely to Be Made in China Due to 'Extraordinarily Complex' Design

Monday April 28, 2025 4:29 am PDT by
Apple will likely manufacture its 20th anniversary iPhone models in China, despite broader efforts to shift production to India, according to Bloomberg's Mark Gurman. In 2027, Apple is planning a "major shake-up" for the iPhone lineup to mark two decades since the original model launched. Gurman's previous reporting indicates the company will introduce a foldable iPhone alongside a "bold"...
iphone 17 air iphone 16 pro

iPhone 17 Air USB-C Port May Have This Unusual Design Quirk

Wednesday April 30, 2025 3:59 am PDT by
Apple is preparing to launch a dramatically thinner iPhone this September, and if recent leaks are anything to go by, the so-called iPhone 17 Air could boast one of the most radical design shifts in recent years. iPhone 17 Air dummy model alongside iPhone 16 Pro (credit: AppleTrack) At just 5.5mm thick (excluding a slightly raised camera bump), the 6.6-inch iPhone 17 Air is expected to become ...
apple watch ultra yellow

What's Next for the Apple Watch Ultra 3 and Apple Watch SE 3

Friday April 25, 2025 2:44 pm PDT by
This week marks the 10th anniversary of the Apple Watch, which launched on April 24, 2015. Yesterday, we recapped features rumored for the Apple Watch Series 11, but since 2015, the Apple Watch has also branched out into the Apple Watch Ultra and the Apple Watch SE, so we thought we'd take a look at what's next for those product lines, too. 2025 Apple Watch Ultra 3 Apple didn't update the...
iPhone 17 Pro Blue Feature Tighter Crop

iPhone 17 Pro Launching Later This Year With These 13 New Features

Wednesday April 23, 2025 8:31 am PDT by
While the iPhone 17 Pro and iPhone 17 Pro Max are not expected to launch until September, there are already plenty of rumors about the devices. Below, we recap key changes rumored for the iPhone 17 Pro models as of April 2025: Aluminum frame: iPhone 17 Pro models are rumored to have an aluminum frame, whereas the iPhone 15 Pro and iPhone 16 Pro models have a titanium frame, and the iPhone ...
iPhone 17 Pro on Desk Feature

All iPhone 17 Models Again Rumored to Feature 12GB of RAM

Tuesday April 29, 2025 3:36 am PDT by
All upcoming iPhone 17 models will come equipped with 12GB of RAM to support Apple Intelligence, according to the Weibo-based leaker Digital Chat Station. The claim from the Chinese leaker, who has sources within Apple's supply chain, comes a few days after industry analyst Ming-Chi Kuo said that the iPhone 17 Air, iPhone 17 Pro, and iPhone 17 Pro Max will all be equipped with 12GB of RAM. ...
AirPods Pro 3 Mock Feature

AirPods Pro 3 Just Months Away – Here's What We Know

Tuesday April 29, 2025 1:30 am PDT by
Despite being more than two years old, Apple's AirPods Pro 2 still dominate the premium wireless‑earbud space, thanks to a potent mix of top‑tier audio, class‑leading noise cancellation, and Apple's habit of delivering major new features through software updates. With AirPods Pro 3 widely expected to arrive in 2025, prospective buyers now face a familiar dilemma: snap up the proven...

Top Rated Comments

2457282 Avatar
146 months ago
If you try to wake me too soon after I have gone to sleep -- I too will freeze up and crash. It is not just an Mac Air problem. :D
Score: 15 Votes (Like | Disagree)
rotax Avatar
146 months ago
Its not just the Mac Book Air that has this problem. My MBP has been having this crash problem for 2 years.
Score: 11 Votes (Like | Disagree)
needfx Avatar
146 months ago
at least the MBAs are not falling asleep and crashing against each other
Score: 9 Votes (Like | Disagree)
casperes1996 Avatar
146 months ago
I've been asked about this

I've been asked about this a few times. I always thought it was a user error, as the girl who asked me had never used a Mac before her Air, and was, no offense to her and god bless her, not exactly gifted when it comes to electronics...

Moral: Don't judge users when they report issues... And actually read up on it before you assume them to blame... At least now I have good news for her.
Score: 8 Votes (Like | Disagree)
gpat Avatar
146 months ago
About ********** time. I've been having this problem since October.
Score: 8 Votes (Like | Disagree)
btbeme Avatar
146 months ago
I was working on this for my father-in-law today...frustrating issue for sure.

I fiddled with some of the sleep and hibernate settings in the Terminal to see if I could either replicate or fix the problem. I don't know if I was able to cure it by changing a couple very specific parameters (this is an intermittent issue on his Air) but I was able to freeze it on command.

Was pretty simple - in the terminal I just used a sleep now command, then attempted to "intercept" the sleep (or wake it up I guess you could say) by touching the spacebar as the system started to sleep. Trying to wake it just as the keyboard lights went out would freeze it every time. The backlight and keyboard would light back up but the screen would stay blank and a hard reset was the only way to get back in.

Whether this has anything to do with the power button or a lid sensor I do not know...but I wasn't closing the lid or touching the power button in any way and could freeze it at will.

As much as I like Mavericks, I sure do see a lot of problems with it. Lazy icons, sleep issues, wireless connectivity issues, etc. - across the board, and having little or nothing to do with hardware. All of it since Mavericks.

I think that a lot of it relates to trying to make an OS as power-friendly as possible and the hardware not being able to keep up. Too many different hardware combos to try to smother their power use with software and drivers that try to make it all work on the knife-edge of power consumption.

Let's get this fixed, folks.
Score: 4 Votes (Like | Disagree)