New in OS X: Get MacRumors Push Notifications on your Mac

Resubscribe Now Close

Apple Hit With Class-Action Lawsuit Over Failing 27" iMac Displays

Tuesday October 29, 2013 1:55 pm PDT by Jordan Golson
An Idaho man is suing Apple under California's consumer protection laws because the display on his 27-inch iMac failed 18 months after he bought it -- notably outside the twelve-month standard warranty period, reports GigaOm.

The suit, which refers to a 321-page thread on the Apple Support Community as well as a post on TechCrunch from 2009, asks for more than $5 million in class-action damages and seeks to represent every Apple customer that purchased a 27-inch iMac with an LG display before December 2012.

Lemon iMac
In a complaint filed last week in San Jose, aspiring music teacher Corbin Rasmussen says he thought the iMac was expensive but, relying on Apple’s claims that is was ”designed for a long productive life,” saved up to buy one to use as a home computer and media center,

Rasmussen claims that, after 50 percent of the screen went dim, the iMac became nearly useless for watching movies and made basic web browsing difficult. He complained to Apple, which told him a repair would cost more than $500 since the defect arose after the product’s one year warranty expired.
[ 454 comments ]


Top Rated Comments

(View all)

Avatar
d0nK
64 months ago
Hence the reason for consumer law in the UK.
One year warranty is not good enough.
Simple.
Rating: 92 Votes
Avatar
Philoman
64 months ago
Complaints are necessary and good for quality control.
Rating: 49 Votes
Avatar
segalas
64 months ago
He should have purchased Applecare.
Rating: 32 Votes
Avatar
BMcCoy
64 months ago

Hence the reason for consumer law in the UK.
One year warranty is not good enough.
Simple.


Yup.

We have the Sale Of Goods Act in the UK, which ensures consumer products must be fit for purpose, and last a reasonable length of time, which is usually around 5 years for small and medium electricals, including computers.

Very surprised that the US does not have similar legislation.
Rating: 30 Votes
Avatar
oopl
64 months ago
I'm glad I didn't have to deal with this issue.
I do agree that 1 year warranty is not enough.
Step up the consumer protection laws U.S.
Rating: 26 Votes
Avatar
cere
64 months ago

I see how purchasing a $2,000 equals to a $5,000,000 reward. Times like this, I hope Apple lawyers burry the guy


It's not $5 million for him. The $5 million is the amount of the class action suit.
Rating: 21 Votes
Avatar
illegalprelude
64 months ago
I see how purchasing a $2,000 equals to a $5,000,000 reward. Times like this, I hope Apple lawyers burry the guy
Rating: 17 Votes
Avatar
kpac
64 months ago
Considering there is a 320 + pages thread about (what I presume to be) a similar problem with this particular LG panel, my guest is that he has a case...
Rating: 17 Votes
Avatar
bmunge
64 months ago
Sucks for him, but I don't see how he has a case given that it's outside of the warranty period.
Rating: 16 Votes
Avatar
Nickpocalypse
64 months ago

I see how purchasing a $2,000 equals to a $5,000,000 reward. Times like this, I hope Apple lawyers burry the guy


Has no idea how a class action lawsuit works.

Has no idea how to spell.
Rating: 16 Votes

[ Read All Comments ]