Sprint Denies Widespread Issues with Slow iPhone Data Speeds
Since the iPhone 4S debuted on Sprint on Friday, a number of the carrier's customers have been complaining of slow data speeds. While the issues are not universal for iPhone users on Sprint, they do seem to be affecting a substantial number of customers.
![sprint_logo sprint logo](https://images.macrumors.com/t/pOiIkC68fxJ96j6JXk0V7YL258A=/400x0/article-new/2011/05/sprint_logo.jpg?lossy)
PCMag.com now reports that Sprint has issued a statement on the issue, characterizing the complaints as a "small number of reports" that the carrier is looking into.
"As always, Sprint is carefully monitoring the performance of the 3G network. We are looking into a small number of reports of slow data speeds when using the iPhone 4S, however there are also reports showing that Sprint’s network is the fastest, such as the Gizmodo report that came out earlier today. Speed tests represent a moment in time and are subject to many variables including weather, time of day, device, and proximity to a tower. Sprint will continue to monitor the feedback we are getting from our customers and will investigate and resolve any issues that may arise," the company said in a statement.
As the report notes, it is unclear exactly what Gizmodo report Sprint is referring to as supporting its case, as the site's informal speed test survey is indeed showing dramatically slower average data speeds for Sprint compared to AT&T and Verizon.
PCMag.com also notes that Sprint has already been measured to have the slowest real-world 3G network speeds of the three iPhone carriers in the United States, and thus the iPhone itself may not be having a significant effect on the carrier's network. And with some customers perhaps being new to Sprint with the iPhone, they may have been unaware of the carrier's network speeds.
Popular Stories
Following nearly two years of rumors about a fourth-generation iPhone SE, The Information today reported that Apple suppliers are finally planning to begin ramping up mass production of the device in October of this year. If accurate, that timeframe would mean that the next iPhone SE would not be announced alongside the iPhone 16 series in September, as expected. Instead, the report...
Key details about the overall specifications of the iPhone 17 lineup have been shared by the leaker known as "Ice Universe," clarifying several important aspects of next year's devices. Reports in recent months have converged in agreement that Apple will discontinue the "Plus" iPhone model in 2025 while introducing an all-new iPhone 17 "Slim" model as an even more high-end option sitting...
Apple supply chain analyst Ming-Chi Kuo today shared alleged specifications for a new ultra-thin iPhone 17 model rumored to launch next year. Kuo expects the device to be equipped with a 6.6-inch display with a current-size Dynamic Island, a standard A19 chip rather than an A19 Pro chip, a single rear camera, and an Apple-designed 5G chip. He also expects the device to have a...
Apple typically releases its new iPhone series around mid-September, which means we are about two months out from the launch of the iPhone 16. Like the iPhone 15 series, this year's lineup is expected to stick with four models – iPhone 16, iPhone 16 Plus, iPhone 16 Pro, and iPhone 16 Pro Max – although there are plenty of design differences and new features to take into account. To bring ...
Apple’s iCloud Private Relay service is down for some users, according to Apple’s System Status page. Apple says that the iCloud Private Relay service may be slow or unavailable. The outage started at 2:34 p.m. Eastern Time, but it does not appear to be affecting all iCloud users. Some impacted users are unable to browse the web without turning iCloud Private Relay off, while others are...