Sprint Denies Widespread Issues with Slow iPhone Data Speeds

Since the iPhone 4S debuted on Sprint on Friday, a number of the carrier's customers have been complaining of slow data speeds. While the issues are not universal for iPhone users on Sprint, they do seem to be affecting a substantial number of customers.

sprint logo
PCMag.com now reports that Sprint has issued a statement on the issue, characterizing the complaints as a "small number of reports" that the carrier is looking into.

"As always, Sprint is carefully monitoring the performance of the 3G network. We are looking into a small number of reports of slow data speeds when using the iPhone 4S, however there are also reports showing that Sprint’s network is the fastest, such as the Gizmodo report that came out earlier today. Speed tests represent a moment in time and are subject to many variables including weather, time of day, device, and proximity to a tower. Sprint will continue to monitor the feedback we are getting from our customers and will investigate and resolve any issues that may arise," the company said in a statement.

As the report notes, it is unclear exactly what Gizmodo report Sprint is referring to as supporting its case, as the site's informal speed test survey is indeed showing dramatically slower average data speeds for Sprint compared to AT&T and Verizon.

PCMag.com also notes that Sprint has already been measured to have the slowest real-world 3G network speeds of the three iPhone carriers in the United States, and thus the iPhone itself may not be having a significant effect on the carrier's network. And with some customers perhaps being new to Sprint with the iPhone, they may have been unaware of the carrier's network speeds.

Top Rated Comments

Tiger8 Avatar
126 months ago
Guys, give them a chance. I am personally giving them a chance until my 14 days are about to run out. I used Sprint before and they were excellent, unless something changed, they should get over it.

BTW, remember it is mostly those with horrible speeds that come to MR or Sprint community to post, happy customers are unlikely to post.
Score: 11 Votes (Like | Disagree)
WannaGoMac Avatar
126 months ago
I'd rather have a sub-par internet performance for unlimited monthly than to have blazing fast internet that's only good for 2GB.
That pretty much sums up my feelings as well.

Insanely fast speeds are no good if you have a data cap.
Uh you realize that sub-par means you won't ever reach 2gb anyway... Not a great argument you made there.
Score: 10 Votes (Like | Disagree)
Fuchal Avatar
126 months ago
My Sprint was slow as balls on Friday when I received it, but since Saturday it's been perfectly fine.
Score: 8 Votes (Like | Disagree)
fraggot Avatar
126 months ago
I was getting absolutely impressive 3G speeds last night. (100KB/s down 50KB/s up) On launch day, they were garbage.

I'm wondering if they fixed it and are denying anything was ever wrong in the first place?

How are those impressive? Those are horrible 3G speeds, unless that's the norm for Sprint.
Score: 5 Votes (Like | Disagree)
jasontll Avatar
126 months ago
I am with Sprint now and I hate it every time I saw the ad how they were great about the unlimited data plan and they said ATT and VZN charge you more after 2GB and TMobile slows you down after 2GB, yet they were the only fast and unlimited... In reality, they were slow from day 1 till the end....:(:(
Score: 5 Votes (Like | Disagree)
Dr McKay Avatar
126 months ago
What did people expect?

"Why, yes of course our Mobile Internet is dog-slow" - Sprint CEO
Score: 5 Votes (Like | Disagree)

Top Stories

apple watch 6s 202009

Bloomberg: Apple Watch Series 7 to Feature Thinner Screen Bezels, Faster Processor, and Updated Ultra Wideband Tech

Monday June 14, 2021 3:41 am PDT by
This year's Apple Watch Series 7 is likely to have thinner display bezels and use a new lamination technique that brings the display closer to the front cover, according to Bloomberg's Mark Gurman. From the report: The Cupertino, California-based tech giant is planning to refresh the line this year -- with a model likely dubbed the Apple Watch Series 7 -- by adding a faster processor,...
studio buds family

Beats Studio Buds Debuting Today With Active Noise Cancellation, Stemless Design, and More for $150

Monday June 14, 2021 8:00 am PDT by
We've seen a lot of teasers about the Beats Studio Buds over the past month since they first showed up in Apple's beta software updates, and today they're finally official. The Beats Studio Buds are available to order today in red, white, and black ahead of a June 24 ship date, and they're priced at $149.99. The Studio Buds are the first Beats-branded earbuds to truly compete with AirPods...
m1 imac back

Some M1 iMac Models Shipping With Crooked Mountings

Monday June 14, 2021 12:50 pm PDT by
Some M1 iMacs appear to have a manufacturing defect that causes the display to be mounted on the stand in a way that's not perfectly aligned, leading to a crooked display. YouTuber iPhonedo over the weekend published a review of the M1 iMac, and he found that his machine appeared to be tilted on one side, a mounting disparity that was visibly noticeable and proved with a ruler. Another...
ios 15 home screen icons

iOS 15 Lets You Drag and Drop Images and Text Across Apps

Saturday June 12, 2021 3:17 pm PDT by
Apple this week previewed iOS 15, which is available now in beta for developers ahead of a public release later this year. One smaller but useful new feature added is the ability to drag and drop images, text, files, and more across apps on iPhone. MacStories editor-in-chief Federico Viticci demonstrated the new feature in a tweet: Using cross-app drag and drop on iPhone in iOS 15. Finally 🎉 #WW ...
ipad iphone duo ios 12

Apple Releases iOS and iPadOS 12.5.4 Security Fix for Older iPhones and iPads

Monday June 14, 2021 10:15 am PDT by
Apple today released new iOS and iPadOS 12.5.4 updates, with the new software aimed at older devices that are unable to run the iOS 14 update that's available on modern devices. The iOS and iPadOS 12.5.4 updates can be downloaded for free and the software is available on all eligible devices over-the-air in the Settings app. To access the new software, go to Settings > General > Software...
apple new iphone case colors

Apple Releases New Sunflower, Cloud Blue and Electric Orange iPhone 12 Cases

Monday June 14, 2021 11:12 am PDT by
Apple today released silicone iPhone cases for the iPhone 12, 12 Pro, 12 Pro Max, and 12 mini in a series of new colors that include sunflower, cloud blue, and electric orange. Sunflower is a bright yellow shade, cloud blue is a soft, light blue, and electric orange is a bright orange that's darker than the kumquat color and more orange than pink citrus. The new cases are priced starting...
files app ipados 15

iPadOS 15: Files App Gains NTFS Support, Progress Indicator, and More

Tuesday June 15, 2021 3:41 am PDT by
Apple in iPadOS 15 has added the ability to access NTFS-formatted media from within the Files app. The additional support for the Windows-related format, first discovered by YouTuber Steven Fjordstrøm, is read-only, so like on macOS you can't modify files stored on NTFS devices, but you can at least copy any data on them for working on elsewhere on your iPad. The Files app has also gotten a...
apple virtual game controller ios 15

Apple Makes New On-Screen Game Controller Available to Developers on iOS 15 and iPadOS 15

Saturday June 12, 2021 12:36 pm PDT by
During the Platforms State of the Union at WWDC this week, Apple unveiled a new API for iOS 15 and iPadOS 15 that enables developers to implement an on-screen virtual game controller in their iPhone and iPad games with just a few lines of code. While many iPhone and iPad games already offer on-screen controls, Apple's new virtual game controller is available to all developers, easy to add,...
apple store palo alto

Apple Stores to Drop Mask Requirement for Vaccinated Customers This Week

Sunday June 13, 2021 11:31 am PDT by
Apple will no longer require vaccinated customers to wear masks inside their retail stores in the U.S, a major shift in policy compared to last month, according to Bloomberg. The new change, expected to go into effect on Tuesday, will no longer require customers who have been fully vaccinated against COVID-19 to wear masks inside Apple Stores in the United States. Bloomberg notes that Apple...
nomad airtag wallet card 2

Nomad's Latest Accessory Makes It Easier to Put an AirTag in Your Wallet

Monday June 14, 2021 12:00 pm PDT by
Nomad, known for its range of accessories designed for Apple devices, today announced the Card for AirTag, which is designed to make it easier for an AirTag to fit inside a wallet for tracking purposes. With Card for AirTag, an AirTag fits inside the middle of a card-shaped holder that's then meant to fit inside of a wallet. According to Nomad, the design offers a smooth, uniform shape that...