In iOS 14, Apple overhauled widgets and introduced an option for adding widgets to the Home Screen, but in the process, a well-loved Favorites widget that existed in iOS 13 was removed.

shortcutsfavorites
The Favorites widget allowed users to set certain contacts and contact methods as favorites that were easily accessible, so you could, for example, add a favorite option for messaging Eric or calling Dan, with those actions executed with a tap on the widget.

Why the Favorites widget was removed is a mystery and it could be a simple oversight with Apple planning to reintroduce it later, but for now, those who relied on the widget can recreate its functionality with Shortcuts. It takes some effort, but it may be worth the time investment if you often relied on your Favorites.

Creating a Favorites Shortcut

Making a shortcut that replicates the behavior of the Favorites widget isn't too tough, but if you want multiple favorite options, you'll need to create a separate shortcut for each one in the Shortcuts app.

  1. Open the Shortcuts app.
  2. Tap on the "← Shortcuts" label in the upper left hand corner.
  3. Tap on the folder icon in the top right to create a new folder. Your favorites shortcuts need to be in a folder if you want to use them with the Shortcuts widget. shortcutfoldersetup arrow
  4. Name the folder ("Favorites" in our case) and choose an icon.
  5. Tap on the new folder ("Favorites") and then tap the "+" icon to start creating shortcuts. shortcutsfavoritefolder arrow

After this step, there are slightly different Shortcut creation methods that can be used to create quick contact options for calling, FaceTiming, and messaging someone.

Making a Shortcut to Call Someone

  1. Tap Add Action and then search for "Phone" or "Call."
  2. Tap the Phone app. callshortcutsetup arrow
  3. Tap on one of the suggested contacts that Shortcuts offers or tap on the "+" button to select a different contact.
  4. Make sure the Shortcut you've created says Call [Contact Name]. phonecallcontactselection
  5. Tap Next.
  6. Give the Shortcut a name. ("Call John" in our case)
  7. Tap the icon to the left to the name to select both a color and an icon for your Shortcut. shortcutphonecallcustom arrow
  8. Tap "Done."

After you tap Done, your shortcut to make a phone call to one of your contacts will be listed in the appropriate folder in the Shortcuts app. To activate it, just tap it and it will automatically call the intended person. Repeat these steps for anyone you want to create a call shortcut for.

Making a Shortcut to FaceTime Someone

  1. Tap Add Action and then search for "FaceTime" or "Call."
  2. Tap the ‌FaceTime‌ app to get to the Shortcut editing options. facetimeshortcutsetup
  3. Tap on "‌FaceTime‌" to select either standard ‌FaceTime‌ or ‌FaceTime‌ Audio. facetimeshortcutoptions
  4. Tap on the [Contact] blank to select a contact from the list.
  5. Make sure the Shortcut you've created says ‌FaceTime‌ [Contact Name].
  6. Tap Next.
  7. Give the Shortcut a name. facetimeshortcutcustomization
  8. Tap the icon next to the name to select both a color and an icon for your Shortcut.
  9. Tap "Done."

When you tap this Shortcut, it will initiate a ‌FaceTime‌ call to the person that was added as the contact.

Making a Shortcut to Message Someone

  1. Tap Add Action and then search for "Messages."messagesshortcutsetup
  2. Tap on "Send Message."
  3. Tap on the [Recipients] blank to select a contact.
  4. Type in the name of the person you want to be able to message. messagesrecipientselect
  5. Make sure the Shortcut you've created says Send "Message" to [Contact].
  6. Tap Next.
  7. Give the Shortcut a name.
  8. Tap the icon next to the name to select both a color and an icon for your Shortcut.
  9. Tap "Done."

Tapping the finished Shortcut will open up the Messages app with a compose window for the person who you added as your target contact. Note that if you want to send a message to more than one person, just type in multiple names at the part where you're entering the name of your contact.

Adding the Shortcuts Favorites Widget to Your Home Screen

Once you've created all your shortcuts for quickly sending a message, calling, or FaceTiming your contacts, you're ready to add a widget that can be accessed from the widget interface or right from the ‌Home Screen‌.

  1. Go to the iPhone's ‌Home Screen‌.
  2. Swipe over to where you want to place your new Favorite Widget.
  3. Press and hold on the ‌Home Screen‌ to enter "Jiggle" Mode, and then tap the "+" button in the upper left hand corner. shortcutswidgetsetup
  4. Search for Shortcuts and tap the icon.
  5. Choose the widget you want. If you made a single favorites Shortcut, tap the single option. If you have two to four, tap the size with four, and choose eight if you have more.
  6. Tap Add Widget.
  7. Tap on the widget to customize it. shortcutsfolderselect
  8. Tap on the folder where you put all your favorites shortcuts.
  9. Tap out of the interface and tap "Done."

That's all there is to it. Once the Shortcuts widget is set up with the appropriate folder that contains all of your contact shortcuts, a tap on any one of the widget options will initiate the action right from the widget interface, just like the prior favorites widget.

favoriteswidgethomescreen
Note that the Shortcuts widget has limited space when it comes to names, so you may need to shorten some of the Shortcut names you've created to make it clear who's going to be contacted if you have multiples.

If you need more detailed instructions on adding widgets, see our dedicated Widgets how to.

Favorites Still in the Contacts App

Just to be clear, it's the Favorites widget that's been removed, not the Favorites functionality in its entirety. You can still create and access your previously made favorite options in the Phone app under the "Favorites" tab if that's easier than making a whole bunch of Shortcuts.

favoritesapp
For more on how to make use of widgets and the new ‌Home Screen‌ changes in iOS 14, make sure to check out our widget how to and our Home Screen guide.

Top Rated Comments

oldmacs Avatar
65 months ago
It would be great if apple could stop randomly removing things - they still haven’t made a replacement for the find my friends widget that disappeared in iOS 13 :(
Score: 7 Votes (Like | Disagree)
ignatius345 Avatar
65 months ago

I pick up my iPhone and hold the power button and say "Ha Siri, call John or message John. Why do I need widgets for this? Serious question.
Not everyone cares to talk to their phone to issue commands.
Score: 2 Votes (Like | Disagree)
JM Avatar
65 months ago
If anyone wants to get real jiggy-wit-it, you can add some lines of code in there to ask you who you want to call/text so you can have multiple people within one shortcut button.

Here we go, actually. You can set up multiple people just by hitting the plus button in the "speed dial" shortcut (under Quick Shortcuts, under Gallery)



Attachment Image
Score: 2 Votes (Like | Disagree)
Dreamboy Avatar
65 months ago
Removing the widgets from the 3DTouch app menus is the worst thing Apple has made to iOS in years. I used this shortcuts all the time to call favorites, check stocks, weather, most used chats in WhatsApp...

This didn’t take any space on the home screen and was easily accessible. Now there’s no way to do many simple things and the new widget system seems much worst. I really see iOS 14 as a downgrade from iOS 13.
Score: 2 Votes (Like | Disagree)
MikeTheBohunk Avatar
65 months ago
That's actually one notable change in iOS 14 in general: long-pressing any icon on the home screen no longer shows the associate widget for any application. The old-style widgets are now only available in the leftmost page.
Score: 1 Votes (Like | Disagree)
ignatius345 Avatar
65 months ago

Search ‘phone’ in the widgets search box or look under Apps>Contacts for the 'Phone Number' action.

I've now added a list so I can choose multiple contact options from a single popup:



Result:


Thanks, I figured that out later.

My weird workaround also works, just using the Calculator as input if you paste in the correct number.
Score: 1 Votes (Like | Disagree)

Popular Stories

iOS 26 on iPhone Feature

Here's When iOS 26 Rolls Out Today in Every Time Zone [Update: Out Now!]

Monday September 15, 2025 12:00 am PDT by
Update 10:06 a.m.: iOS 26 is rolling out now, though it may take a bit for all users to see it, so keep checking! Today's the day! Apple is about to release iOS 26, which will deliver the biggest redesign since iOS 7 and bring a range of new features and improvements to iPhones worldwide. It's Apple's biggest software update of the year, and Apple announced at last week's iPhone event that...
Tim Cook Rainbow

Apple Reportedly Plans to Launch These 10 Products in 'Coming Months'

Sunday September 14, 2025 8:45 am PDT by
Apple's annual September event is now in the rearview mirror, with the iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max, iPhone Air, Apple Watch Series 11, Apple Watch Ultra 3, Apple Watch SE 3, and AirPods Pro 3 set to launch this Friday, September 19. As always, there is more to come. In his Power On newsletter today, Bloomberg's Mark Gurman said Apple plans to release many products in the...
apple n1 chip

Apple's New N1 Chip in iPhone 17, iPhone 17 Pro, and iPhone Air Has a Wi-Fi 7 Limitation

Saturday September 13, 2025 10:01 am PDT by
The latest iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max, and iPhone Air models are equipped with Apple's all-new N1 chip for Wi-Fi 7, Bluetooth 6, and Thread connectivity. However, the chip has a Wi-Fi 7 bandwidth limitation. According to FCC documents reviewed by MacRumors, the N1 chip in all of the new iPhone models supports up to 160 MHz channel bandwidth for Wi-Fi 7, short of the...
iOS 26 Battery Glass Feature

Apple Says Installing iOS 26 Might Impact Battery Life

Monday September 15, 2025 10:56 am PDT by
In the iOS 26 release notes, Apple is warning iPhone users that installing the new software might have a temporary impact on battery life, which is normal. A new support document explains that major iOS updates require background setup like indexing data and files for search, downloading new assets, and updating apps. Further, Apple says that new features could require more resources,...
iphone 17 lineup

iPhone 17 Models Launch on September 19 With These New Features

Friday September 12, 2025 7:58 am PDT by
Apple will launch its new iPhone 17 lineup and ultra-thin iPhone Air in stores on Friday, September 19, and the company has already shown off the new devices at its fall event, which ran with the the tagline "Awe dropping." The iPhone 17 series brings a host of new features and enhancements. Here's a rundown of the biggest upgrades and changes: iPhone 17 Display Changes The iPhone...
iphone air all colors

iPhone Air and iPhone 17 Pro Now Facing Extended Delivery Estimates

Saturday September 13, 2025 11:43 am PDT by
iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max, and iPhone Air pre-orders began on Friday in the U.S. and many other countries. iPhone 17 Pro Max delivery estimates quickly slipped beyond the Friday, September 19 launch day for those who had yet to place an order, and now the rest of the new models have started to follow suit. As of shortly after 11:30 a.m. Pacific Time today, select iPhone 17, ...
iPhone 17 Pro Air Boxes

iPhone Air and iPhone 17 Pro Boxes Revealed

Sunday September 14, 2025 1:36 pm PDT by
T-Mobile President Jon Freier today shared real-world photos of Apple's boxes for the iPhone Air, iPhone 17 Pro, and iPhone 17 models, which launch on Friday. Image Credit: Jon Freier Apple has typically included iPhone box renders in its product environmental reports, but it did not do so for the latest models. However, Apple's iPhone Upgrade Program page does offer some images of the boxes, ...
AirPods Pro Firmware Feature

AirPods Pro 2 and AirPods 4 Get iOS 26 Features With New Firmware Update

Monday September 15, 2025 10:50 am PDT by
Apple today released updated firmware for the AirPods Pro 2 and the AirPods 4, introducing support for the new AirPods features that are included in iOS 26, iPadOS 26, and macOS Tahoe. The firmware has a build number of 8A356, and it replaces the current 7E93 firmware. With Apple's new software updates, the AirPods Pro 2 and the AirPods 4 support better audio quality for phone calls and...