Powerbeats Pro 2 Can't Play Music While Tracking Heart Rate on Gym Equipment

Apple's new Powerbeats Pro 2 earbuds have come in for heavy criticism because of a major limitation in its heart rate monitoring functionality, according to a detailed review by DC Rainmaker and corroborated by user reports.

powerbeats pro 2 2
DC's YouTube review reveals that despite being marketed as capable of pairing with gym equipment to display heart rate data at a glance, Powerbeats Pro 2 cannot simultaneously maintain a Bluetooth connection to a phone for music playback, a limitation Apple has since confirmed.

"You cannot listen to music with your iPhone while also paired with the gym equipment for heart rate," Apple said in an email in response to DC's query.

Several Reddit users have complained about the same issue. The limitation means users must choose between listening to music from their phone or sharing heart rate data with gym equipment, but not both at the same time.

DC's review also highlighted persistent HR detection issues when using Powerbeats Pro 2 with Apple devices. Apple markets the $249.99 earbuds as fully compatible with both iOS and Android systems, however DC and other fitness reviewers encountered problems getting the heart rate functionality to work properly with various iPhone apps.

"I started off on the Apple ecosystem side trying to use my Mac with an application called Zwift, but it wasn't detecting the heart rate sensor," DC explained. "I used the Strava app, it didn't work. I used the Peloton app, it didn't work. I used the Wahoo Fitness app, and it didn't work. I tried the Nike Run Club app, and it didn't even see the thing."

"It's at this point I decided to give up on my beloved iPhone and just went straight to an Android phone."

Curiously, when switching to Android devices, the Powerbeats Pro 2 heart rate functionality worked immediately across multiple fitness apps. This doesn't appear to have been down to a defect with DC's review unit, either. Similar issues have been reported by other tech reviewers, including DesFit and Shervin Shares, who also resorted to Android devices after failing to get reliable heart rate data on iOS.

The heart rate accuracy itself also came under scrutiny, with DC's testing showing significant data dropouts and inaccurate readings during both indoor cycling and outdoor running sessions.


The Powerbeats Pro 2 were released on February 11 with several new features including Active Noise Cancellation, Transparency mode, and heart rate monitoring. Apple claims to have put the earbuds through over 1,500 hours of testing against 1,000 athletes, but the reported real-world limitations suggest Apple's implementation is falling short of some user's expectations.

Powerbeats Pro 2 retail for $249.99 and are available in Electric Orange, Hyper Purple, Jet Black, and Quick Sand. Have you had similar issues with the earbuds? Let us know in the comments.

(Thanks, Thomas!)

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Top Rated Comments

RezSeeker Avatar
15 weeks ago
Lol… that’s all I have to say
Score: 57 Votes (Like | Disagree)
Andy_2341 Avatar
15 weeks ago
What is the point of even having the earbuds if they can't play music while also doing one of their big features over other earbuds? Just get a watch or something at that point.
Score: 23 Votes (Like | Disagree)
Razorpit Avatar
15 weeks ago
Wow, no one thought how stupid this was before releasing it? They couldn't come up with some kind of music buffering system while transmitting the heart rate? ?
Score: 21 Votes (Like | Disagree)
DevNull0 Avatar
15 weeks ago
Does anyone at Apple actually use the products they make?
Score: 19 Votes (Like | Disagree)
LogicalApex Avatar
15 weeks ago
That's an expensive boondoggle.

I can't imagine why they'd release expensive headphones with heart rate monitoring that can't handle multiple connections to enable music playback. Bluetooth has supported multiple simultaneous connections for a long time now. My old Bose QC 35 II headphones from a decade ago will connect to my Mac and iPhone simultaneously so it can rapidly switchover to where I'm actively listening...

Granted, maybe Bluetooth is limited to one "active" connection in terms of like data transfer or something and the other connection on my Bose is a sort of standby to allow rapid failover. If that's the case though then I'd say this feature on these headphones has zero real world value. As no one wants to wear headphones at the gym and just sit in silence. That's a deep well of sadness.
Score: 16 Votes (Like | Disagree)
mcru21 Avatar
15 weeks ago
lmao this makes no sense
Score: 15 Votes (Like | Disagree)