Sonos Lays Off 200 Employees After App Failure

Sonos is laying off 200 employees in an effort to streamline its product teams, reports Bloomberg. The layoffs come as Sonos continues to recover from a failed app redesign last May that alienated longtime customers.

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Following widespread criticism over the app's buggy interface and missing features, Sonos temporarily suspended development on hardware products and focused all of its effort on app improvements. It took months for the company to add functionality that had been removed with the revamp, and revenue declined 16 percent in the fourth fiscal quarter of 2024.

Then Sonos CEO Patrick Spence penned an apology and outlined the steps Sonos was taking to fix the app in July, but he ultimately stepped down earlier this year. Spence was replaced with interim CEO Tom Conrad, who founded music service Pandora and has been a longtime Sonos board member.

Conrad told employees that Sonos has been "mired in too many layers that have made collaboration and decision-making harder than it needs to be," which is why the company is restructuring. Going forward, Sonos will have a simpler organization with groups for hardware, software, design, quality, and operations, rather than separate groups for different product categories.

Tag: Sonos

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Top Rated Comments

Mrkevinfinnerty Avatar
8 months ago
Employees paying the price for terrible leadership.
Score: 45 Votes (Like | Disagree)
jz0309 Avatar
8 months ago
simply put, this sucks!
Can't remember but I am guessing that the former CEO who was responsible for that disaster got a nice golden parachute ;(
Score: 25 Votes (Like | Disagree)
delsoul Avatar
8 months ago
Keep the employees and fire the management as well as the other higher ups. Workers just doing as they’re told, it’s obvious it’s the higher ups that need to be let go.
Score: 18 Votes (Like | Disagree)
It’s always something Avatar
8 months ago
So the 200 employees were the ones responsible for the failed app redesign? ?
Score: 13 Votes (Like | Disagree)
TapDatApp Avatar
8 months ago
Surely launching a $400 streaming box ('https://www.macrumors.com/2025/02/04/sonos-set-top-box/') as their next big move will fix this!
Score: 10 Votes (Like | Disagree)
F23 Avatar
8 months ago
Tim it's time to buy Sonos
Score: 9 Votes (Like | Disagree)