Apple has confirmed that customers activating new iPhones may encounter an issue where device activation during initial setup doesn't go through on Wi-Fi, saying the problem is "under investigation."
In a memo seen by MacRumors, Apple says that "there is a known issue for iOS 16 that may impact device activations on open Wi-Fi networks." To resolve the issue, Apple says customers should select "Connect to Mac or to a PC with iTunes" in the initial iOS onboarding process when prompted to connect to a Wi-Fi network and then return to the previous screen and try again on Wi-Fi until the activation goes through successfully.
Apple noted in the memo there are no current official fixes and that support staff should "not create a repair [case] for the issue." Unfortunately, the bug is untimely, as customers worldwide begin receiving their iPhone 14, iPhone 14 Pro, and iPhone 14 Pro Max pre-orders.
For new iPhone 14 customers, there is an available iOS 16.0.1 update that fixes an issue with activation and migration during setup. If you're facing issues activating your iPhone 14 out of the box, you may need to restore with a Mac or PC to iOS 16.0.1 to fix the bug and fully activate your new iPhone.
In a support document, Apple tells new iPhone 14 and iPhone 14 Pro customers that "iMessage and FaceTime might not complete activation" until they've updated their new iPhones to iOS 16.0.1.
Following nearly two years of rumors about a fourth-generation iPhone SE, The Information today reported that Apple suppliers are finally planning to begin ramping up mass production of the device in October of this year. If accurate, that timeframe would mean that the next iPhone SE would not be announced alongside the iPhone 16 series in September, as expected. Instead, the report...
Key details about the overall specifications of the iPhone 17 lineup have been shared by the leaker known as "Ice Universe," clarifying several important aspects of next year's devices. Reports in recent months have converged in agreement that Apple will discontinue the "Plus" iPhone model in 2025 while introducing an all-new iPhone 17 "Slim" model as an even more high-end option sitting...
Wednesday July 24, 2024 9:06 am PDT by Joe Rossignol
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Thursday July 25, 2024 5:43 am PDT by Tim Hardwick
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Apple is planning to release at least one iPhone 17 model next year with mechanical aperture, according to a report published today by The Information. The mechanical system would allow users to adjust the size of the iPhone 17's aperture, which refers to the opening of the camera lens through which light enters. All existing iPhone camera lenses have fixed apertures, but some Android...
LOL. Connect to iTunes is the solution? So much for that post PC era that was bragged about like what, in iOS5? Scot Forstall is rolling his eyes right now
And this is Apple. I'm readying the popcorn when it's time for the carriers' servers failures. :D