Apple Will Soon Send Payments for $95 Million Refurbished Device Class Action Lawsuit

Apple last year agreed to pay $95 million to settle an AppleCare-related lawsuit that accused the company of violating U.S. laws and regulations by providing customers with refurbished replacement devices instead of new devices when AppleCare repairs were required.

applerefurbishedgoodastwo
Administrators for the case began collecting info from impacted customers back in January, and the settlement amount received final approval in April. With everything now set, Apple is ready to begin sending out payments, and customers who are expecting money are starting to receive emails. One of the emails was shared by MacRumors reader Nathan:

According to our records, you are eligible to receive a payment of $28.90 in the settlement for the matter entitled Maldonado, et al. v. Apple Inc., et al., Case No. 3:16-CV-04067-WHO.

As Settlement Administrator for the matter, we're sending you this courtesy email to inform you that by August 30, 2022, you will receive a payment notification email that contains a link to claim your payment electronically. Once you receive that email, you will have until November 28, 2022 to claim your payment.

Please monitor your email inbox carefully for our next email. Additional details about the matter are available at www.ReplacementDeviceLawsuit.com.

Customers who are eligible for a payment will get an email by August 30, and they must respond to the email by November 28, 2022 to receive their money. The lawsuit applied to customers who purchased an ‌AppleCare‌ Protection Plan or ‌AppleCare‌+ for an iPhone or iPad between July 20, 2012 and September, 30, 2021 and who received a refurbished replacement device.

Apple's repair terms and conditions have always made it clear that the company may use "parts or products that are new or refurbished and equivalent to new in performance and reliability" when repairing or replacing a device, but the lawsuit claimed that refurbished devices are "not equivalent to new in performance and reliability." The lawsuit sought compensation for ‌iPhone‌‌, ‌‌iPad‌‌, and iPod owners who purchased ‌‌AppleCare‌‌ or ‌‌AppleCare‌‌+ coverage and were unhappy with receiving an "inferior" refurbished device instead of a device that works "like new."

Though Apple paid $95 million to settle the lawsuit, it admitted no wrongdoing and denies that refurbished devices are inferior to new devices.

(Thanks, Nathan!)

Popular Stories

iOS 26 on Three iPhones

Here's When to Expect the iOS 26 Public Beta

Tuesday July 15, 2025 11:07 am PDT by
Apple previously announced that a public beta of iOS 26 would be available in July, and now a more specific timeframe has surfaced. Bloomberg's Mark Gurman today said that Apple's public betas should be released on or around Wednesday, July 23. In other words, expect the public betas of iOS 26, iPadOS 26, macOS 26, and more to be available at some point next week. Apple will be releasing...
iPhone 17 Colors

All 15 New iPhone 17 and iPhone 17 Pro Colors Revealed in Latest Leak

Wednesday July 16, 2025 6:50 am PDT by
We may finally have a definitive list of all color options for the iPhone 17 series, ahead of the devices launching in September. MacRumors concept In a report for Macworld today, Filipe Espósito said he obtained an "internal document" that allegedly reveals all of the color options for the upcoming iPhone 17, iPhone 17 Air, iPhone 17 Pro, and iPhone 17 Pro Max models. The report includes ...
Apple Watch Ultra 2 Complications

Apple Watch Ultra 3: What to Expect

Sunday July 13, 2025 10:30 am PDT by
The long wait for an Apple Watch Ultra 3 is nearly over, and a handful of new features and changes have been rumored for the device. Below, we recap what to expect from the Apple Watch Ultra 3:Satellite connectivity for sending and receiving text messages when Wi-Fi and cellular coverage is unavailable 5G support, up from LTE on the Apple Watch Ultra 2 Likely a wide-angle OLED display that ...
iPhone 17 Pro in Hand Feature Lowgo

iPhone 17 Pro Coming Soon With These 16 New Features

Friday July 11, 2025 12:40 pm PDT by
Apple's next-generation iPhone 17 Pro and iPhone 17 Pro Max are only two months away, and there are plenty of rumors about the devices. Below, we recap key changes rumored for the iPhone 17 Pro models. Latest Rumors These rumors surfaced in June and July:A redesigned Dynamic Island: It has been rumored that all iPhone 17 models will have a redesigned Dynamic Island interface — it might ...
Apple Hornsby

Apple Store Near Sydney Permanently Closing Later This Year

Monday July 14, 2025 6:14 pm PDT by
Apple today said its store at the Westfield Hornsby shopping mall, in Hornsby, Australia, will be permanently closing in October. Apple Hornsby In a statement shared with Australian tech news website EFTM (via Reddit), Apple said that it has decided not to renew its lease at Westfield Hornsby. Apple said all affected retail employees will be given the opportunity to work at Apple's nearby...
Foldable iPhone 2023 Feature Homescreen

Foldable iPhone's Thickness and Price Range Detailed in New Reports

Wednesday July 16, 2025 11:31 am PDT by
Apple's long-rumored foldable iPhone will likely have a starting price between $1,800 and $2,000 in the U.S., analysts at investment banking firm UBS said this week. If so, the foldable iPhone would cost more than a MacBook Pro, which starts at $1,599. With a starting price of at least $1,800, the foldable iPhone would be the most expensive iPhone model ever released, topping the Pro Max at...
iPhone 17 Pro Dark Blue and Orange

Ranked: The Best Features Rumored for the iPhone 17 Lineup

Wednesday July 16, 2025 4:17 pm PDT by
We have just under two months to go until the debut of Apple's iPhone 17 models, and rumors have been ramping up in recent weeks. We went through everything we know so far, pulling out the most exciting rumors and highlighting some other changes that aren't going to be so great. Top Tier Ultra Thin iPhone 17 Air - The iPhone 17 Air is 2025's most exciting iPhone rumor, because it's the...

Top Rated Comments

Jerry Fritschle Avatar
38 months ago
As someone who has purchased refurbs on purpose, I'm ambivalent. What is clear, though, is that the lawyers, as always, are the winners here.
Score: 36 Votes (Like | Disagree)
HMI Avatar
38 months ago
Great! I’ll use my $28.90 as a down payment on my next AppleCare+ Plan.

The future has never been brighter!
Score: 14 Votes (Like | Disagree)
antiprotest Avatar
38 months ago
Where my $.93 at?
Score: 11 Votes (Like | Disagree)
icanhazmac Avatar
38 months ago

Apple's repair terms and conditions have always made it clear that the company may use "parts or products that are new or refurbished and equivalent to new in performance and reliability"
Then this is crap, more lawyer BS.
Score: 10 Votes (Like | Disagree)
sorgo † Avatar
38 months ago
Almost $30?!?! ???
Score: 7 Votes (Like | Disagree)
icerabbit Avatar
38 months ago
When refurbished products come with a NEW battery and/or case - where applicable - how are they inferior?
And it has been my understanding this was always part of the care agreement.

How was this not thrown out?
Score: 7 Votes (Like | Disagree)