Apple Erroneously Sending iTunes Connect Email to Users

Apple is erroneously sending emails to users asking them to update their iTunes Connect banking information, but the users receiving the emails often have no content being distributed via the service.

itunes connect email
Users have flocked to Twitter to share their confusion over the email, which reads, "we're reaching out because your banking information in iTunes Connect is invalid and needs to be corrected to ensure the successful payment of any amounts owed to you."

For many users, the email is signed by the Apple Music Team, which would imply those receiving the email are artists with content on ‌Apple Music‌. For reference, iTunes Connect is what producers, artists, writers, and more use to distribute their content across Apple's platforms.


"Once your banking information is corrected, it may take up to two payment cycles to send your payment. If you have any questions, contact us," the email continues. For users who do not use iTunes Connect, it's probably safe to simply ignore the email.

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Top Rated Comments

yossi Avatar
25 months ago
Damn - looks exactly like a phishing email would look like
Score: 18 Votes (Like | Disagree)
WWPD Avatar
25 months ago
Waiting on the iJustine review of this email.
Score: 10 Votes (Like | Disagree)
jdmachogg Avatar
25 months ago
Oohhh so I'm not going insane. Was definitely a wtf moment this morning.
Score: 9 Votes (Like | Disagree)
icwhatudidthere Avatar
25 months ago
I didn't get that one, but I did get one telling me that sales on the Book Store in Canada now have a 7% sales tax on book sellers in British Columbia and that Apple would collect it on my behalf. Not that I'm an author or in Canada but thanks?
Score: 9 Votes (Like | Disagree)
scheinderrob Avatar
25 months ago
TFW when a phishing type email comes from the company itself
Score: 6 Votes (Like | Disagree)
BootsWalking Avatar
25 months ago
I got the email and just assumed from the weird title it was a phishing attempt so I deleted it without reading the body.
Score: 5 Votes (Like | Disagree)