Apple Now Offering Face ID Repairs for iPhone X Without Replacing the Entire Device

Apple has expanded its program that allows customers to get their Face ID system repaired without replacing the entire device to the iPhone X, according to a memo seen by MacRumors. The ‌iPhone‌ X was initially excluded from the list for this program.

Screen Shot 15
Apple launched the program last month, giving Apple Stores and authorized repair centers access to parts for the TrueDepth camera system and allowing technicians to repair ‌Face ID‌ without replacing the entire phone. The program was initially only available for the ‌iPhone‌ XS and later but has now been expanded to include the ‌iPhone‌ X and, therefore, all iPhones with ‌Face ID‌.

Top Rated Comments

fwmireault Avatar
20 months ago
This should have been the way to repair iphone X since day 1 of its launch. 4.5 years too late
Score: 14 Votes (Like | Disagree)
Gusjasso Avatar
20 months ago
It’s like a bad taste joke: we are closer to the obsolete date than from the releasing date.
Score: 11 Votes (Like | Disagree)
oneMadRssn Avatar
20 months ago
On the one hand, I applaud Apple's dedication to long-term support of it's devices. No other smartphone OEM will even think about repair a year after launch, let alone over 4 years later.

On the other hand, this really should be been the case from launch or shortly thereafter. Apple should do better.
Score: 10 Votes (Like | Disagree)
AirunJae Avatar
20 months ago

On the one hand, I applaud Apple's dedication to long-term support of it's devices. No other smartphone OEM will even think about repair a year after launch, let alone over 4 years later.

On the other hand, this really should be been the case from launch or shortly thereafter. Apple should do better.
Should have been the case, but wasn't unfortunately. However, I think this is a sign that Apple is going to do better in the future. At least I'm hopeful it is.
Score: 5 Votes (Like | Disagree)
CrazyForCashews Avatar
20 months ago
Kinda off topic but seeing the iPhone X/XS reminds me how much more better looking and designed they are than the current iPhones.
Score: 5 Votes (Like | Disagree)
AirunJae Avatar
20 months ago
While it's awfully late, hopefully its a good sign for devices in the future ?
Score: 5 Votes (Like | Disagree)

Popular Stories

Multi Display CarPlay 1

All-New Apple CarPlay Launching Later This Year With These 5 New Features

Friday September 29, 2023 11:29 am PDT by
At WWDC 2022 last year, Apple previewed the next generation of CarPlay, promising deeper integration with vehicle functions like A/C and FM radio, support for multiple displays across the dashboard, personalization options, and more. Apple said the first vehicles with support for the next-generation CarPlay experience would be announced in late 2023, but it has still not shared any additional...
BMW Logo iPhone 15 Pro

Warning: BMW Wireless Charging May Break iPhone 15's Apple Pay Chip

Sunday October 1, 2023 6:14 am PDT by
If you have an iPhone 15 and drive a BMW, it might be best to avoid charging the device with the vehicle's wireless charging pad for now. Over the past week, some BMW owners have complained that their iPhone 15's NFC chip no longer works after charging the device with their vehicle's wireless charging pad, according to comments shared on the MacRumors Forums and X, formerly known as Twitter. ...
iPhone 15 Pro lineup

Apple to Address iPhone 15 Pro Overheating Issue With iOS 17 Update

Saturday September 30, 2023 9:28 am PDT by
Apple plans to release an iOS 17 update to address a bug that may contribute to the reported iPhone 15 Pro and iPhone 15 Pro Max overheating issue, according to a statement the company shared today with MacRumors and Forbes reporter David Phelan. Apple also says some recent updates to third-party apps have overloaded the system and contributed to the overheating issue. The report notes that...
iphone se 4 modified flag edges

iPhone SE 4 Details: Action Button, USB-C Port, Face ID, and More

Wednesday September 27, 2023 1:34 pm PDT by
Significant changes are expected to arrive with Apple's fourth-generation iPhone SE, in terms of both design and hardware, MacRumors has learned. The iPhone SE 4, known internally under the codename Ghost, is expected to receive a new design derived almost entirely from the base model iPhone 14. According to our sources, the iPhone SE 4 will use a modified version of the iPhone 14 chassis...
iPhone 16 Side Feature

iPhone 16 and 16 Pro: Preliminary Weights and Dimensions

Friday September 29, 2023 12:34 pm PDT by
MacRumors has obtained preliminary information on the weights and dimensions planned for the iPhone 16, iPhone 16 Plus, iPhone 16 Pro, and iPhone 16 Pro Max. The information corroborates previous reports suggesting that the iPhone 16 Pro and 16 Pro Max will feature larger displays. iPhone 16 and 16 Plus Current information suggests that the iPhone 16 and 16 Plus will maintain the same...
uk bank account apple wallet 2

Apple Wallet's New Bank Account Feature Likely to Expand to U.S.

Friday September 29, 2023 8:11 pm PDT by
Starting with the iOS 17.1 beta released this week, iPhone users in the U.K. can add debit and credit cards from select banks in the country to the Wallet app and view their available balances and latest transactions for those accounts. Apple calls this feature Connected Cards, and it's currently available in the U.K. only, but there is now evidence to suggest it will expand to the U.S. in...
iPhone 15 Pro Cameras

Apple Says iPhone 15 Pro's Titanium Frame Does Not Contribute to Overheating Issue

Saturday September 30, 2023 11:10 am PDT by
Apple today said it plans to release an iOS 17 software update with a bug fix for the iPhone 15 Pro and iPhone 15 Pro Max overheating issue, and the company has since shared additional details about the matter with MacRumors. Importantly, Apple said the issue is not related to the titanium frame. Contrary to a report this week, Apple said the iPhone 15 Pro's design does not contribute to...