Apple Now Offering Face ID Repairs for iPhone X Without Replacing the Entire Device

Apple has expanded its program that allows customers to get their Face ID system repaired without replacing the entire device to the iPhone X, according to a memo seen by MacRumors. The ‌iPhone‌ X was initially excluded from the list for this program.

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Apple launched the program last month, giving Apple Stores and authorized repair centers access to parts for the TrueDepth camera system and allowing technicians to repair ‌Face ID‌ without replacing the entire phone. The program was initially only available for the ‌iPhone‌ XS and later but has now been expanded to include the ‌iPhone‌ X and, therefore, all iPhones with ‌Face ID‌.

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Top Rated Comments

fwmireault Avatar
28 months ago
This should have been the way to repair iphone X since day 1 of its launch. 4.5 years too late
Score: 14 Votes (Like | Disagree)
Gusjasso Avatar
28 months ago
It’s like a bad taste joke: we are closer to the obsolete date than from the releasing date.
Score: 11 Votes (Like | Disagree)
oneMadRssn Avatar
28 months ago
On the one hand, I applaud Apple's dedication to long-term support of it's devices. No other smartphone OEM will even think about repair a year after launch, let alone over 4 years later.

On the other hand, this really should be been the case from launch or shortly thereafter. Apple should do better.
Score: 10 Votes (Like | Disagree)
AirunJae Avatar
28 months ago

On the one hand, I applaud Apple's dedication to long-term support of it's devices. No other smartphone OEM will even think about repair a year after launch, let alone over 4 years later.

On the other hand, this really should be been the case from launch or shortly thereafter. Apple should do better.
Should have been the case, but wasn't unfortunately. However, I think this is a sign that Apple is going to do better in the future. At least I'm hopeful it is.
Score: 5 Votes (Like | Disagree)
CrazyForCashews Avatar
28 months ago
Kinda off topic but seeing the iPhone X/XS reminds me how much more better looking and designed they are than the current iPhones.
Score: 5 Votes (Like | Disagree)
AirunJae Avatar
28 months ago
While it's awfully late, hopefully its a good sign for devices in the future ?
Score: 5 Votes (Like | Disagree)