Apple Walks Back iPhone 13 Display Repair Restriction That Disabled Face ID
Following the launch of the iPhone 13 models, iFixit and other independent repair outlets found that replacing the iPhone's display renders Face ID non-functional, limiting repairs to Apple itself, Apple Authorized Service Providers, and Apple-associated repair shops. The change made it much more difficult for smaller, independent repair shops to perform iPhone 13 display repairs on broken devices.
Image via iFixit
Given the blowback from repair providers unhappy with the restriction, Apple has decided to change its policy. Apple told The Verge that it plans to introduce a software update that will allow for standard display repairs that do not disable Face ID.
With the iPhone 13 models, Apple added a small microcontroller that pairs the iPhone 13 to its display. When performing a display repair, this microcontroller must be paired to the new display using Apple's tools, which independent repair shops do not have access to. Without this pairing process, swapping an iPhone 13 display with a new display results in an error message that says "Unable to activate Face ID on this iPhone."
Repair shops without access to Apple's pairing tools could take the microcontroller from the original display and add it to a new display, but it's a finicky process that requires soldering and a microscope to perform.
The software update that Apple plans to implement will remove the restriction that requires the microcontroller to be transferred to a new display when a repair is made, so independent shops will once again be able to repair screens without impacting the functionality of Face ID.
There is no word yet on when Apple will add the software update to simplify iPhone display repairs for independent repair providers, but iOS 15.2 is in beta testing at the current time and the feature could be introduced in that update.
Popular Stories
Apple today announced the iPhone 16 Pro and iPhone 16 Pro Max—its latest flagship smartphones—featuring larger displays, an all-new Camera Control button, and the A18 Pro chip. The iPhone 16 Pro has a 6.3-inch display, while the iPhone 16 Pro Max features a 6.9-inch display—the biggest iPhone display ever. The borders around the display are the thinnest of any Apple device. The...
Apple's "It's Glowtime" event kicks off today at 10:00 a.m. Pacific Time, where we're expecting to see the iPhone 16 lineup and some updated Apple Watch and AirPods models unveiled, and perhaps some other announcements. Apple is providing a live video stream on its website, on YouTube, and in the company's TV app across various platforms. We will also be updating this article with live blog...
Following its iPhone 16 event on Monday, Apple shared a PDF on its website with a list of all new features and changes coming with iOS 18. The list includes many features that were already announced, including Apple Intelligence, new customization options for the Home Screen and Control Center, a redesigned Photos app, several enhancements to the Messages app, a Passwords app, and more....
Apple today announced the latest lineup of iPhones, including the iPhone 16, iPhone 16 Plus, iPhone 16 Pro, and iPhone 16 Pro Max. Pre-orders for these devices begin September 13, and if you plan on ordering from a cellular carrier in the United States, there will be plenty of options for discounts from the major carriers. AT&T is offering the iPhone 16 and iPhone 16 Pro at no cost with...
With the launch of the new iPhone 16, iPhone 16 Plus, iPhone 16 Pro, and iPhone 16 Pro Max, Apple has discontinued some of its older iPhones. As of today, Apple is no longer selling the iPhone 13, and the iPhone 15 Pro and iPhone 15 Pro Max have been replaced with the iPhone 16 Pro and iPhone 16 Pro Max. The iPhone SE remains as Apple's most affordable device, with the iPhone 14 and iPhone...
Apple today announced that the AirPods Max are being updated with a USB-C charging port and new color options, including Midnight, Blue, Purple, Orange, and Starlight. In addition, Apple said the AirPods Max are gaining support for Personalized Spatial Audio with the upcoming iOS 18 software update. The updated AirPods Max will be available to pre-order for $549 starting today, and the...
Apple at its event today announced the Apple Watch Series 10, featuring a wide-angle OLED display that is larger than the Apple Watch Ultra, with the company describing it as the "biggest display and thinnest design ever." The Series 10 is 9.7mm thick, which is nearly 10% thinner than Series 9, and it weighs 20% less than the Stainless Steel Series 9. The Aluminum cases also weigh up to 10%...
Will you be skipping the iPhone 16 Pro and waiting another year to upgrade? If so, we already have some iPhone 17 Pro rumors for you. Below, we recap key new features rumored for the iPhone 17 Pro models so far: 24MP front camera for all iPhone 17 models: All four iPhone 17 models will feature an upgraded 24-megapixel front-facing camera, according to Apple supply chain analysts Ming-Chi...
