Apple Explains Why 'Allow Apps to Request to Track' May Be Grayed Out on iOS 14.5

Starting with the iOS 14.5, iPadOS 14.5, and tvOS 14.5 software updates released this week, apps must ask for permission before tracking your activity across other companies' apps and websites for targeted advertising purposes.

Allow Apps Request Track Feature
On an iPhone or iPad, users can manage tracking permissions on an app-by-app basis in the Settings app under Privacy > Tracking, and there is also an "Allow Apps to Request to Track" setting that applies to all apps. Each app that asks for permission to track while this setting is toggled off will be treated as if you tapped "Ask App Not to Track."

In a new support document, Apple said there are a few circumstances where the "Allow Apps to Request to Track" setting is grayed out, however, including:

  • For users with child accounts or under age 18 by birth year, signed in with their Apple ID
  • If your Apple ID is managed by an educational institution or uses a configuration profile that limits tracking
  • If your Apple ID was created in the last three days

9to5Mac previously reported that some users are still seeing the toggle grayed out even when the first two circumstances listed above do not apply to them, suggesting that there could be a bug or other issue going on. Apple has yet to respond to requests for comment.

Some users suspect there might be a correlation between the "Personalized Ads" setting and whether "Allow Apps to Request to Track" is grayed out.


On devices with the "Allow Apps to Request to Track" setting grayed out, all apps that request to track are denied permission by default and cannot access the device's random advertising identifier, known as the IDFA, according to Apple. Apps are also not permitted to track your activity using other information that identifies you or your device, such as your email address, although this policy is not enforced at a technical level.

Apple recently shared a video with more details about its new App Tracking Transparency requirement for those interested in learning more.

Related Forum: iOS 14

Popular Stories

iOS 26

iOS 26.2 Coming Soon With These 8 New Features on Your iPhone

Thursday December 11, 2025 8:49 am PST by
Apple seeded the second iOS 26.2 Release Candidate to developers earlier this week, meaning the update will be released to the general public very soon. Apple confirmed iOS 26.2 would be released in December, but it did not provide a specific date. We expect the update to be released by early next week. iOS 26.2 includes a handful of new features and changes on the iPhone, such as a new...
iOS 26

iOS 26.4 and iOS 27 Features Revealed in New Leak

Friday December 12, 2025 10:56 am PST by
Macworld's Filipe Espósito today revealed a handful of features that Apple is allegedly planning for iOS 26.4, iOS 27, and even iOS 28. The report said the features are referenced within the code for a leaked internal build of iOS 26 that is not meant to be seen by the public. However, it appears that Espósito and/or his sources managed to gain access to it, providing us with a sneak peek...
iOS 26

Apple Releases iOS 26.2 With Alarms for Reminders, Lock Screen Changes, Enhanced Safety Alerts and More

Friday December 12, 2025 10:10 am PST by
Apple today released iOS 26.2, the second major update to the iOS 26 operating system that came out in September, iOS 26.2 comes a little over a month after iOS 26.1 launched. ‌iOS 26‌.2 is compatible with the ‌iPhone‌ 11 series and later, as well as the second-generation ‌iPhone‌ SE. The new software can be downloaded on eligible iPhones over-the-air by going to Settings >...
AirPods Pro Firmware Feature

Apple Releases New Firmware for AirPods Pro 2 and AirPods Pro 3

Thursday December 11, 2025 11:28 am PST by
Apple today released new firmware designed for the AirPods Pro 3 and the prior-generation AirPods Pro 2. The AirPods Pro 3 firmware is 8B30, up from 8B25, while the AirPods Pro 2 firmware is 8B28, up from 8B21. There's no word on what's include in the updated firmware, but the AirPods Pro 2 and AirPods Pro 3 are getting expanded support for Live Translation in the European Union in iOS...
macOS Tahoe 26 Thumb

Apple Releases macOS Tahoe 26.2 With Edge Light

Friday December 12, 2025 10:08 am PST by
Apple today released macOS Tahoe 26.2, the second major update to the macOS Tahoe operating system that came out in September. macOS Tahoe 26.2 comes five weeks after Apple released macOS Tahoe 26.1. Mac users can download the macOS Tahoe update by using the Software Update section of System Settings. macOS Tahoe 26.2 includes Edge Light, a feature that illuminates your face with soft...
AirTag 2 Mock Feature

Apple AirTag 2: Four New Features Found in iOS 26 Code

Thursday December 11, 2025 10:31 am PST by
The AirTag 2 will include a handful of new features that will improve tracking capabilities, according to a new report from Macworld. The site says that it was able to access an internal build of iOS 26, which includes references to multiple unreleased products. Here's what's supposedly coming: An improved pairing process, though no details were provided. AirTag pairing is already...
ipados 26 1 slide over

Apple Releases iPadOS 26.2 With Multitasking Improvements

Friday December 12, 2025 10:09 am PST by
Apple today released iPadOS 26.2, the second major update to the iPadOS 26 operating system released in September. iPadOS 26.2 comes a month after iPadOS 26.1. The new software can be downloaded on eligible iPads over-the-air by going to Settings > General > Software Update. iPadOS 26.2 continues with the multitasking improvements that were added with iPadOS 26.1. You can now drag and...
iphone fold text

'iPhone Fold' Arrival Expected to Cement Book-Style Era for Foldables

Friday December 12, 2025 3:55 am PST by
Foldable smartphone panel shipments are projected to jump 46% year-over-year in 2026, with Apple's entry into the market serving as the main catalyst, according to Counterpoint Research's latest Foldable-Rollable Display Shipment Tracker. "Apple is the key driver as it starts to procure panels for its first foldable iPhone," said Counterpoint's Guillaume Chansin. The research firm expects...

Top Rated Comments

AngerDanger Avatar
61 months ago

Who remembers the days pre ios7 when ios was so simple and intelligently designed nothing needed an explanation?
I too remember when iOS was so lacking in features that it didn't need as many explanations for those features.

One way to look at it is that if you want to use iOS 14.5 like you used iOS 6 and below, none of these preferences matter anyway because they're for features that didn't exist at the time.

Technically, iOS is just as simple but has added complexity for those who want it. :)
Score: 21 Votes (Like | Disagree)
cableguy84 Avatar
61 months ago
Who remembers the days pre ios7 when ios was so simple and intelligently designed nothing needed an explanation?
Score: 15 Votes (Like | Disagree)
l0stl0rd Avatar
61 months ago
none of the 3 points apply but it is still grayed out ;)

However personalized adds it turned off grayed out too
Score: 14 Votes (Like | Disagree)
dmelgar Avatar
61 months ago
As a developer, I've never liked disabling or graying out an option without explaining in the UI why it is disabled.
Otherwise you end up with issues like this that require press release, lol. Much easier to add text describing why it's disabled or not have the option appear at all.
Apple used to be good about this.
Score: 8 Votes (Like | Disagree)
NPC Compliant Avatar
61 months ago
Perfectly reasonable safeguards
Score: 7 Votes (Like | Disagree)
BvizioN Avatar
61 months ago

Who remembers the days pre ios7 when ios was so simple and intelligently designed nothing needed an explanation?
You most be referring to the dull/boring stitched-leather all over iOS versions! How much I do not miss these.
Score: 4 Votes (Like | Disagree)