Older iCloud Links for Sharing Shortcuts Have Suddenly Stopped Working [Updated]

Sharing Shortcuts via iCloud appears to be severely affected by an issue that is stopping older links from working.

shortcut not found
All older ‌iCloud‌ links for sharing Shortcuts appear to no longer be functional, rendering it impossible to add shared Shortcuts from links that were created a while ago. It is not yet clear exactly when the cut-off date for created Shortcuts links is, but broadly, links created within the past week seem to be unaffected and continue to work correctly. Apple's own in-app gallery for downloading Shortcuts is also still working as expected.

When attempting to add a Shortcut from an affected ‌iCloud‌ link, users are now presented with an error message in the Shortcuts app that reads "Shortcut Not Found: The shortcut link may be invalid, or it may have been deleted." The change has since been flagged by users on Reddit and Twitter.

It is as yet unclear if the error is an intentional change on Apple's part, as it could have added an expiry period to the ‌iCloud‌ links to prevent them from working after a certain amount of time, or if it is simply a server-side error that has invalidated all links created prior to an internal change.

Either way, the fact that the majority of links to Shortcuts are now defunct is highly problematic for sites such as MacStories or the subreddit r/shortcuts, which are heavily reliant on ‌iCloud‌ links for sharing previously-created Shortcuts.

Update: Apple has now provided a statement to Federico Viticci of MacStories, explaining that it is aware of the problem and is working to restore the previously shared Shortcuts:

There are also now early indications that the problematic ‌iCloud‌ links to Shortcuts have started to be restored.

Top Rated Comments

goonie4life9 Avatar
18 weeks ago
Not to worry folks, for the Senior Advisor I spoke to assured me this is not an issue. He stated that Apple talks to millions of customers an hour and if this was an issue, Apple would know about it before any customer knew about it. The current guidance is for customers to erase and re-install iCloudShareOS. This should be done through iTunes. If that doesn't resolve the issue, it will need to be escalated to Engineering after conducting Diagnostics, with Mail Logging enabled. Engineering will respond in 48 hr and because this is a known issue, Apple's Official Position on the matter is to keep your iCloudShareOS up to date.
Score: 16 Votes (Like | Disagree)
nvmls Avatar
18 weeks ago
iCloud is annoying at so many levels its mind bending.

When trying to share several pictures it tends to send iCloud links also which are extremely inconvenient making the receiver leave the conversation to see them on a browser, for such a basic sharing interaction, even whatsapp has it right.

Also, how Apple is currently managing moving massive amounts of photos through iCloud is anything but "simple" (which sooner or later ends up leading to cloud storage issues anyways)
Score: 9 Votes (Like | Disagree)
Brandon42 Avatar
18 weeks ago

WTF is this? I mean, you can ask your users to keep their iOS, iPadOS and macOS updated, but asking your users to keep this... iCloudShareOS up to date??? What is this operating system to begin with? An OS inside iOS? Then, you say users must update it through iTunes, a software that is deprecated for more than a year.

Honestly all this **** shouldn’t be necessary, and you cannot ask your customers to have this level of t
technical knowledge.
I’m pretty sure the original poster is being sarcastic.
Score: 6 Votes (Like | Disagree)
Populus Avatar
18 weeks ago

Not to worry folks, for the Senior Advisor I spoke to assured me this is not an issue. He stated that Apple talks to millions of customers an hour and if this was an issue, Apple would know about it before any customer knew about it. The current guidance is for customers to erase and re-install iCloudShareOS. This should be done through iTunes. If that doesn't resolve the issue, it will need to be escalated to Engineering after conducting Diagnostics, with Mail Logging enabled. Engineering will respond in 48 hr and because this is a known issue, Apple's Official Position on the matter is to keep your iCloudShareOS up to date.
WTF is this? I mean, you can ask your users to keep their iOS, iPadOS and macOS updated, but asking your users to keep this... iCloudShareOS up to date??? What is this operating system to begin with? An OS inside iOS? Then, you say users must update it through iTunes, a software that is deprecated for more than a year.

Honestly all this **** shouldn’t be necessary, and you cannot ask your customers to have this level of t
technical knowledge.
Score: 4 Votes (Like | Disagree)
macsareveryinteresting Avatar
18 weeks ago
Apple will fix it by iOS 14.5.
Score: 4 Votes (Like | Disagree)
jfunker Avatar
18 weeks ago
Wrong database selected, 83884092049 rows affected. Poor intern!
Score: 3 Votes (Like | Disagree)

Top Stories

facetime ios15

Apple Unveils New FaceTime Features Like Spatial Audio, SharePlay, Voice Isolation, and More

Monday June 7, 2021 10:19 am PDT by
Apple at WWDC has announced several new upcoming FaceTime features for Apple devices, like spatial audio, voice isolation, wide spectrum, FaceTime Links, SharePlay, and more. Adding spatial audio will make it feel like you're sitting in the same room as the person you're speaking to, and in group calls, friends will sound spread out in the room. Voice isolation is a machine learning...
macos big sur ios 14 iphone 12 pro macbook air icloud drive desktop documents hero

Apple Merging 'iCloud Documents and Data' Service With iCloud Drive in May 2022

Tuesday May 11, 2021 2:36 am PDT by
Apple plans to merge its iCloud Documents and Data service with iCloud Drive starting in May of 2022, according to a support document published late last week (via MacGeneration). iCloud Drive and iCloud Documents and Data share the fundamental ability to backup data from apps. However, iCloud Documents and Data was often a cumbersome, confusing experience. In contrast, iCloud Drive is more...
iWork Trio Feature

Apple Updates iWork for iOS and macOS With New Linking Features and More

Tuesday June 1, 2021 9:20 am PDT by
Apple today updated its suite of iWork apps, including Pages, Keynotes, and Numbers for iOS and macOS, with new features related to Schoolwork and the ability to link web pages, email addresses, and phone numbers to different shapes and objects. For Pages and Numbers on iOS and macOS, the updates include the ability for users to link different elements, such as a link to a web page, an email ...
tradfri shortcut button 2

HomeKit Support Rolling Out to IKEA's TRADFRI Motion Sensor and Shortcut Button

Friday February 19, 2021 3:24 am PST by
IKEA is rolling out Apple HomeKit support for the Motion sensor and Shortcut button in its TRÅDFRI range of smart home products, according to release notes for an upcoming Gateway software update. First spotted by Dutch blog iCulture, the next Gateway firmware version (1.13.21) coming down the line will include HomeKit support for the sensor and button, allowing the accessories to be used to ...
maxresdefault

Handy iPhone and iPad Shortcuts You Should Check Out

Friday March 19, 2021 12:31 pm PDT by
With the launch of iOS 13, Apple introduced Shortcuts support and the Shortcuts app, adding a whole range of new functionality to the iPhone. Shortcuts have continued to be popular since their debut, and in iOS 14, the addition of Home screen widgets made it even easier to get to your Shortcuts, so we thought we'd round up some of our most useful Shortcut options for iPhone and iPad. Subscribe ...
homekit secure video package

HomeKit Secure Video Cameras Can Notify You When a Package Has Arrived Starting With iOS 15

Monday June 7, 2021 4:09 pm PDT by
Starting with iOS 15 and iPadOS 15, which will be publicly released in the fall, security cameras and video doorbells that support HomeKit Secure Video can now detect and notify you when a package has been delivered. HomeKit Secure Video, available on iOS 13.2 and later, leverages iCloud to securely stream and store video clips from compatible HomeKit-enabled indoor and outdoor cameras and...
airtag in hand

AirTags Work as an NFC Trigger for Apple Shortcuts

Monday May 17, 2021 7:16 am PDT by
The AirTag's built-in NFC coil can be used by the Apple Shortcuts app to trigger automations, it has been found. The functionality, noticed by iCulture, allows users to trigger Shortcuts by simply tapping the top of their iPhone on the white plastic side of the AirTag. As Shortcuts are completely user-configurable, and can be used to initiate an almost infinite number of actions, the fact...
photos app metadata

iOS 15 Photos App Now Displays EXIF Metadata for Images

Monday June 7, 2021 2:48 pm PDT by
If you've ever wanted to see the EXIF data for a photo right on your iPhone Photos app, then you're going to want to install the iOS 15 update right away. With iOS 15, each image in the Photos app has a new "Info" button available that displays image format, the details of the camera used to capture it, and the location where it was taken. Prior to now, there was no way to view this...
icloud

Apple Temporarily Expands iCloud Storage in iOS 15 for Backing Up Data and Transferring to a New Device

Monday June 7, 2021 1:18 pm PDT by
If you're low on iCloud storage but want to buy a new device and transfer your data, Apple is making the process easier in iOS 15 with a temporary storage boost. Apple says that the new feature will grant you as much storage as you need to complete a temporary backup for up to three weeks, letting users transfer their apps, data, and settings to a new device using iCloud even when there's an ...
maxresdefault

Useful iPhone Tips You Might Not Know

Friday February 12, 2021 3:00 pm PST by
There seem to be an endless number of iPhone tips and tricks to share, and that's because Apple's smartphones are so feature rich that it's impossible to keep up with everything they're capable of. We've rounded up some useful tips and hacks in our latest video, so check them out to see if there's something you didn't know about. Subscribe to the MacRumors YouTube channel for more videos. ...