VPN App Claims Apple Intentionally Blocking App Store Updates Amid Internet Crackdown in Myanmar

ProtonVPN, a popular VPN choice for iOS users, claims that Apple is blocking "important updates" to its iOS app following a United Nations recommendation for the app to be used amid an internet crackdown in Myanmar.

protonvpn stop sign apple 1
In a blog post today, the app says that Apple is blocking updates for the app due to an excerpt from the app's description. In the App Store, ProtonVPN says:

Whether it is challenging governments, educating the public, or training journalists, we have a long history of helping bring online freedom to more people around the world.

In an email to the developers, Apple says that the app needs to revise the description to exclude any action that "encourages users to bypass geo-restrictions or content limitations." ‌App Store‌ rule 5.4, which outlines policies for VPN apps on the platform, says that all apps must "not violate local laws," and ProtonVPN makes the connection to the current ongoing situation in Myanmar, in which a military-led coup has shut down internet access for millions.

protonvpn apple rejectionEmail from Apple to ProtonVPN regarding update rejection

On March 17, the United Nations advised people to document the ongoing situation as evidence for "crimes against humanity." The UN specifically recommended that users use ProtonMail and/or Signal to share the information. Proton says, however, that users have also turned to ProtonVPN.

ProtonMail is not the only Proton app being used by activists and protesters in Myanmar. For the past month, the Myanmar military has forced the national telecom companies to regularly shut down the internet and block access to social media to prevent damaging evidence from getting out.

The people of Myanmar have also turned to ProtonVPN to get around these internet blocks, seek accurate news to stay safe, and report on the killings. In the days immediately after the coup, the sign-ups for ProtonVPN in Myanmar spiked to 250 times the previous average daily rate.

On the same day the UN recommended Proton apps, Apple suddenly rejected important updates to our ProtonVPN iOS app. These updates include security enhancements designed to further improve safeguards against account takeover attempts which could compromise privacy.

Apple claims that one reason for rejection is the reference to "challenging governments" in its description. It's not clear when the app decided to add that excerpt, as the app has received plenty of app updates in the past without any rejections. It is plausible that the app added the description as part of a recent update, triggering Apple's rejection, which just so happens to line up with the situation in Myanmar.

We've reached out to Apple to clarify the situation and we'll update the article if we hear back.

Update: Proton has informed MacRumors that the excerpt in its app description on the ‌App Store‌, which triggered Apple's rejection, has been in place "for months," without any prior issue. Proton says the rejection "came completely out of the blue."

Note: Due to the political or social nature of the discussion regarding this topic, the discussion thread is located in our Political News forum. All forum members and site visitors are welcome to read and follow the thread, but posting is limited to forum members with at least 100 posts.

Top Rated Comments

kennyt72 Avatar
25 months ago
Do Apple know what a military coup is?
Score: 19 Votes (Like | Disagree)
Johnny907 Avatar
25 months ago

Seems like it would be a lot easier to remove two words from the app description than to raise public awareness and hope that Apple will cave. Better yet, remove the two offending words AND let everyone know why you did it. That way the people who need this vital tool can have it in their hands while we settle the politics.
“Whether it is challenging governments, educating the public, or training journalists”

I’m sorry but what about any of that implies illegal activity, thus violating Apple’s terms? That app is going to do what it is going to do regardless of how it is described, so if Apple feels the usage of it would violate the law then they need to just deny it and all such VPN apps outright. Apple would never do that, however, as it would forever tarnish their “looking out for the little guy/we protect privacy and freedom” image.

Let’s not beat around the bush here, we know why Apple is doing this, and it’s wrong. There is going to be backlash, and they deserve every bit of it for trying to have it both ways: champion of digital freedom while simultaneously immune to legal action.
Score: 18 Votes (Like | Disagree)
gavroche Avatar
25 months ago
I’ve already been very disappointed with Apples actions and statements about political issues here in the US. And while they talk like they care so much about civil rights and doing right, they most certainly turn a blind eye to China’s actions. Now this here is just more evidence of them picking sides. Here in the US, they were all for and supportive of protest on one side of the political spectrum, but surpressed opposing viewpoints, and apps used for communication. It’s getting harder for me to want to stay with them.
Score: 18 Votes (Like | Disagree)
1258186 Avatar
25 months ago
The military are not the legitimate government of Myanmar. They are murderers. Their laws should not be respected by anyone.
Score: 11 Votes (Like | Disagree)
centauratlas Avatar
25 months ago
' reference to "challenging governments" '

I am disappointed if Apple truly means this because I guess when the CCP, or the US's FBI, NSA, CIA, or the European, African, Central/South/North Americas, Asia's governments etc want access to an iPhone's data, Apple will now happily comply. Apple must not "challenge governments". Oh no, that would be awful. Maybe they just need to build in a backdoor in order to make sure they don't "challenge governments". /sarcasm

And since when is "challenging governments" illegal?

Apple: encrypt everything using on device keys so you can't do it. Encourage people to use tools like VPNs when governments (China, Myanmar, Cuba) want to control people and when corporations (e.g. Facebook, Google, Twitter etc) want to track and monitor everyone. Stand for something.

Talk is cheap.
Score: 11 Votes (Like | Disagree)
topgunn Avatar
25 months ago

Do Apple know what a military coup is? How does this app challenge the government in Myanmar?
The problem is, this app is available globally and Apple, for better or worse, has agreed to abide by the laws of the countries in which it operates. Many authoritarian countries in which Apple does business wouldn't take kindly to an app Apple is hosting that has a stated purpose of challenging governments.
Score: 9 Votes (Like | Disagree)

Popular Stories

iOS 16

iOS 16.3 Now Available for Your iPhone With These 4 New Features

Friday February 3, 2023 1:13 pm PST by
Apple released iOS 16.3 in late January following nearly six weeks of beta testing. The software update is available for the iPhone 8 and newer, and while it is a relatively minor update, it still includes a handful of new features, changes, and bug fixes. Below, we've recapped new features in iOS 16.3, including support for physical security keys as a two-factor authentication option for...
iPhone 14 Pro Purple Side Perspective Feature Purple

Gurman: Apple Considering New High-End iPhone Alongside Pro and Pro Max

Sunday February 5, 2023 6:07 am PST by
Apple has discussed selling a new top-of-the-line iPhone alongside the Pro and Pro Max models in 2024 at the earliest, according to Bloomberg's Mark Gurman. Based on this timeframe, the device would be part of the iPhone 16 lineup or later. In a September 2022 edition of his weekly "Power On" newsletter, Gurman said there was "potential" for an iPhone 15 Ultra to replace the iPhone 15 Pro...
ipad air purple

Deals: M1 iPad Air Hits Record-Low Prices at TigerDirect, Starting at $313.99 (48% Off) [Updated]

Saturday February 4, 2023 10:05 am PST by
Online retailer TigerDirect has slashed pricing on the M1 iPad Air in several colors, offering the base 64GB configuration for just $313.99 in Purple and Pink. Note: MacRumors is an affiliate partner with TigerDirect. When you click a link and make a purchase, we may receive a small payment, which helps us keep the site running. That's a savings of 48% compared to Apple's normal $599.00...
mac studio pink

Apple May Not Launch Updated Mac Studio With M2 Ultra Chip Due to Similarity With Upcoming Mac Pro

Sunday February 5, 2023 6:06 am PST by
A new version of the Mac Studio with the "M2 Ultra" chip is unlikely to arrive in the near future, according to Bloomberg's Mark Gurman. In the latest edition of his "Power On" newsletter, Gurman explained that since the upcoming Apple silicon Mac Pro is "very similar in functionality to the Mac Studio," Apple may wait until the release of M3- or M4-series chips to update the machine, or...
webkit vs chromium feature

Google Working on Browser for iOS That Would Break Apple's App Store Rules

Saturday February 4, 2023 1:30 am PST by
Google's Chromium developers are working on an experimental web browser for iOS that would break Apple's browser engine restrictions, The Register reports. The experimental browser, which is being actively pursued by developers, uses Google's Blink engine. Yet if Google attempted to release it on the App Store, it would not pass Apple's App Review process. Apple's App Store rules dictate...
Apple Silicon Teal Feature

The Next Big Apple Silicon Device May Not Be a Mac or iPad

Wednesday February 1, 2023 3:57 am PST by
Apple's next device with an Apple silicon chip may not be a Mac or an iPad, but rather an advanced external display, according to recent reports. The display, which is rumored to arrive this year, is expected to sit somewhere between the $1,599 Studio Display and the $4,999 Pro Display XDR – but more exact information about the device's positioning and price point is as yet unknown. While ...
top stories 4feb2023

Top Stories: New HomePod Launches, iOS 16.3.1 Coming Soon, and More

Saturday February 4, 2023 6:00 am PST by
This week saw the launch of the final product from Apple's January hardware announcements, with the second-generation HomePod making its way into customers' hands. Other news and rumors this week included signs of an interim iOS 16.3.1 bug fix update in the works as we await a fresh round of beta testing for a more significant iOS 16.4 update, a report on the potential dangers of using...
maxresdefault

Hands-On With Apple's Second-Generation HomePod

Friday February 3, 2023 1:28 pm PST by
Today is the official launch day for the second-generation HomePod that was introduced in January, and we picked one up to compare it to the original HomePod that Apple discontinued in 2021. Subscribe to the MacRumors YouTube channel for more videos. Design wise, the second-generation HomePod looks a lot like the first-generation model, featuring the same rounded design and acoustic mesh...