Apple Offers Solution for 'Pairing Canceled' Error When Using Apple Fitness+ on Apple TV

Some customers attempting to use the new Apple Fitness+ workout service on their Apple TVs have been encountering a "pairing canceled" error when attempting to connect, and Apple on Friday shared a solution.

applefitness
It appears the issue occurs when an Apple TV hasn't been properly added to the Home app, with Apple instructing people to follow these steps to fix it:

  1. On ‌Apple TV‌, go to Settings & AirPlay and HomeKit. You should see a red badge next to it.
  2. Choose Finish Home Set Up.
  3. Unlock your iPhone and hold it close to ‌Apple TV‌.
  4. Follow the instructions on the ‌Apple TV‌ to add the Apple tV to the Home app.

Those who are having this issue but do not have a red badge or an option to add the ‌Apple TV‌ to the Home app should contact Apple Support.

Apple Watch owners using Fitness+ with the ‌Apple TV‌ have also been running into a problem that causes the Apple Watch to disconnect in the middle of a workout, but this appears to be a separate issue. It's not clear what's causing these disconnects, and there appears to be no reliable fix at this time.

Top Rated Comments

Apple_Robert Avatar
43 months ago
Users are getting a workout (having to re-pair the watch and other software gymnastics) before they even start Fitness+.
Score: 10 Votes (Like | Disagree)
icwhatudidthere Avatar
43 months ago

You know, there's something a little cringe-worthy about utterly busting your nuts in some exercise routine when the folks on the screen facing you have big Hollywood cheesy smiles on their face and aren't even breaking a sweat...
Those are just pretty screen shots. By the end of the 30 minute videos I've done, they're sweating more than me.
Score: 4 Votes (Like | Disagree)
williamyx Avatar
43 months ago
Embarrassing how many problems there are for something that was in testing for about 3 months. Sometimes I can't tell if the issues I'm facing are bugs or MBA's playing around with the program
Score: 4 Votes (Like | Disagree)
playtillyadrop Avatar
43 months ago
I had this problem and the only thing that solved it was to unpair my apple watch and pair back with my phone and restore from back up. It now works flawlessly.
Score: 3 Votes (Like | Disagree)
ApeBot Avatar
43 months ago

Just gonna leave this here.

She’s my fave coach along with the English guy .. I get people may think it’s cringe, but I actually love the positivity
Score: 2 Votes (Like | Disagree)
Apple Freak Avatar
43 months ago

Why would Fitness+ require Apple TV added to Home though? Such a strange requirement.
I'm guessing that is how the Apple Watch pairs to the ATV. Probably done via HomeKit rather than a straight BT connection.
Score: 2 Votes (Like | Disagree)

Popular Stories

reset password request iphone

Warning: Apple Users Targeted in Phishing Attack Involving Rapid Password Reset Requests

Tuesday March 26, 2024 4:34 pm PDT by
Phishing attacks taking advantage of Apple's password reset feature have become increasingly common, according to a report from KrebsOnSecurity. Multiple Apple users have been targeted in an attack that bombards them with an endless stream of notifications or multi-factor authentication (MFA) messages in an attempt to cause panic so they'll respond favorably to social engineering. An...
maxresdefault

Apple to Launch New iPad Pro and iPad Air Models in May

Thursday March 28, 2024 11:07 am PDT by
Apple will introduce new iPad Pro and iPad Air models in early May, according to Bloomberg's Mark Gurman. Gurman previously suggested the new iPads would come out in March, and then April, but the timeline has been pushed back once again. Subscribe to the MacRumors YouTube channel for more videos. Apple is working on updates to both the iPad Pro and iPad Air models. The iPad Pro models will...
Generic iOS 18 Feature Purple

iOS 18: What to Expect From 'Biggest' Update in iPhone's History

Wednesday March 27, 2024 11:10 am PDT by
At least some Apple software engineers continue to believe that iOS 18 will be the "biggest" update in the iPhone's history, according to Bloomberg's Mark Gurman. Below, we recap rumored features and changes for the iPhone. "The iOS 18 update is expected to be the most ambitious overhaul of the iPhone's software in its history, according to people working on the upgrade," wrote Gurman, in a r...
maxresdefault

Apple Announces WWDC 2024 Event for June 10 to 14

Tuesday March 26, 2024 10:02 am PDT by
Apple today announced that its 35th annual Worldwide Developers Conference is set to take place from Monday, June 10 to Friday, June 14. As with WWDC events since 2020, WWDC 2024 will be an online event that is open to all developers at no cost. Subscribe to the MacRumors YouTube channel for more videos. WWDC 2024 will include online sessions and labs so that developers can learn about new...
apple maps 3d feature

Apple Maps May Gain Custom Routes With iOS 18

Tuesday March 26, 2024 3:10 pm PDT by
Apple may be planning to add support for "custom routes" in Apple Maps in iOS 18, according to code reviewed by MacRumors. Apple Maps does not currently offer a way to input self-selected routes, with Maps users limited to Apple's pre-selected options, but that may change in iOS 18. Apple has pushed an iOS 18 file to its maps backend labeled "CustomRouteCreation." While not much is revealed...
General iOS 17 Feature Orange Purple

Apple Releases Revised Versions of iOS 17.4.1 and iPadOS 17.4.1 With Updated Build Number

Wednesday March 27, 2024 5:59 am PDT by
Apple on late Tuesday released revised versions of iOS 17.4.1 and iPadOS 17.4.1 with an updated build number of 21E237, according to MacRumors contributor Aaron Perris. The updates previously had a build number of 21E236. The revised updates are available for all iPhone and iPad models that are compatible with iOS 17 and iPadOS 17, but they can only be installed via the Finder app on macOS...
applephilschiller

Apple's Phil Schiller Works 80 Hours a Week Overseeing App Store

Wednesday March 27, 2024 2:03 pm PDT by
With the App Store and app ecosystem undergoing major changes in the European Union, The Wall Street Journal today shared a profile on App Store chief Phil Schiller, who is responsible for the App Store. Though Schiller transitioned from marketing chief to "Apple Fellow" in 2020 to take a step back from Apple and spend more time on personal projects and friends, he is reportedly working...