AppleCare+ Updated to Cover 2 Accidental Damage Incidents Every 12 Months, Theft and Loss Deductible Lowered

Apple today updated its AppleCare+ protection plan for Apple devices to cover two incidents of accidental damage protection every 12 months. Prior to now, AppleCare+ covered two incidents of accidental damage every 24 months.


The ‌AppleCare‌+ changes apply to the new Apple Watch models as well as the iPhone, a change made ahead of the launch of the new iPhone 12 models. Macs and iPads also offer the same updated coverage.

Accidental damage is subject to service fees that vary based on the damage and the device. For the iPhone, for example, screen damage requires customers to pay a $29 deductible, while other accidental damage requires a $99 fee.

Apple's separate Theft or Loss plan for the ‌iPhone‌ also has a lowered deductible that's now $149 for all iPhones. Previously, replacing a stolen or lost ‌iPhone‌ cost $149 to $269 depending on the device, so it's much more affordable to get a lost ‌iPhone‌ replaced under the new terms.

Apple also recently changed its AppleCare+ policies to make it possible for customers in the United States and Canada to purchase Apple Care for up to a year after buying a new device. The year-long purchase window is available for all devices eligible for ‌AppleCare‌+ (iPhones, iPads, Macs, iPods, HomePods), AirPods, Apple Watch, and Pro Display XDR) and for ‌AppleCare‌+ subscriptions.

Top Rated Comments

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7 weeks ago
that's great.

where are all the people who are saying "Apple got rid of the 5W charger to iNcReAsE pRoFitS?!?!"?
Score: 13 Votes (Like | Disagree)
Avatar
7 weeks ago


Yeah I’m like 99% sure.

This isn’t like when Apple went from regular AppleCare to AppleCare+ or AppleCare+ to AppleCare+ with Theft & Loss.

It’s still AC+. The Genius Bar / AppleCare systems see it as such.

Just talked to support and they confirmed any coverage added by Apple is retroactive for existing plans. ?
Score: 6 Votes (Like | Disagree)
Avatar
7 weeks ago
Also seems to be the case in the UK too, definitely increases the value of AppleCare+

https://www.apple.com/uk/support/products/iphone/
Score: 6 Votes (Like | Disagree)
Avatar
7 weeks ago


So you get a total of 4 accidental damage protection?

Well, except of course that it depends on when it happens. If you have no problems with your device during the first year, but get unlucky and have three incidents during the second year, you're out of luck.
Score: 6 Votes (Like | Disagree)
Avatar
7 weeks ago
This is good news. The day keeps getting better and better.
Score: 5 Votes (Like | Disagree)
Avatar
7 weeks ago
Just talked to support and they confirmed that any coverage added by Apple is retroactive for existing plans in good standing, based on this: “If Apple adopts any revision to this Plan that would broaden your coverage without additional cost or any increase in service fees, the broadened coverage will immediately apply to this Plan”

I'm going to bookmark this from the Apple Care documentation, just in case. ?
Score: 4 Votes (Like | Disagree)

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