Apple Adds 27-inch iMac to Nano-Texture Glass Cleaning Guidance and That Apple-Approved Cloth

Apple's latest 27-inch iMac comes with an optional nano-texture glass, which is etched at the nanometer level to cut down on reflectivity and glare for a matte look.

new 27 inch imac 2020
The nano-texture glass is available on the 27-inch iMac as a $500 upgrade option, and like Apple's Pro Display XDR with nano-texture screen (a $1,000 option), Apple has very specific cleaning instructions that it wants ‌iMac‌ owners to follow.

A support document updated overnight advises that those who purchase the ‌iMac‌ model with nano-texture glass must use the polishing cloth that Apple provides. No water or liquids should be used to clean the glass either. ‌iMac‌ owners can at most moisten the cloth with a 70-percent isopropyl alcohol (IPA) solution to deal with hard-to-remove smudges.

Apple warns that ‌iMac‌ owners should never use any other cloths to clean the glass, and if the included dry polishing cloth is lost, Apple Support should be contacted so another cloth can be ordered. Apple told MacRumors it charges $9 for replacement cleaning cloths.

Apple also has specific instructions for washing the polishing cloth, which includes using dish soap and water, rinsing thoroughly, and then letting it air dry for at least 24 hours.

The standard ‌iMac‌ glass can be cleaned with a regular microfiber cloth and a small amount of water, while the casing can be cleaned using a soft, slightly damp, lint-free cloth.

Nano-texture glass was first seen on the Pro XDR Display, which was the butt of multiple jokes because Apple charges $4,999 for the display, and an extra $999 for the stand. The need for a specific Apple-designed cleaning cloth was seen by some as, well, typically Apple.

Apple says its nano-texture finish on the new ‌iMac‌ "maintains contrast while scattering light to reduce glare to the barest minimum." Currently, 27-inch ‌iMac‌ orders with standard glass ship in 1 business day, while the 27-iMac with nano-texture glass ships in 1 to 2 weeks.

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Top Rated Comments

CausticSoda Avatar
72 months ago
Apple Cloth… Woven from the hair of the Elephant Shrew with an intricate cross thread from the tails of young Pangolins, aged between three and four months, launched into space and dried under vacuum. Folded with nanometre precision and sealed in the most sterile environment know to man. Designed in California and made in [S]China[/S] India. Good for three wipes, and yours for only 499 USD.
Score: 23 Votes (Like | Disagree)
fastasleep Avatar
72 months ago
You're wiping it wrong.
Score: 18 Votes (Like | Disagree)
Apple Knowledge Navigator Avatar
72 months ago
And this is why macOS (thankfully) aint getting a touchscreen anytime soon.
Score: 12 Votes (Like | Disagree)
LeeW Avatar
72 months ago
$500 to have it added and your device/warranty destroyed because you used the wrong $1 ($9 from Apple) cloth to wipe it.
Score: 10 Votes (Like | Disagree)
Greenmeenie Avatar
72 months ago
I care more about smudges than glare. I’d order the regular glass screen if i needed a new iMac. But thats just me.
Score: 8 Votes (Like | Disagree)
ironpony Avatar
72 months ago
"Like with what, a cloth?"
Score: 6 Votes (Like | Disagree)