Zoom Now Says End-to-End Encryption Will Be Available for All Users

In a U-turn by the popular videoconferencing platform, Zoom this week announced it will make end-to-end encryption available to all users, both paid and unpaid.

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...we have identified a path forward that balances the legitimate right of all users to privacy and the safety of users on our platform. This will enable us to offer E2EE as an advanced add-on feature for all of our users around the globe -- free and paid -- while maintaining the ability to prevent and fight abuse on our platform.

To make this possible, Free/Basic users seeking access to E2EE will participate in a one-time process that will prompt the user for additional pieces of information, such as verifying a phone number via a text message. Many leading companies perform similar steps on account creation to reduce the mass creation of abusive accounts. We are confident that by implementing risk-based authentication, in combination with our current mix of tools -- including our Report a User function -- we can continue to prevent and fight abuse.

End-to-end encryption ensures no one but the participants and their devices can see and hear what is happening in a meeting, although it will exclude people who call in to Zoom meetings from a telephone line.

Zoom has attracted millions of free and paying customers amid the global health crisis, with stay-at-home measures causing a surge in the number of people working remotely.

Zoom originally said its initial decision to offer full encryption to premium users only had been based on "a combination of technological, safety and business factors," however in this case it appears as though public pressure won out and led the company to reconsider.

Apple already uses end-to-end encryption to protect FaceTime users as call data travels between two or more devices. Even Apple can't decrypt the call and listen in to user's conversations.

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Top Rated Comments

Eriamjh1138@DAN Avatar
52 months ago
Had to shame them to do it.
Score: 13 Votes (Like | Disagree)
Sasparilla Avatar
52 months ago
Zoom has been caught over and over saying one thing and then doing something else, whether its installing a server on their Mac product that stayed after uninstalling and kept sending user data back to Zoom ('https://www.theregister.com/2019/07/09/zoom_mac_webcam_security_patch/'), or routing user traffic through China, or saying they had end 2 end encryption when they didn't. Their developers are located in China for the cost savings (I'm sure the Chinese govt likes it as well).

There are plenty of other alternatives out there folks with real End 2 End encryption - these guys compete with Zuckerburg for saying one thing and doing something shady, over and over again.
Score: 10 Votes (Like | Disagree)
icanhazmac Avatar
52 months ago

Zoom has been caught over and over saying one thing and then doing something else, whether its installing a server on their Mac product that stayed after uninstalling and kept sending user data back to Zoom ('https://www.theregister.com/2019/07/09/zoom_mac_webcam_security_patch/'), or routing user traffic through China, or saying they had end 2 end encryption when they didn't.
THIS!

Way too many sketchy moves by ownership/management for me to ever trust this company, never thought I would actually trust a Google product more.
Score: 7 Votes (Like | Disagree)
Airforcekid Avatar
52 months ago

This is welcome news.

I personally trust them and am not worried there is some nefarious or incompetency going on. To each their own I guess. They are simply the best combination of features, functions and now security, imo.
After they banned any accounts that talked about the anniversary of the Tiananmen Square massacre I was done with them. It also explained all the .cn domains I was seeing on my PiHole.
Score: 6 Votes (Like | Disagree)
The Stig Avatar
52 months ago
They are lying.

They said before when it was going to be for paying customers only that they can let law enforcement monitor calls.

It's not End to End, but point to point. Which is better than nothing, and isn't necessarily bad. But it's not end to end encryption.
Score: 6 Votes (Like | Disagree)
ian87w Avatar
52 months ago

You have to give some credit to Zoom for really trying to turn things around, because of the attention they have recieved I wouldn't be surprised if it ends up being more secure than other options.
Ture, although it's sad that this much scrutiny is needed for them to actually do things properly.

But still, it's all for the better. I'm more comfortable using Zoom now. Let's hope their integrity is intact once the attention is moving elsewhere.
Score: 4 Votes (Like | Disagree)