Zoom Now Says End-to-End Encryption Will Be Available for All Users

In a U-turn by the popular videoconferencing platform, Zoom this week announced it will make end-to-end encryption available to all users, both paid and unpaid.

zoom logo

...we have identified a path forward that balances the legitimate right of all users to privacy and the safety of users on our platform. This will enable us to offer E2EE as an advanced add-on feature for all of our users around the globe -- free and paid -- while maintaining the ability to prevent and fight abuse on our platform.

To make this possible, Free/Basic users seeking access to E2EE will participate in a one-time process that will prompt the user for additional pieces of information, such as verifying a phone number via a text message. Many leading companies perform similar steps on account creation to reduce the mass creation of abusive accounts. We are confident that by implementing risk-based authentication, in combination with our current mix of tools -- including our Report a User function -- we can continue to prevent and fight abuse.

End-to-end encryption ensures no one but the participants and their devices can see and hear what is happening in a meeting, although it will exclude people who call in to Zoom meetings from a telephone line.

Zoom has attracted millions of free and paying customers amid the global health crisis, with stay-at-home measures causing a surge in the number of people working remotely.

Zoom originally said its initial decision to offer full encryption to premium users only had been based on "a combination of technological, safety and business factors," however in this case it appears as though public pressure won out and led the company to reconsider.

Apple already uses end-to-end encryption to protect FaceTime users as call data travels between two or more devices. Even Apple can't decrypt the call and listen in to user's conversations.

Top Rated Comments

Eriamjh1138@DAN Avatar
22 weeks ago
Had to shame them to do it.
Score: 13 Votes (Like | Disagree)
Sasparilla Avatar
22 weeks ago
Zoom has been caught over and over saying one thing and then doing something else, whether its installing a server on their Mac product that stayed after uninstalling and kept sending user data back to Zoom ('https://www.theregister.com/2019/07/09/zoom_mac_webcam_security_patch/'), or routing user traffic through China, or saying they had end 2 end encryption when they didn't. Their developers are located in China for the cost savings (I'm sure the Chinese govt likes it as well).

There are plenty of other alternatives out there folks with real End 2 End encryption - these guys compete with Zuckerburg for saying one thing and doing something shady, over and over again.
Score: 10 Votes (Like | Disagree)
icanhazmac Avatar
22 weeks ago


Zoom has been caught over and over saying one thing and then doing something else, whether its installing a server on their Mac product that stayed after uninstalling and kept sending user data back to Zoom ('https://www.theregister.com/2019/07/09/zoom_mac_webcam_security_patch/'), or routing user traffic through China, or saying they had end 2 end encryption when they didn't.

THIS!

Way too many sketchy moves by ownership/management for me to ever trust this company, never thought I would actually trust a Google product more.
Score: 7 Votes (Like | Disagree)
Airforcekid Avatar
22 weeks ago


This is welcome news.

I personally trust them and am not worried there is some nefarious or incompetency going on. To each their own I guess. They are simply the best combination of features, functions and now security, imo.

After they banned any accounts that talked about the anniversary of the Tiananmen Square massacre I was done with them. It also explained all the .cn domains I was seeing on my PiHole.
Score: 6 Votes (Like | Disagree)
The Stig Avatar
22 weeks ago
They are lying.

They said before when it was going to be for paying customers only that they can let law enforcement monitor calls.

It's not End to End, but point to point. Which is better than nothing, and isn't necessarily bad. But it's not end to end encryption.
Score: 6 Votes (Like | Disagree)
ian87w Avatar
22 weeks ago


You have to give some credit to Zoom for really trying to turn things around, because of the attention they have recieved I wouldn't be surprised if it ends up being more secure than other options.

Ture, although it's sad that this much scrutiny is needed for them to actually do things properly.

But still, it's all for the better. I'm more comfortable using Zoom now. Let's hope their integrity is intact once the attention is moving elsewhere.
Score: 4 Votes (Like | Disagree)

Top Stories

0 Deals Hero

Black Friday 2020: Best Apple Deals to Plan For

Saturday November 21, 2020 10:00 am PST by
In the lead-up to Black Friday next week, we've been putting a spotlight on the best deals coming from various retailers like Best Buy and Walmart. In an effort to further prepare our readers for the best Black Friday deals, we're breaking down what we think should be on your radar for Black Friday in 2020. Note: MacRumors is an affiliate partner with some of these vendors. When you click a...
m1 mac mini vignette

Apple Lists M1-Based Mac Mini Logic Boards With 10 Gigabit Ethernet in Internal Parts Ordering System

Friday November 20, 2020 9:32 am PST by
While the new Mac mini with the M1 chip is only available with Gigabit Ethernet, Apple has listed multiple M1-based Mac mini logic boards with 10 Gigabit Ethernet in an internal parts list for Apple Authorized Service Providers. For every Mac mini logic board with Gigabit Ethernet in the parts list, obtained by MacRumors, there is a corresponding logic board with 10 Gigabit Ethernet:...
new m1 chip

Craig Federighi: Native Windows on M1 Macs is 'Really up to Microsoft'

Friday November 20, 2020 11:57 am PST by
Following the release of the M1 Macs Apple executives have been doing interviews with a range of publications, and today, Ars Technica published another interview with software engineering chief Craig Federighi, hardware technologies lead Johny Srouji, and marketing VP Greg Joswiak. Much of the interview focuses on topics that the three have already covered in prior discussions, but there is ...
14

Apple Releases iOS 14.2.1 With Fix for Text Message Bug and iPhone 12 Mini Lock Screen Issues

Thursday November 19, 2020 10:16 am PST by
Apple today released iOS 14.2.1, a bug fix update that comes two weeks after the launch of iOS 14.2 and is available for Apple's new iPhone 12 models. The iOS 14.2.1 update can be downloaded for free and it is available on all eligible devices over-the-air in the Settings app. To access the new software, go to Settings > General > Software Update. According to Apple's release notes, iOS...
Walmart November Deals Hero

Black Friday Spotlight: Walmart Will Have AirPods Pro Down to Lowest Price of $169, and More Apple Deals

Thursday November 19, 2020 8:05 am PST by
We've been tracking early Black Friday deals in our dedicated Black Friday Roundup, and in an effort to prepare our readers for the big shopping event we're highlighting sales store-by-store in the lead-up to November 27. Note: MacRumors is an affiliate partner with Walmart. When you click a link and make a purchase, we may receive a small payment, which helps us keep the site running. Next ...
apple leather sleeve

Leather Sleeve for iPhone 12 Models Now Available From Apple

Friday November 20, 2020 12:16 pm PST by
Apple today began selling the Leather Sleeve for the new iPhone 12 models, with the accessory having first been announced alongside the updated iPhones in October. Priced at $129, the Leather Sleeve is not a case and is designed to be removed when the iPhone is in use. It features a cutout at the front that displays the time, and it comes with a matching leather strap. According to Apple, it ...
iOS14AntitrackFacebookSadfeature

Apple Confirms Commitment to App Tracking Transparency in Letter Condemning Facebook's Data Collection [Updated]

Thursday November 19, 2020 11:58 am PST by
Apple in iOS 14 is planning to introduce a new App Tracking Transparency feature that will let users know when companies want to track them across apps and website. Following outcry from developers like Facebook and ad networks unprepared for the change, Apple delayed the implementation of the anti-tracking functionality until early 2021. Eight civil society organizations recently sent a...
maxresdefault

CrossOver Allows x86 Windows Apps to Run on Apple M1 Macs

Wednesday November 18, 2020 6:07 pm PST by
Codeweavers posted a blog post and video tonight showing off CrossOver running on an Apple M1 MacBook Air. This video shows Team Fortress 2 running on a new M1 MacBook Air: CrossOver is software (based on Wine Project) that runs Microsoft Windows apps on the Mac by translating Windows APIs into their Mac equivalents. The Codeweavers team was able to run the current version of CrossOver on...
macbookpro13large

Apple Offers Instructions on What to Do if macOS Big Sur Causes Installation Errors on 2013 and 2014 MacBook Pro

Thursday November 19, 2020 6:12 pm PST by
Following the release of macOS Big Sur last week, a number of 2013 and 2014 MacBook Pro owners found that the update bricked their machines. Affected users saw their Macs get stuck displaying a black screen after attempting to install the new software. Apple has now addressed this issue in a new support document that provides instructions on what to do if macOS Big Sur can't be installed on...
128gb m1 macbook air education cropped

$799 M1 MacBook Air With 128GB Storage for Education Institutions Spotted Online

Friday November 20, 2020 5:15 am PST by
A new configuration of the M1 MacBook Air with 128GB of storage and a lower $799 price has today been spotted on Apple's U.S. Education Institution Hardware and Software Price List. The M1 MacBook Air is only available with 256GB, 512GB, 1TB, or 2TB of storage. There is currently no 128GB configuration on the Apple Store. However, Reddit user "u/dduci97" noticed that Apple has listed...