Hands-On With Samsung's New S20 Ultra: Is It Worth $1400?

Samsung in February announced its most expensive non-foldable smartphone to date, the Galaxy S20 Ultra, which has a starting price of $1,400, which is $300 higher than the starting price of Apple's $1,099 iPhone 11 Pro Max.


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Apple is often criticized for its high price points, but this year, Samsung went above and beyond matching Apple's expensive smartphones. We recently picked up one of Samsung's Galaxy S20 Ultra smartphones to see if it's worth the $1,400 price point.

First off, the S20 Ultra has a 6.9-inch OLED display that looks fantastic. Out of the box, it's set to 1080p with a 60Hz refresh rate, but you can bump that up to a 120Hz refresh rate for super smooth scrolling. If you want to use the QHD setting with a higher resolution, you'll be limited to a 60Hz refresh rate, likely due to battery life concerns.


The Galaxy S20 Ultra includes 12 to 16GB RAM (16GB for the highest-end option priced at $1,600), 128 or 512GB of storage (again for that $1,600 model), an SD card expansion slot, a Snapdragon 865 processor (Qualcomm's latest and fastest chip), an in-display fingerprint sensor, and a 5,000mAh battery, which offers impressive battery life.

Samsung has also outfitted the Ultra with some impressive cameras, though some of what's new is a little bit gimmicky. There's a 108-megapixel wide-angle lens that can take some great photos, but 108-megapixel images are massive in size and aren't super great when you're taking a bunch of photos and using smartphone storage.


The lens uses a large sensor that lets in a lot of light to create natural depth of field effects, but we've had some trouble getting the camera to focus properly due to some bugs that Samsung has yet to address.

There's also a 100X Space Zoom feature that's impressive on the surface because it lets you zoom in super far, but a 100X zoom photo isn't actually usable because it's so grainy and unclear. The more modest 30x zoom, though, is quite good.


You can do 8K recording on the Galaxy S20 Ultra, but with the lack of focus tracking, the huge crop factor, and the large file sizes, it's not really worth it because 4K video is more than suitable and it offers better focusing tools. We're going to do a full camera comparison with the S20 Ultra and the ‌iPhone 11 Pro Max‌ later this week, so make sure to check back for that video.

The S20 Ultra, like the entire S20 lineup, comes with 5G connectivity, which is major selling point. Most people can't really take advantage of 5G networks yet because they're still in the early stages of rolling out, but people who own S20 smartphones will be ready to take advantage of 5G when it's ready.


Right now, 5G is kind of hit or miss. The fastest 5G, mmWave, is limited to some urban areas and suffers from interference from buildings and trees, while 600MHz 5G, designed for rural areas, isn't a whole lot faster than LTE at the current time. 5G is going to get better and it's going to get better quick once 5G is standard across all smartphones, but for now, it's not an entirely necessary feature.

It's not really fair to compare Samsung's February 2020 smartphones with Apple's September 2019 smartphones as Apple is working on upgraded iPhones with specs that better match those found in the S20 lineup, but until those new iPhones come out in fall, Samsung's S20 lineup, and the S20 Ultra in particular, is one of the most powerful smartphones on the market.

Many people may buy their smartphones on plans that split the payments across 24 months and also offer regular upgrades with trade-in, but $1,400 is still a lot to pay even over many months. So is the Galaxy S20 Ultra worth it? No, not for most people.


Just like the ‌iPhone 11 Pro Max‌ isn't for every user, the Galaxy S20 Ultra is aimed at those who want the best of the best in terms of specs. We wouldn't recommend the ‌iPhone 11 Pro Max‌ to the average user over the iPhone 11, and the Galaxy S20 Ultra is also not for the average user, which is why Samsung is selling it alongside the $999 S20 and the $1,200 S20+.

What do you think of Samsung's S20 Ultra? Would you shell out that amount of money for a smartphone? Let us know in the comments.

Tag: Samsung

Top Rated Comments

(View all)
Avatar
2 weeks ago
Oh, the irony of photographing a garbage dumpster. ?
Rating: 31 Votes
Avatar
2 weeks ago
No phone is worth $1400, Android or iPhone.
Rating: 30 Votes
Avatar
2 weeks ago
Spec wars. A bunch of big numbers thrown around, thinly disguised as a value proposition in order to inflate the margins of cheap electronics.
Rating: 25 Votes
Avatar
2 weeks ago
tl;dr: Betteridge's law of headlines ('https://en.wikipedia.org/wiki/Betteridge%27s_law_of_headlines') applies here: No, it is not worth $1400.
Rating: 19 Votes
Avatar
2 weeks ago
No, of course not! Only Apple is allowed to take customers for a ride. Boo to the Samsung Apple copiers, blah blah blah. Yawn! Let's stop pretending these companies are not all the same.
Rating: 16 Votes
Avatar
2 weeks ago
Samsung is the worst of all the Apple copycats. Why? Because Samsung first makes commercials that (rightfully) harshly make fun of Apple’s bad design choices such as removing the headphone jack and including a notch. And then afterwards, Samsung copies those exact same bad design choices! Look at this S20, for example, with no headphone jack and the inclusion of a notch.
Rating: 16 Votes
Avatar
2 weeks ago


Disagree. Nothing horrible about the hardware. Just nowhere near as performant and streamlined as an iPhone. A more expensive "clunky" experience.
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I'm curious why you'd finance the Android camp? Is it a better fit for you? You don't need the stellar cross-device experience offered by iPhone-AppleTV-AppleWatch-Mac?

Don’t start with me bro. I use whatever device I feel like using. I’m not tied into apples or googles ecosystem. I jump between iOS and android when I feel like it while using Microsoft’s services.
Rating: 14 Votes
Avatar
2 weeks ago
Yea, I know these are really computers now, but cell phone prices are out of control.
Rating: 14 Votes
Avatar
2 weeks ago
Horrible design. People conned into buying this phone are in for a disappointment
Rating: 11 Votes
Avatar
2 weeks ago
Are wheels without locks worth $400? It depends on who you ask.
Rating: 11 Votes

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